Job description

Position Description & Qualifications Serco is excited to continue support to the F-35 Joint Strike Fighter Program Office (JPO). This contract provides program management support in support of the full acquisition lifecycle of the F-35 program, to include development, production, and sustainment. Our Agile Product Manager , located at Wright-Patterson AFB (WPAFB), OH, provides management support to the F-35 JPO, Maintenance Systems Program Management Office (PMO) with its full acquisition cradle-to-grave (modernization, production, and sustainment) responsibility for the F-35’s logistics information systems: the Autonomic Logistics Information System (ALIS); Operational Data Integrated Network (ODIN); and, Prognostics and Health Management (PHM). These information systems support the F-35’s full mission cycle from planning, sortie generation and recovery, maintenance management, and supply chain management. You will be part of a dynamic team of F-35 JPO Program Analysts and Program/Project Managers who works closely with the customer and other key F-35 National Security and Allied stakeholders to deliver quality F-35 systems. In this role, you will: • ALIS – assist Maintenance Systems PMO in providing ALIS central point of entry and standard operating units for unclassified and classified F-35 ground-based systems to include hardware, software, and related peripheral equipment for ground-based Air System management. • ODIN – assist Maintenance Systems PMO in providing the authority for developing, demonstrating, product support planning, producing, and fielding the modernized F-35 maintenance and logistics information system. • PHM – assist Maintenance Systems PMO in providing onboard and off-board software to diagnose and life manage the F-35 AV and engine. • LogIS/Data Enterprise – • Assist Maintenance Systems PMO in improving data quality and integration by evaluating the delivery and execution of Sustainment Data Products (SDPs) to identify, prioritize, and fix defects; • Assist Maintenance Systems PMO in transforming data by facilitating the movement of source data to an integrated data environment. • Assist Maintenance Systems PMO in supporting acquisition by developing documents, supporting proposal evaluation and contracting negotiations to fully capture data quality requirements. To be successful in this roll, you will have: • The ability to provide onsite support at F-35 Joint Program Office (JPO) located Wright Patterson AFB, OH no less than 2-days per week, each week. Exact days in office at the JPO must be coordinated with F-35 customer and approved by your Serco manager. (Your onsite days in JPO office including adhoc meetings may increase to support the needs of the customer.) • An active DoD Secret Security clearance. • A Bachelor’s Degree in Computer Science, Management Information Systems, Business or related discipline plus 4 years of recent work experience as a product owner • OR an Associate’s degree plus 4 years of additional work experience (total of 8 years of work experience). • DoD Logistics and Prognostic Health solutions experience preferred. • Possess a strong understanding of Agile methods and frameworks • Possess a working knowledge of software development, life cycle and architecture. • Demonstrated experience in “continuous improvement” work environments and ability to adapt to changing priorities while maintaining team morale. • Strong ability to communicate with internal/external stakeholders, translating business needs to software requirements and stories. • Demonstrated success in managing iterative projects that span multiple quarters or years. • Possess excellent knowledge of user-centered design principles. • Proficiency in the use of analytics tools, Microsoft Suite, Jira, Confluence and Mattermost. • The ability to travel up to 10%. Additional desired experience and skills: • Experience of creating products and working in Microsoft Office Suite- Microsoft Word, Microsoft Excel (data types, formulas and functions in the workbooks), Microsoft Powerpoint, Microsoft Outlook, and Microsoft TEAMS. • Experience with a task management tool such as ETMS2. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: careers.serco-na.com . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): • Medical, dental, and vision insurance • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract • 401(k) plan that includes employer matching funds • Tuition reimbursement program • Life insurance and disability coverage • Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection • Birth, adoption, parental leave benefits • Employee Assistance Plan To review all Serco benefits please visit: careers.serco-na.com . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .

Requirements

Must-haves

Position Description & Qualifications
ODIN – assist Maintenance Systems PMO in providing the authority for developing, demonstrating, product support planning, producing, and fielding the modernized F-35 maintenance and logistics information system.
PHM – assist Maintenance Systems PMO in providing onboard and off-board software to diagnose and life manage the F-35 AV and engine.
LogIS/Data Enterprise – • Assist Maintenance Systems PMO in improving data quality and integration by evaluating the delivery and execution of Sustainment Data Products (SDPs) to identify, prioritize, and fix defects;
Assist Maintenance Systems PMO in transforming data by facilitating the movement of source data to an integrated data environment.
Assist Maintenance Systems PMO in supporting acquisition by developing documents, supporting proposal evaluation and contracting negotiations to fully capture data quality requirements.
To be successful in this roll, you will have:
An active DoD Secret Security clearance.
Possess a strong understanding of Agile methods and frameworks
Possess a working knowledge of software development, life cycle and architecture.
Demonstrated experience in “continuous improvement” work environments and ability to adapt to changing priorities while maintaining team morale.
Strong ability to communicate with internal/external stakeholders, translating business needs to software requirements and stories.
Demonstrated success in managing iterative projects that span multiple quarters or years.
Possess excellent knowledge of user-centered design principles.
Proficiency in the use of analytics tools, Microsoft Suite, Jira, Confluence and Mattermost.
The ability to travel up to 10%.
Experience of creating products and working in Microsoft Office Suite- Microsoft Word, Microsoft Excel (data types, formulas and functions in the workbooks), Microsoft Powerpoint, Microsoft Outlook, and Microsoft TEAMS.
Experience with a task management tool such as ETMS2.
Company Overview

Nice-to-haves

DoD Logistics and Prognostic Health solutions experience preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

agilejira

Platform: phenom
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Parental Leave