Job description

MULTIPLE POSITIONS OPEN SO PLEASE MENTION WHICH ROLE & LOCATION YOU ARE APPLYING FOR TO AVOID CONFUSION Roles 1. Tier II Level Support (3 resources) 2. Tier IV Expert Location 1. Tier II: New Orleans, LA 2. Tier II: Norfolk, VA 3. Tier II: Camp Lejeune, NC 4. Tier IV: Quantico, VA Duration After 3 months may want to consider hiring the resources Clearance required: Active DOD SECRET clearance required, Interim OK SSBI preferred Security+ certification needed Detailed Task Description Assist new personnel in user familiarization and capabilities of deployed tools Create and modify views in BSM Create reports requested Assist with management of operator access to views/reports. Add/remove SNMP information for devices Troubleshoot within the region. Identify regional assets lacking. Build local views in Node Manager to customer requirement Monitor Enterprise Monitoring Tier II Remedy queue and resolve incidents as able. Monitor and maintain awareness of regional tickets and items of concern Add/remove site specific node groups for systems Define/Add/Remove custom site specific SNMP monitoring requirements. Build local topology views in Node Manager to customer specifications. Manage site-specific critical system alerts and operator recipient definitions. GOOD COMMUNICATION SKILLS DURATION: 6+ Months Contract (After 3 months may want to consider hiring the resources) INTERVIEW: Telephone / Skype

Requirements

Must-haves

MULTIPLE POSITIONS OPEN SO PLEASE MENTION WHICH ROLE & LOCATION YOU ARE APPLYING FOR TO AVOID CONFUSION
Tier II Level Support (3 resources)
Tier IV Expert
Tier II: New Orleans, LA
Tier II: Norfolk, VA
Tier II: Camp Lejeune, NC
Tier IV: Quantico, VA
Duration After 3 months may want to consider hiring the resources
Clearance required: Active DOD SECRET clearance required, Interim OK
Security+ certification needed
Detailed Task Description Assist new personnel in user familiarization and capabilities of deployed tools
Create and modify views in BSM
Create reports requested
Assist with management of operator access to views/reports.
Add/remove SNMP information for devices
Troubleshoot within the region. Identify regional assets lacking.
Build local views in Node Manager to customer requirement
Monitor Enterprise Monitoring Tier II Remedy queue and resolve incidents as able.
Monitor and maintain awareness of regional tickets and items of concern
Add/remove site specific node groups for systems
Define/Add/Remove custom site specific SNMP monitoring requirements.
Build local topology views in Node Manager to customer specifications.
Manage site-specific critical system alerts and operator recipient definitions.

Nice-to-haves

SSBI preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: smartrecruiters
Effort: medium