Job description

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. WHAT YOU'LL DO Mapbox is looking for a Head of Developer Relations to lead our developer relations strategy, efforts to grow and engage the Mapbox developer community, and build programs that help developers successfully adopt and build with the Mapbox platform. In this role, you will lead a team responsible for connecting Mapbox with developers around the world. You’ll set the strategy for how we educate, engage, evangelize, and advocate for our developer community while remaining close to developers yourself. You’ll partner closely with Product, Engineering, Marketing, and other teams to bring the voice of the developer into Mapbox and ensure our community has the resources, content, and experiences they need to be successful. We are looking for a hands-on leader who combines technical credibility with strong people leadership and strategic thinking. You should be equally comfortable developing a developer relations strategy, coaching a team, digging into developer feedback and data, and representing Mapbox through technical content, events, social media content, and community engagement. Be deeply hands-on, using vibe coding to rapidly build and demonstrate map-powered apps that showcase what developers can create with Mapbox. - Own and evolve the Developer Relations strategy for Mapbox, establishing priorities and programs that grow developer engagement, adoption, and advocacy. - Lead, coach, and develop a high-performing Developer Relations team, providing clear priorities, feedback, and opportunities for growth. - Build and cultivate a developer community that supports one another in learning how to use the Mapbox platform to power the navigation of people, packages, and vehicles everywhere. - Develop scalable programs that educate and engage developers across technical content, community, social media, events, workshops, demos, webinars, social channels, and developer forums. - Remain hands-on in the developer community by creating technical content, delivering talks and demos, engaging with developers, and representing Mapbox externally. - Develop and nurture relationships with developers, customers, community leaders, and technical influencers. - Identify and partner with developers to create content that enables and inspires their peers, including guest blogs, tutorials, videos, workshops, contributed articles, and social content. - Serve as a key connection between the developer community and Mapbox Product and Engineering teams, synthesizing developer feedback and identifying opportunities to improve our products, documentation, and developer experience. - Partner cross-functionally with Product, Engineering, Marketing, Sales, and other teams to align Developer Relations programs with broader company and product priorities. - Build programs that enable Mapbox engineers and other internal technical experts to share their work and expertise with the developer community. - Establish clear goals and success metrics for Developer Relations programs; use data, developer insights, and experimentation to evaluate impact and determine where the team should invest. - Identify opportunities to scale Developer Relations through improved processes, tooling, content, community programs, and partnerships. - Represent the needs and perspectives of developers internally and help ensure the developer experience remains central to how Mapbox builds and launches products. WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE - 7+ years of experience in Developer Relations, Developer Advocacy, Developer Evangelism, software engineering, or a related technical field, including 3+ years of experience leading or developing others. - Strong people leadership skills with experience coaching, developing, and setting priorities for a team. - Experience building and executing Developer Relations strategies and programs, with demonstrated ability to translate company and product priorities into meaningful developer initiatives. - Technical background with the ability to understand and communicate about APIs, SDKs, developer tools, and software development workflows. - Engaging technical communicator with strong written and verbal skills and the ability to translate complex technical concepts into clear, useful content for developers. - Experience creating and delivering technical talks, demos, workshops, webinars, videos, documentation, or other developer-facing content. - Demonstrated ability to build authentic relationships and credibility within developer communities. - Strong cross-functional leadership skills and experience influencing Product, Engineering, Marketing, and other stakeholders without relying solely on direct authority. - Ability to move between strategy and execution - setting a vision while remaining willing to roll up your sleeves and contribute directly when needed. - Experience defining metrics and using data and developer insights to evaluate program effectiveness, prioritize investments, and continuously improve. - Ability to operate effectively across multiple technical platforms, from web APIs and SDKs to geospatial technology, data, and mobile development. - Strong organizational and program management skills with the ability to prioritize across multiple initiatives in a fast-moving environment. - Comfort operating in ambiguity, identifying opportunities, and building programs or processes where a playbook may not already exist. - Enthusiasm for the power of Mapbox technology and its role in shaping the future of maps, location, and navigation. WHAT WE VALUE In addition to our core values mapbox.com, which are not unique to this position and are necessary for Mapbox leaders: - We value high-performing creative individuals who dig into problems and opportunities. - We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. - We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. - We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. HOW WE SUPPORT YOU - Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable. - Comprehensive Healthcare: Private medical coverage for you and your dependents. - Family-First Support: Generous maternity and paternity leave policies to support your growing family. - Fertility & Family Building: Inclusive fertility support. Grow your family on your terms. - Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth. - Balance & Brainpower: Mental health support for you and your dependents. - Rest & Recharge: Flexible paid time away, company holidays, and generous absence policies. - Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO. - Invest & Grow: Retirement plans with competitive matching. Our annual base compensation for this role ranges from $152,150 - $205,850 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information. By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy mapbox.com which is linked here. Mapbox participates in E-Verify to confirm employee work authorization. Please refer to the Notice of E-Verify Participation drive.google.com and Right to Work drive.google.com posters for more information. Applications are accepted on an ongoing basis. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class. #LI-Remote

