Job description

Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience. In July 2026, Bond Vet and Small Door Veterinary merged to build a more connected, accessible, and compassionate veterinary care experience across routine, primary, and urgent care. The combined organization will span more than 55 clinics across major Northeast, Mid-Atlantic, and Midwest markets, serving over half a million pets. This role will play an important part in shaping the next chapter of our combined organization and advancing our shared mission to transform veterinary care. In July 2026, Small Door and Bond Vet merged to build a more connected, accessible, and compassionate veterinary care experience across routine, primary, and urgent care. The combined organization will span more than 55 clinics across major Northeast, Mid-Atlantic, and Midwest markets, serving over half a million pets. This role will play an important part in shaping the next chapter of our combined organization and advancing our shared mission to transform veterinary care. Location-based: Northeast (must live near one of our clinics in NY, NJ, PA or MA) Role Overview We've grown from 13 clinics to nearly 60 and we're still growing, which means new clinics, new teams and new managers who need a great HR partner. You'll be that partner for a few of our smaller regions, working directly with regional and practice leaders. The day to day is employee relations, leaves and coaching managers. You'll report to our Sr. Director, HRBP and work alongside HRBPs aligned to our operations regions. This is a great role for someone with a few years in HR who is ready to own their own book and grow into a full HRBP. You'll need to live near one of our clinics and be in them regularly. What you’ll do Partner with your regions. Be the go-to HR person for regional and practice leaders in a few smaller regions. Handle employee relations. Investigations, documentation, performance plans and terminations, with support on the more complex cases. Manage leaves. Own leaves of absence end to end, including FMLA, state leave and ADA accommodations, working with People Ops and Payroll. Coach managers. Help practice managers give feedback, have hard conversations and manage their teams day to day. Watch the trends. Keep an eye on turnover, engagement and ER themes in your regions, and bring forward what you see with a recommendation. Support new hires and new managers. Help make sure new team members are set up well in their first 90 days and new managers know what good looks like. Roll out people programs. Review cycles, policy changes, onboarding and engagement surveys in your regions. Stay compliant. Make sure practices in your regions follow state and local employment law. Get into the clinics. Spend real time on site so teams know you and trust you. How we’ll measure success ER cases closed well. Cases resolved on time, documented properly and handled consistently. Leaves handled right. Leaves processed accurately and on time, with no missed compliance steps. Turnover in your regions. Turnover and early tenure turnover in your regions, trending down. Manager confidence. Feedback from practice and regional leaders on how much you help. Clinic time. Regular, planned visits to every clinic in your regions. Who You Are 3 to 5 years in HR as a generalist or HRBP, ideally in a multi-site business. You've handled ER cases and leaves, and you know the basics of FMLA and ADA. Calm, fair and good judgment. You know when to handle something and when to escalate. You build relationships quickly. Managers call you because you help. Organized. You can manage a lot of open cases without anything falling through. Lives in the Northeast near one of our clinics, and willing to travel to clinics across your regions. PHR or SHRM-CP is a plus. Healthcare, veterinary, hospitality or retail experience is a plus. What you’ll get Competitive salary Health, dental + vision insurance 401K contributions Upward mobility and growth opportunities Flexible paid-time off, parental leave, and company wide holidays Health & Wellness Monthly Stipend Discounted veterinary care for your loved ones Growth opportunities An opportunity to make a real impact on the people around you A collaborative group of people who live our core values and have your back #LI-LC1 At Bond Vet, we’re proud to be vet founded and vet led. We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, not just a job. Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path. With industry-leading NPS scores, our approach resonates. Join us for a rewarding career where we work happy , feel empowered and are obsessed with pets . bondvet.com By submitting an application, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Text HELP for help. Message frequency varies and message and data rates may apply. Find more information in our privacy policy . Employment with Bond Vet is contingent upon the Company's completion of a satisfactory investigation of your background.

Requirements

Must-haves

This role will play an important part in shaping the next chapter of our combined organization and advancing our shared mission to transform veterinary care.
This role will play an important part in shaping the next chapter of our combined organization and advancing our shared mission to transform veterinary care.
Location-based: Northeast (must live near one of our clinics in NY, NJ, PA or MA)
This is a great role for someone with a few years in HR who is ready to own their own book and grow into a full HRBP. You'll need to live near one of our clinics and be in them regularly.
What you’ll do
Partner with your regions. Be the go-to HR person for regional and practice leaders in a few smaller regions.
Handle employee relations. Investigations, documentation, performance plans and terminations, with support on the more complex cases.
Manage leaves. Own leaves of absence end to end, including FMLA, state leave and ADA accommodations, working with People Ops and Payroll.
Coach managers. Help practice managers give feedback, have hard conversations and manage their teams day to day.
Watch the trends. Keep an eye on turnover, engagement and ER themes in your regions, and bring forward what you see with a recommendation.
Support new hires and new managers. Help make sure new team members are set up well in their first 90 days and new managers know what good looks like.
Roll out people programs. Review cycles, policy changes, onboarding and engagement surveys in your regions.
Stay compliant. Make sure practices in your regions follow state and local employment law.
Get into the clinics. Spend real time on site so teams know you and trust you.
How we’ll measure success
ER cases closed well. Cases resolved on time, documented properly and handled consistently.
Leaves handled right. Leaves processed accurately and on time, with no missed compliance steps.
Turnover in your regions. Turnover and early tenure turnover in your regions, trending down.
Manager confidence. Feedback from practice and regional leaders on how much you help.
Clinic time. Regular, planned visits to every clinic in your regions.
3 to 5 years in HR as a generalist or HRBP, ideally in a multi-site business.
You've handled ER cases and leaves, and you know the basics of FMLA and ADA.
Calm, fair and good judgment. You know when to handle something and when to escalate.

Nice-to-haves

PHR or SHRM-CP is a plus. Healthcare, veterinary, hospitality or retail experience is a plus.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Parental Leave

Wellness