Revenue Operations Coordinator (Temporary) at Hyperproof

Job description

We are seeking a talented Revenue Operations Coordinator to join our team on a full-time, temporary basis for tentatively 3 to 5 months to support our Revenue Operations team during a key period. This role leans heavily toward hands-on execution, process adherence, and data hygiene. We are looking for someone with a RevOps or BizOps background who genuinely enjoys keeping systems running smoothly, completing daily operational workflows, and supporting the team with reliable, task-focused execution. WHO YOU ARE Organized & Detail-Oriented: You have exceptional organizational skills and pay strict attention to data accuracy and process steps. Analytical Mindset: You enjoy working with data, auditing sales pipeline numbers, and maintaining CRM integrity. Strong Communicator: You communicate clearly and concisely across cross-functional teams and Slack channels. Collaborative Team Player: You work effectively with Sales, Marketing, Partnerships, and Finance to solve daily administrative requests. Hyperproof Experience: Familiarity with Hyperproof or similar compliance/operations software is a strong plus. WHAT YOU'LL DO Closed Won Deal Reviews New Business: Verify signed deals against the order form, update Account, Opportunity, and Contact fields, send the deal overview to the SVP of sales, and move the deal to Closed Won. Renewals, Upsells, & Churn: Update contract terms and pricing, confirm added products, ensure a renewal document is attached (even for $0 deals), and record negative ARR for churn. Partner Deals: Manage indirect renewals, expansions, churns, and partner recruitment deals, confirming term dates with Finance or Partnerships. Data Hygiene & Account Management Closed Lost Audits: Confirm that all Closed Lost deals contain a required Closed Lost Category, reason, and competitor. Target Account Assignment: Deduplicate accounts, prioritize by segment, 6sense buying stage, and opportunity history, and balance account distribution across reps. Data Enrichment & Lead Routing: Enrich account data via ZoomInfo and route inbound leads to the correct sales rep. Channel Monitoring & Request Triage BizOps Request Triage: Acknowledge, sort, resolve, or route incoming requests from reps, ADRs, Marketing, and Partnerships. Slack Monitoring: Actively monitor operations related team channels. Gather context on incoming requests, record updates, and close the loop with requesters. Tool Outage Response: Confirm reported tool outages, post an update in operations related team channels, notify affected teams, and post resolution updates. Reporting & Pipeline Audits Pipeline Quality Audit (Direct): Prepare a bi-weekly presentation on top-of-funnel and new pipeline performance for the Direct segment, highlighting risks and bright spots. Pipeline Quality Audit (Partnerships): Update ToF Trends and Pipeline Trends slides using six partner Salesforce reports and share the recap. Executive Pipeline Update: Prepare a weekly executive deck detailing pipeline creation, MQL volume, conversion rates, win rates, and average deal size. Quarterly Goal Setting & Tracking: Translate revenue goals into 4x pipeline and MQL targets, tracking gaps and weekly pace. Ad Hoc Analysis: Perform one-off pipeline and funnel analyses for specific regions or segments (e.g., Europe). Enablement ADR Campaign Enablement: Create process guides and train ADRs on campaign workflows using ZoomInfo, Salesforce, and Gong. WHAT YOU’LL BRING 2+ years of experience in an administrative or operations role within Revenue Operations, Business Operations, or Sales Operations. Proficiency with core GTM tools: Salesforce, ZoomInfo, Gong, 6sense, and Slack. Strong working knowledge of basic sales funnel metrics, pipeline stages, and deal flow processes. Proven track record of managing daily ticket or request queues with quick response times. Ability to focus on task execution, process adherence, and repetitive administrative workflows without requiring strategic overhauls. Post Sales Tools CRM & Core: Salesforce (Sales, Service, Experience Clouds) CPQ & Finance Billing: Nue CPQ, Maxio Customer Success & Engagement: Planhat, Intercom Marketing & Sales Engagement: Pardot, Outreach, ChiliPiper, LeanData Intelligence & Analytics: ZoomInfo, LinkedIn Sales Navigator, Chorus.ai, Gong, 6Sense, Highspot Collaboration: Slack, Teams, Zoom LOCATION We are a fully remote company! Rather than restrict ourselves to only finding talent in one city, we’d rather find the absolute best people regardless of where they live. CANDIDATE EXPERIENCE We value your time and want you to know what to expect from us. This role is critical to the growth of Hyperproof and as such, for this interview, we expect to ask you to participate in; Screening call with Talent Acquisition 30 mins Interview with 2 Members (30 mins each) Final Meeting with Hiring Manager (30 minutes) WHERE YOU’LL GO Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us. WHAT WE OFFER Base salary and equity compensation Unlimited PTO: strongly encourage to unplug and recharge 401K which vests immediately, complete with 4% company match $500 home office stipend Choose your tech - PC or Mac laptop Slack channel notifications turn off after 5 pm based on your time zone Annual company in-person events Health & Wellness: coverage for medical, dental, and vision - employee and dependents. Full compensation packages are based on candidate experience and certifications. WA pay input $30 — $30 USD Full compensation packages are based on candidate experience and certifications. CA pay input $30 — $30 USD Full compensation packages are based on candidate experience and certifications. NY pay input $30 — $30 USD Full compensation packages are based on candidate experience and certifications. USA pay input $30 — $30 USD WHERE YOU’LL GO Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us. WHAT WE OFFER TO OUR EMPLOYEES Please note: Benefits listed below are for employees in the United States; contractor roles or international positions may differ Annual compensation reviews + equity Unlimited PTO: strongly encouraged to unplug and recharge Health: coverage for medical, dental, and vision - employee and dependents 401K, which vests immediately, complete with a 4% company match 12 weeks of Parental leave and 1 year free diapers and wipes with Honest Annual company in-person events and quarterly in-person connects $500 home office stipend - at the time of hire. Any additional home office needs are requested as needed. $100 quarterly paid wellness stipend Pet insurance discount Slack channel notifications turn off after 5 pm based on your time zone Two Hypercharge weeks of rest where we close company-wide (July & Dec) It’s an exciting time to be at Hyperproof — we recently raised $40 million in our Series B financing, further cementing Hyperproof as the emerging leader in the risk and compliance management space. At Hyperproof’s core are our passionate team members who focus on user experience, beautiful design, and evangelize a positive social impact of our cloud based platform. We help organizations streamline their risk and compliance workflows so our customers can spend more time strategically managing programs and less time wrangling spreadsheets. We are disrupting the governance, risk, and compliance software space with our innovative platform by helping traditionally unsung heroes (compliance professionals) do the right things so the wrong things don’t happen. Learn more about the @hyperproof culture and how it all started . A NOTE ABOUT OUR INTERVIEW PROCESS We’re committed to creating a fair, respectful, and secure hiring experience for everyone. As part of that commitment, we use standard verification steps throughout our interview process. Here’s what that means for you: We may conduct routine verification checks during the hiring process. You might be asked additional questions to better understand your experience and background. For video interviews, we ask that candidates be on camera without filters or visual modifications. These steps are applied consistently for all candidates and are designed to ensure an equitable experience for everyone. EQUAL OPPORTUNITY EMPLOYER Hyperproof is committed to a diverse and inclusive workplace — it’s one of our core values! Hyperproof is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others. To ensure a smooth interview process, all candidates will be required to provide a valid phone number that is not a VOIP (Voice Over Internet Protocol) number. This helps us maintain clear and reliable communication throughout your interview experience.

