Job description

Description: Title: Office Administrative and Customer Support - Inventory Clerk Location: Cambridge, Massachusetts MA, 02139 Duration: 6 months Shift: Monday 8am start. Pay: $20.00 – $25.00/Hour on W2 Job Description: Join our team where you'll coordinate essential laboratory services for scientific research. In this key role, you'll serve as the primary liaison between our customers, service vendors, and internal teams, ensuring effective delivery of critical laboratory support services. You'll manage work order processing, coordinate service scheduling, maintain accurate asset records, and implement improvement initiatives. This position offers an opportunity to contribute to scientific research while developing your career with an organization committed to making the world healthier, cleaner, and safer. The ideal candidate is proactive, comfortable working independently, and able to effectively coordinate multiple service activities while maintaining accurate records and following site safety and compliance requirements. REQUIREMENTS: • 1+ years of experience in laboratory operations or customer service environment. • Strong proficiency in Microsoft Office suite, especially Excel and Outlook • Experience with computerized maintenance management systems (CMMS). (Can be trained, but highly preferred) • Demonstrated ability to manage multiple priorities and meet deadlines • Excellence in customer service and relationship management • Strong verbal and written communication skills • Ability to work independently and proactively resolve issues • Knowledge of laboratory equipment and operations preferred • Physical ability to lift, push and pull up to 40 pounds • Willingness to wear required PPE (lab coats, safety glasses, etc.) • Emphasis on ability to stand and walk for extended periods throughout the workday. • Strong attention to detail and data accuracy • Experience with inventory management and asset tracking • Commitment to safety protocols and regulatory compliance • Demonstrated problem-solving abilities • Ability to escort vendors and coordinate service activities • Support company values of Integrity, Intensity, Innovation, and Involvement

Requirements

Must-haves

Title: Office Administrative and Customer Support - Inventory Clerk
Location: Cambridge, Massachusetts MA, 02139
Duration: 6 months
Shift: Monday 8am start.
Pay: $20.00 – $25.00/Hour on W2
• 1+ years of experience in laboratory operations or customer service environment.
• Strong proficiency in Microsoft Office suite, especially Excel and Outlook
• Demonstrated ability to manage multiple priorities and meet deadlines
• Excellence in customer service and relationship management
• Strong verbal and written communication skills • Ability to work independently and proactively resolve issues
• Physical ability to lift, push and pull up to 40 pounds
• Willingness to wear required PPE (lab coats, safety glasses, etc.)
• Emphasis on ability to stand and walk for extended periods throughout the workday.
• Strong attention to detail and data accuracy
• Experience with inventory management and asset tracking
• Commitment to safety protocols and regulatory compliance
• Demonstrated problem-solving abilities
• Ability to escort vendors and coordinate service activities
• Support company values of Integrity, Intensity, Innovation, and Involvement

Nice-to-haves

• Experience with computerized maintenance management systems (CMMS). (Can be trained, but highly preferred)
• Knowledge of laboratory equipment and operations preferred

Application prep

Use the role’s language and application details while tailoring your materials.

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Effort: medium