Job description

Epic Orders Analyst (Orders/Bugsy) Remote Job Description Remote/telecommute position; 40 hours 8a - 5p day shifts with rotating prime and non-prime call. Senior member of the Core Clinical Orders Sub Domain team which consists of 12-15 team members. The Business Systems Analyst will join the Optum Insight team, working in a fully remote capacity to support our clinical systems modernization. In this role, you will act as a subject matter expert for technical configuration, integrations, and Epic systems. You will collaborate with cross-functional teams to translate business needs into robust system changes, utilizing modern technologies and digital tools to solve complex clinical workflow challenges. Preferred Qualifications Current Epic certification/proficiency in Orders/Order Transmittal/Order Sets and/or ICON with 3+ years experience 3+ years of relevant work experience in business systems analysis or related technical role within the healthcare industry 3+ years of hands-on technical experience working with Epic in a technical build role Strong communication and analytical skills with a proven track record of presenting systems prototypes and functional models to business users. The interview process will consist of up to 2 rounds of video phone interviews covering some technical content as well as past experience. Job Responsibilities Top responsibilities include: Implement, modify, test, and administer complex business systems and applications, specializing in Epic environments. Conduct thorough analysis of business and user needs to deliver appropriate technical systems solutions from concept to completion. Design screens, workflows, reports, interfaces, and prepare functional and technical specifications for system changes. Troubleshoot and resolve complex system and application issues, handling both user-reported and vendor-reported incidents. Help manage service incidents and requests, serving as a key subject matter expert for technical configurations and integrations. Lead meetings and direct team problem-solving sessions, collaborating across team boundaries and other capability sub-domains. Serve as the primary technical point of contact for external vendors and resolve vendor-related technical challenges. Job Responsibilities Remote/telecommute position; 40 hours 8a - 5p day shifts with rotating prime and non-prime call. Senior member of the Core Clinical Orders Sub Domain team which consists of 12-15 team members. The Business Systems Analyst will join the Optum Insight team, working in a fully remote capacity to support our clinical systems modernization. In this role, you will act as a subject matter expert for technical configuration, integrations, and Epic systems. You will collaborate with cross-functional teams to translate business needs into robust system changes, utilizing modern technologies and digital tools to solve complex clinical workflow challenges. Preferred Qualifications • Current Epic certification/proficiency in Orders/Order Transmittal/Order Sets and/or ICON with 3+ years experience • 3+ years of relevant work experience in business systems analysis or related technical role within the healthcare industry • 3+ years of hands-on technical experience working with Epic in a technical build role • Strong communication and analytical skills with a proven track record of presenting systems prototypes and functional models to business users. The interview process will consist of up to 2 rounds of video phone interviews covering some technical content as well as past experience. Job Responsibilities Top responsibilities include: • Implement, modify, test, and administer complex business systems and applications, specializing in Epic environments. • Conduct thorough analysis of business and user needs to deliver appropriate technical systems solutions from concept to completion. • Design screens, workflows, reports, interfaces, and prepare functional and technical specifications for system changes. • Troubleshoot and resolve complex system and application issues, handling both user-reported and vendor-reported incidents. • Help manage service incidents and requests, serving as a key subject matter expert for technical configurations and integrations. • Lead meetings and direct team problem-solving sessions, collaborating across team boundaries and other capability sub-domains. • Serve as the primary technical point of contact for external vendors and resolve vendor-related technical challenges. About Us: InterSources Inc , a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 19 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.

Requirements

Must-haves

Epic Orders Analyst (Orders/Bugsy)
Remote/telecommute position; 40 hours 8a - 5p day shifts with rotating prime and non-prime call. Senior member of the Core Clinical Orders Sub Domain team which consists of 12-15 team members.
Implement, modify, test, and administer complex business systems and applications, specializing in Epic environments.
Conduct thorough analysis of business and user needs to deliver appropriate technical systems solutions from concept to completion.
Design screens, workflows, reports, interfaces, and prepare functional and technical specifications for system changes.
Troubleshoot and resolve complex system and application issues, handling both user-reported and vendor-reported incidents.
Help manage service incidents and requests, serving as a key subject matter expert for technical configurations and integrations.
Lead meetings and direct team problem-solving sessions, collaborating across team boundaries and other capability sub-domains.
Serve as the primary technical point of contact for external vendors and resolve vendor-related technical challenges.

Nice-to-haves

Current Epic certification/proficiency in Orders/Order Transmittal/Order Sets and/or ICON with 3+ years experience
3+ years of relevant work experience in business systems analysis or related technical role within the healthcare industry
3+ years of hands-on technical experience working with Epic in a technical build role
Strong communication and analytical skills with a proven track record of presenting systems prototypes and functional models to business users.
The interview process will consist of up to 2 rounds of video phone interviews covering some technical content as well as past experience.

Application prep

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Effort: medium