Job description

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp. This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week. Curious how RV Education (EDU) fits into Red Ventures? Click here. The Sr. Account Manager owns client relationships and is accountable for client satisfaction and delivery across a portfolio of accounts. You are a key stakeholder for clients, partnering with internal teams to execute on sold deals from kickoff through renewal. You will be directly responsible for serving key clients, priority partnerships, and will support other areas of the business as needed. What You’ll Do: Serve as a key stakeholder for assigned clients, including executive, operational, and finance stakeholders. Lead implementation of newly sold deals, from onboarding and kickoff through launch, coordinating contracts, scopes, timelines, and deliverables. Run regular check-ins and business reviews; anticipate issues and resolve them before they escalate. Track milestones, risks, and performance; deliver clear status updates and reporting. Partner across internal teams, including content, SEO, AEO, GEO, and partnerships, to deliver against client commitments; work with Sales and Finance on handoffs, billing, and invoicing. Surface renewal and expansion opportunities to Sales. Document and improve repeatable onboarding and delivery processes What We’re Looking For: Experience in client services, account management, or project delivery, with a track record of managing executive-level stakeholders. Strong relationship building and stakeholder management across clients and internal teams. Excellent written and verbal communication, including presenting to senior leaders. Strong organization and project management, with the ability to run multiple workstreams at once. Cross-functional collaboration skills, with working knowledge of content, SEO, AEO, and GEO. Comfort with contracts, insertion orders, and working with Finance. Higher education or digital marketing experience is a plus. Based in or able to regularly travel to Charlotte, NC. Compensation: Actual compensation varies based on location, experience, and qualifications. Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service. Who We Are: Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram. At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements . This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here . At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity. For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there! Click here for more details regarding the employee privacy policy: redventures.com Questions about this Privacy Notice can be directed to employeerights@redventures.com . Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.

Requirements

Must-haves

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.
Curious how RV Education (EDU) fits into Red Ventures? Click here.
You will be directly responsible for serving key clients, priority partnerships, and will support other areas of the business as needed.
Serve as a key stakeholder for assigned clients, including executive, operational, and finance stakeholders.
Lead implementation of newly sold deals, from onboarding and kickoff through launch, coordinating contracts, scopes, timelines, and deliverables.
Run regular check-ins and business reviews; anticipate issues and resolve them before they escalate.
Track milestones, risks, and performance; deliver clear status updates and reporting.
Partner across internal teams, including content, SEO, AEO, GEO, and partnerships, to deliver against client commitments; work with Sales and Finance on handoffs, billing, and invoicing.
Surface renewal and expansion opportunities to Sales.
Document and improve repeatable onboarding and delivery processes
Experience in client services, account management, or project delivery, with a track record of managing executive-level stakeholders.
Strong relationship building and stakeholder management across clients and internal teams.
Excellent written and verbal communication, including presenting to senior leaders.
Strong organization and project management, with the ability to run multiple workstreams at once.
Cross-functional collaboration skills, with working knowledge of content, SEO, AEO, and GEO.
Comfort with contracts, insertion orders, and working with Finance.
Based in or able to regularly travel to Charlotte, NC.

Nice-to-haves

Higher education or digital marketing experience is a plus.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

rest

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Health Insurance

Dental

Vision

401(K)

Pto

Paid Time Off