Commercial Insurance Account Manager
The Jonus Group· Insurance· Oct 12, 2026 · 16d ago
Bangor, Pine Tree State
In office
Full-time
Mid
$45K–$55K
Job description
Commercial Lines Account Manager
Job Summary
Seeking a dedicated and customer-focused Commercial Lines Account Manager to join an established insurance agency. This position involves managing and servicing a portfolio of commercial insurance accounts, providing personalized coverage solutions, and ensuring exceptional client satisfaction and retention.
The ideal candidate will possess strong communication and organizational skills, a customer-first mindset, and the ability to thrive in a collaborative, team-oriented environment. This opportunity offers professional development, access to a broad range of insurance markets, and opportunities for performance-based incentives.
Responsibilities
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Manage and service an assigned portfolio of Commercial Lines insurance accounts, ensuring exceptional client satisfaction and retention.
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Provide comprehensive account servicing, including policy changes, endorsements, renewals, and general client inquiries.
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Assess client insurance needs and recommend appropriate coverage options and solutions.
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Build and maintain strong relationships with clients, carrier representatives, and internal teams.
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Collaborate with colleagues to ensure accurate policy administration and timely resolution of client requests.
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Utilize Applied EPIC to maintain client records, process transactions, and streamline account management workflows.
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Review policy documentation for accuracy and ensure compliance with agency procedures and industry regulations.
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Identify opportunities for account growth and new business development.
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Stay informed on insurance industry trends, coverage updates, and regulatory changes to provide knowledgeable client guidance.
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Maintain accurate and organized account documentation while meeting established service standards.
Qualifications/Requirements
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Licensing:
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Holds an active P&C (Property and Casualty) insurance license.
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Experience:
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Previous experience in Commercial Lines insurance or account management is preferred.
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Familiarity with commercial insurance products, policy servicing, and renewal processes is beneficial.
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Experience with Applied EPIC is a plus.
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Technical Skills:
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Proficiency in agency management software and standard business applications.
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Strong attention to detail and ability to maintain accurate client records.
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Professional Skills:
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Excellent verbal and written communication skills.
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Strong interpersonal and relationship-building abilities.
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Exceptional organizational and time management skills.
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Ability to prioritize multiple responsibilities and meet deadlines.
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Customer-focused approach with strong problem-solving skills.
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Ability to work independently and collaboratively in a team environment.
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Proactive attitude and commitment to delivering high-quality client service.
Compensation Package
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Salary Range: $45,000 – $55,000 annually, depending on experience and qualifications.
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Incentives: Performance-based bonuses for new business opportunities and profit-sharing eligibility.
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Benefits: Comprehensive employee benefits package.
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Professional Development: Opportunities for continuing education, licensing support, and career growth.
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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Benefits
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Professional Development