Job description

Harvard Medical School Information Systems seeks a Business Systems Analyst professional skilled in leading requirements elicitation, journey mapping, business process redesign, and user-centered design. This position will support the Harvard Integrated Life Sciences (HILS) Administration and will design, develop, and implement solutions to streamline HILS operations and data collection processes. The position will collaborate regularly with the HILS Director of Academic Administration and Education Staff to translate business needs into technology strategies and systems requirements. The position will participate in the full software development lifecycle (SDLC) from project inception through ongoing production support, including data analysis, testing, and training. The position will require experience with desktop, mobile, or web-based software applications and relational databases with a service delivery approach. Familiarity with Peoplesoft Campus Solutions and/or Oracle Business Intelligence Enterprise Suite and/or Oracle Analytics will be a plus. The ideal candidate will be energized by solving problems in new and innovative ways. You are comfortable working in an ever-changing environment and have the ability to engage with stakeholders to identify minimal viable product for frequent delivery of new technology solutions. Core Duties: • Research, design, documentation, implementation, configuration, and validation of solutions to business needs. • Collaborate with stakeholders to translate business needs into technology strategies, systems requirements and scoping of IT projects. • Lead definition of system requirements, gap analysis, user journey mapping and identification of feasible alternative solutions that meet defined business objectives. • Document and refine current state and future state system processes, design and review prototypes to meet key gaps and processes and build support from technology stakeholders in solutions. • Define Agile user stories that meet business requirements and application features, data conversion, systems integration, security, or customizations. • Identify user story prioritization and sprint content collaboratively with the stakeholders and IT team to ensure effective delivery of IT projects. • Assess business implications of technology applications and the impact on current and future business environment. Identify process, practice, or policy change recommendations based on input from stakeholders, comprehension of the subject area, and awareness of current or new system’s potential capabilities. • Assist with change management to ensure that systems are understood and adopted by users. Develop training materials and work with change agents and trainers on training approach and delivery. • Partners with HUIT, School officials, and internal IT to assess system integration opportunities. Basic Qualifications: • Minimum of two years’ post-secondary education or relevant work experience. Additional Qualifications and Skills: • Bachelor's degree preferred. • 5+ years' experience in defining requirements for desktop, mobile, or web-based software applications and relational databases preferred. • Familiarity with desktop, mobile, or web-based software applications and relational databases with a service delivery approach. Familiarity with Peoplesoft Campus Solutions and/or Oracle Business Intelligence Enterprise Suite and/or Oracle Analytics will be a plus. • Demonstrated team performance delivering technology solutions with a service mindset approach. • Familiarity with the agile methodology and experienced working with agile frameworks and tools. • Strong analytical and critical thinking skills to solve complex issues. • Strong ability to communicate both verbally and in writing with internal and external teams. • Ability to prioritize and multitask, deadline and detail oriented. • Troubleshooting skills, problem resolution, project management and technology evaluation to meet business requirements. Certificates and Licenses: • Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred. • Standard Hours/Schedule: 35 hours per week. Work is primarily carried out remotely with monthly in-office anchor days for local employees. • Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position. • Pre-Employment Screening: Identity, Criminal • Staying Informed About Your Application: Due to the high volume of applications, we may not always be able to reach out right away, but you can track your status anytime through the Careers@Harvard portal. #LI-DK1 Work Format Details This position has been determined by school or unit leaders that the duties and responsibilities can effectively be performed fully remotely at a non-Harvard location. Employees in fully remote positions must work all scheduled hours in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts . At the discretion of the department, fully remote employees may occasionally be required on site at a Harvard location. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment. Salary Grade and Ranges This position is salary grade level 057. Please visit  Harvard's Salary Ranges   to view the corresponding salary range and related information. Benefits Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: • Generous paid time off including parental leave • Medical, dental, and vision health insurance coverage starting on day one • Retirement plans with university contributions • Wellbeing and mental health resources • Support for families and caregivers • Professional development opportunities including tuition assistance and reimbursement • Commuter benefits, discounts and campus perks Learn more about these and additional benefits on our Benefits & Wellbeing Page . EEO/Non-Discrimination Commitment Statement Harvard University is committed to equal opportunity and non-discrimination . We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes. Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy . Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.

Requirements

Must-haves

Harvard Medical School Information Systems seeks a Business Systems Analyst professional skilled in leading requirements elicitation, journey mapping, business process redesign, and user-centered design.
Research, design, documentation, implementation, configuration, and validation of solutions to business needs.
Collaborate with stakeholders to translate business needs into technology strategies, systems requirements and scoping of IT projects.
Lead definition of system requirements, gap analysis, user journey mapping and identification of feasible alternative solutions that meet defined business objectives.
Document and refine current state and future state system processes, design and review prototypes to meet key gaps and processes and build support from technology stakeholders in solutions.
Define Agile user stories that meet business requirements and application features, data conversion, systems integration, security, or customizations.
Identify user story prioritization and sprint content collaboratively with the stakeholders and IT team to ensure effective delivery of IT projects.
Assist with change management to ensure that systems are understood and adopted by users. Develop training materials and work with change agents and trainers on training approach and delivery.
Partners with HUIT, School officials, and internal IT to assess system integration opportunities.
Minimum of two years’ post-secondary education or relevant work experience.
Demonstrated team performance delivering technology solutions with a service mindset approach.
Familiarity with the agile methodology and experienced working with agile frameworks and tools.
Strong analytical and critical thinking skills to solve complex issues.
Strong ability to communicate both verbally and in writing with internal and external teams.
Ability to prioritize and multitask, deadline and detail oriented.
Troubleshooting skills, problem resolution, project management and technology evaluation to meet business requirements.
Standard Hours/Schedule: 35 hours per week. Work is primarily carried out remotely with monthly in-office anchor days for local employees.
Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position.
Pre-Employment Screening: Identity, Criminal
Staying Informed About Your Application: Due to the high volume of applications, we may not always be able to reach out right away, but you can track your status anytime through the Careers@Harvard portal.
Work Format Details

Nice-to-haves

Bachelor's degree preferred.
5+ years' experience in defining requirements for desktop, mobile, or web-based software applications and relational databases preferred.
Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

agile

Platform: smartrecruiters
Effort: medium

Benefits

Benefits detected in the listing.

Health Insurance

Dental

Vision

Paid Time Off

Parental Leave

Professional Development