Job description

Meet the Team The most valuable enterprise applications are built around a customer s own systems, workflows, and expertise. Cloud Control Studio gives developers, IT teams, and partners a trusted way to build, distribute, and run those applications and AI agents in production, with enterprise security and governance built in from the start. Studio is part of Cisco Cloud Control, Cisco s unified cloud management platform. Our mission is to help customers achieve real business outcomes with applications and agents built on their own systems and expertise, by making those applications easy to create and dependable to run for every individual, team, and organization that relies on them! Your Impact Studio product managers own outcomes across the application lifecycle rather than individual features. This product manager role is responsible for a critical customer outcome: customers can put applications and agents to work in meaningful workflows and depend on them to run reliably, securely, and manageably across many production environments! This is where Studio s platform value is realized and where improvements compound across every application built on it, offering broad scope to shape the product. Examples of the problems in this space include how applications are packaged, deployed, upgraded, and administered by customer IT teams; how they are governed, observed, and supported at scale; and how the platform building blocks that applications are composed of stay coherent as the platform grows. The specific mix will evolve with the product; the outcome will not. In this role, you will work closely with senior engineering and architecture leaders who build the Studio runtime, application registry, and hosting services, while staying directly connected to the customers, builders, and IT administrators who use them. You will: Lead the strategy, roadmap, and delivery for your area, from customer and administrator discovery through product definition, engineering delivery, production validation, and continued improvement Define how applications and agents behave consistently across packaging, deployment, versioning, automated upgrades, customer administration, identity and authorization, multi-tenant boundaries, persistent data, observability, and operations, and make those behaviors platform defaults rather than per-application decisions. Steward the platform building blocks that applications are composed of, so that new capabilities and runtime resources can be added by other teams while preserving one coherent customer and administrator experience. Translate broad, open problems into well-scoped releases with clear acceptance criteria, sequencing decisions, and measurable exit conditions, setting clear priorities on what ships now, what is simplified, and what comes next. Validate delivered capabilities in real customer workflows and environments—not only in demonstrations—using prototypes, APIs, logs, and product instrumentation to test assumptions and drive open questions to resolution with evidence. Bring engineering, design, security, identity, platform, operations, and go-to-market teams to clear product decisions, and communicate direction and trade-offs credibly to executives, customers, and technical partners. Minimum Qualifications Bachelor s degree plus 12 years of related experience, Master s degree plus 8 years of related experience, or PhD plus 5 years of related experience in product management, software engineering, or technical product leadership for software products. Prior experience in software product management or equivalent product ownership, with direct responsibility for requirements, prioritization, and roadmap decisions for enterprise software. Applied experience working on an enterprise application platform, developer platform, cloud platform, or multi-tenant SaaS product where third parties or customers deploy software onto your platform. Experience leading at least one technically complex capability in application lifecycle management, packaging and deployment, versioning and upgrades, customer administration, runtime governance, or platform operations from definition through production launch and customer use. Previous background leading cross-functional delivery with engineering, design, and at least one of security, identity, operations, or customer-facing teams. Prefe rred Qualifications 12 or more years of product management experience for enterprise software, PaaS, or cloud platform products. Experience defining a platform or extension model (capabilities, resources, manifests, contracts) that multiple internal or external teams build against. Experience leading the runtime and lifecycle side of an application platform: packaging, deployment, versioning, staging/promotion, retirement, administration, support, and operations of software built by others and shaping an early-stage platform into a mature, reliable production product. Technical fluency across several of the following: APIs, OAuth and identity, authorization and RBAC, multi-tenant SaaS, cloud runtimes, application data and state, security, and observability. Prior experience with generative AI, agent runtimes, tool integrations, and AI-assisted software development as well as coding or prototyping experience, including productive use of modern AI coding tools. Experience operating secure, multi-tenant enterprise software at scale and with application ecosystems, ISV or partner programs, or marketplaces where third-party applications are published, certified and supported along with the ability to communicate complex product and technical decisions clearly and persuasively in written and verbal form. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $194,600.00 to $285,700.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate s hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $194,600.00 - $328,600.00 Non-Metro New York state & Washington state: $179,000.00 - $294,000.00 * For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Requirements

Must-haves

Lead the strategy, roadmap, and delivery for your area, from customer and administrator discovery through product definition, engineering delivery, production validation, and continued improvement
Steward the platform building blocks that applications are composed of, so that new capabilities and runtime resources can be added by other teams while preserving one coherent customer and administrator experience.
Bring engineering, design, security, identity, platform, operations, and go-to-market teams to clear product decisions, and communicate direction and trade-offs credibly to executives, customers, and technical partners.
Prior experience in software product management or equivalent product ownership, with direct responsibility for requirements, prioritization, and roadmap decisions for enterprise software.
Applied experience working on an enterprise application platform, developer platform, cloud platform, or multi-tenant SaaS product where third parties or customers deploy software onto your platform.
Previous background leading cross-functional delivery with engineering, design, and at least one of security, identity, operations, or customer-facing teams.
Technical fluency across several of the following: APIs, OAuth and identity, authorization and RBAC, multi-tenant SaaS, cloud runtimes, application data and state, security, and observability.
Prior experience with generative AI, agent runtimes, tool integrations, and AI-assisted software development as well as coding or prototyping experience, including productive use of modern AI coding tools.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
The applicable full salary ranges for this position, by specific state, are listed below:

Nice-to-haves

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Keywords to mirror

aigo

Platform: workday
Effort: long

Benefits

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Dental

Vision

401(K)

Parental Leave

Wellness