Requirements

Must-haves

Own and evolve the Developer Relations strategy for Mapbox, establishing priorities and programs that grow developer engagement, adoption, and advocacy.
Lead, coach, and develop a high-performing Developer Relations team, providing clear priorities, feedback, and opportunities for growth.
Build and cultivate a developer community that supports one another in learning how to use the Mapbox platform to power the navigation of people, packages, and vehicles everywhere.
Develop scalable programs that educate and engage developers across technical content, community, social media, events, workshops, demos, webinars, social channels, and developer forums.
Remain hands-on in the developer community by creating technical content, delivering talks and demos, engaging with developers, and representing Mapbox externally.
Develop and nurture relationships with developers, customers, community leaders, and technical influencers.
Identify and partner with developers to create content that enables and inspires their peers, including guest blogs, tutorials, videos, workshops, contributed articles, and social content.
Partner cross-functionally with Product, Engineering, Marketing, Sales, and other teams to align Developer Relations programs with broader company and product priorities.
Build programs that enable Mapbox engineers and other internal technical experts to share their work and expertise with the developer community.
Establish clear goals and success metrics for Developer Relations programs; use data, developer insights, and experimentation to evaluate impact and determine where the team should invest.
Identify opportunities to scale Developer Relations through improved processes, tooling, content, community programs, and partnerships.
Represent the needs and perspectives of developers internally and help ensure the developer experience remains central to how Mapbox builds and launches products.
WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE
7+ years of experience in Developer Relations, Developer Advocacy, Developer Evangelism, software engineering, or a related technical field, including 3+ years of experience leading or developing others.
Strong people leadership skills with experience coaching, developing, and setting priorities for a team.
Experience building and executing Developer Relations strategies and programs, with demonstrated ability to translate company and product priorities into meaningful developer initiatives.
Technical background with the ability to understand and communicate about APIs, SDKs, developer tools, and software development workflows.
Engaging technical communicator with strong written and verbal skills and the ability to translate complex technical concepts into clear, useful content for developers.
Experience creating and delivering technical talks, demos, workshops, webinars, videos, documentation, or other developer-facing content.
Demonstrated ability to build authentic relationships and credibility within developer communities.
Strong cross-functional leadership skills and experience influencing Product, Engineering, Marketing, and other stakeholders without relying solely on direct authority.
Ability to move between strategy and execution - setting a vision while remaining willing to roll up your sleeves and contribute directly when needed.
Experience defining metrics and using data and developer insights to evaluate program effectiveness, prioritize investments, and continuously improve.
Ability to operate effectively across multiple technical platforms, from web APIs and SDKs to geospatial technology, data, and mobile development.

Nice-to-haves

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