Job description

Join our dynamic team at CCMR3, where we specialize in providing exceptional debt recovery solutions while prioritizing empathy and integrity. As a leading firm in the industry, we are committed to upholding the highest standards of ethical conduct while delivering results for our clients. We are currently seeking talented individuals to join our dynamic team and contribute to our mission of changing the face of the Debt Recovery industry through our Rethink, Reimagine, and Recover philosophy. If you are driven, innovative, and thrive in a fast-paced environment, we invite you to explore the opportunities available with us. Job Description The Account Executive is responsible for managing a portfolio of consumer and commercial accounts within the legal collection and recovery channel, including post-suit and post-judgment inventory. This role requires experienced legal collection professionals who can effectively analyze account status, develop recovery and collections strategies, negotiate settlements and payment arrangements, and navigate complex legal situations while maintaining strict compliance with all applicable federal, state, and company regulations. The ideal candidate possesses a strong background in legal collections, creditors' rights, or judgment recovery, exceptional negotiation skills, and a proven ability to drive results through professional borrower engagement, strategic account management, and collaboration with legal support teams and attorneys. What You'll Do Manage a portfolio of consumer and commercial accounts throughout various stages of the legal lifecycle. Conduct outbound and inbound communications with borrowers regarding account resolution opportunities. Negotiate settlements, payment arrangements, stipulations, and other recovery solutions. Analyze account documentation, payment history, legal status, and consumer financial conditions to determine optimal collection strategies. Work collaboratively with attorneys, legal support teams, operations leadership, and compliance personnel to advance recovery efforts. Identify accounts appropriate for legal escalation, judgment enforcement, probate review, bankruptcy review, or other specialized recovery channels. Utilize skip-tracing tools, investigative resources, and account research to locate consumers and assets. Accurately document all account activity and maintain detailed records within company systems. Effectively overcome objections and resolve complex account situations while maintaining professionalism and compliance. Meet or exceed established performance metrics related to recovery dollars, liquidation rates, productivity, and quality standards. Maintain current knowledge of applicable federal, state, and client-specific regulatory requirements. What You'll Need Minimum of 3 years of legal collections experience. Demonstrated success in production-focused environments. Proven ability to negotiate settlements and payment arrangements. Strong communication, negotiation, and objection-handling skills. Ability to work independently while managing a high-volume portfolio. Strong attention to detail and organizational skills. Proficiency with collection systems and account management platforms. Travel requirement: Within the first 6 months of employment, all employees will travel to attend the BHG All Oars Experience. Following this event, ongoing travel is minimal—approximately 5% annually—for team on-sites, meetings, and cross-functional collaboration. In joining our team at CCMR3, you'll have the chance to make a real difference in people's lives while advancing your career in a supportive and rewarding environment. We are second to none with competitive compensation packages, comprehensive and continuous education, and opportunities for professional growth. If you're ready to join a company that values integrity, teamwork, and results-driven performance, apply today and embark on a fulfilling journey with us as we work together to help individuals navigate their financial challenges. •Medical/Rx/Dental/Vision coverage for employees and their eligible family members •Competitive PTO and vacation policies •1 Friday off each month for Wellness Weekends •Company 401(k) plan with employer contributions after one year •Company-sponsored training and certification opportunities •Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses •Ongoing volunteer opportunities to give back to the community through our BHG Cares program If you’re ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today! CCMR3 is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. CCMR3 is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Requirements

Must-haves

Manage a portfolio of consumer and commercial accounts throughout various stages of the legal lifecycle.
Conduct outbound and inbound communications with borrowers regarding account resolution opportunities.
Negotiate settlements, payment arrangements, stipulations, and other recovery solutions.
Analyze account documentation, payment history, legal status, and consumer financial conditions to determine optimal collection strategies.
Work collaboratively with attorneys, legal support teams, operations leadership, and compliance personnel to advance recovery efforts.
Identify accounts appropriate for legal escalation, judgment enforcement, probate review, bankruptcy review, or other specialized recovery channels.
Utilize skip-tracing tools, investigative resources, and account research to locate consumers and assets.
Accurately document all account activity and maintain detailed records within company systems.
Effectively overcome objections and resolve complex account situations while maintaining professionalism and compliance.
Meet or exceed established performance metrics related to recovery dollars, liquidation rates, productivity, and quality standards.
Maintain current knowledge of applicable federal, state, and client-specific regulatory requirements.
What You'll Need
Minimum of 3 years of legal collections experience.
Demonstrated success in production-focused environments.
Proven ability to negotiate settlements and payment arrangements.
Strong communication, negotiation, and objection-handling skills.
Ability to work independently while managing a high-volume portfolio.
Strong attention to detail and organizational skills.
Proficiency with collection systems and account management platforms.
Competitive PTO and vacation policies
1 Friday off each month for Wellness Weekends
Company-sponsored training and certification opportunities
Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses
Ongoing volunteer opportunities to give back to the community through our BHG Cares program

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: lever
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Pto

Wellness