Requirements

Must-haves

Organized & Detail-Oriented: You have exceptional organizational skills and pay strict attention to data accuracy and process steps.
Analytical Mindset: You enjoy working with data, auditing sales pipeline numbers, and maintaining CRM integrity.
Strong Communicator: You communicate clearly and concisely across cross-functional teams and Slack channels.
Collaborative Team Player: You work effectively with Sales, Marketing, Partnerships, and Finance to solve daily administrative requests.
Hyperproof Experience: Familiarity with Hyperproof or similar compliance/operations software is a strong plus.
Closed Won Deal Reviews
New Business: Verify signed deals against the order form, update Account, Opportunity, and Contact fields, send the deal overview to the SVP of sales, and move the deal to Closed Won.
Renewals, Upsells, & Churn: Update contract terms and pricing, confirm added products, ensure a renewal document is attached (even for $0 deals), and record negative ARR for churn.
Partner Deals: Manage indirect renewals, expansions, churns, and partner recruitment deals, confirming term dates with Finance or Partnerships.
Data Hygiene & Account Management
Closed Lost Audits: Confirm that all Closed Lost deals contain a required Closed Lost Category, reason, and competitor.
Target Account Assignment: Deduplicate accounts, prioritize by segment, 6sense buying stage, and opportunity history, and balance account distribution across reps.
Data Enrichment & Lead Routing: Enrich account data via ZoomInfo and route inbound leads to the correct sales rep.
Channel Monitoring & Request Triage
BizOps Request Triage: Acknowledge, sort, resolve, or route incoming requests from reps, ADRs, Marketing, and Partnerships.
Slack Monitoring: Actively monitor operations related team channels. Gather context on incoming requests, record updates, and close the loop with requesters.
Tool Outage Response: Confirm reported tool outages, post an update in operations related team channels, notify affected teams, and post resolution updates.
Reporting & Pipeline Audits
Pipeline Quality Audit (Direct): Prepare a bi-weekly presentation on top-of-funnel and new pipeline performance for the Direct segment, highlighting risks and bright spots.
Pipeline Quality Audit (Partnerships): Update ToF Trends and Pipeline Trends slides using six partner Salesforce reports and share the recap.
Executive Pipeline Update: Prepare a weekly executive deck detailing pipeline creation, MQL volume, conversion rates, win rates, and average deal size.
Quarterly Goal Setting & Tracking: Translate revenue goals into 4x pipeline and MQL targets, tracking gaps and weekly pace.
Ad Hoc Analysis: Perform one-off pipeline and funnel analyses for specific regions or segments (e.g., Europe).
ADR Campaign Enablement: Create process guides and train ADRs on campaign workflows using ZoomInfo, Salesforce, and Gong.

Nice-to-haves

None flagged.

Application prep

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Keywords to mirror

aigorest

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Pto

Parental Leave

Wellness