Job description

Duration: 12 months Job Description: • Responsible for installing, configuring, and maintaining computing infrastructure, operating systems, and/or middleware products on all computer platforms, including mainframes, workstations, servers, and web servers, in support of 24x7 business processes. • Evaluates, implements, and modifies operating system software parameters and/or product solutions for optimal performance. • Identifies integration and other interface requirements for all supported products and platforms. • Ensures cybersecurity measures, automation, and operational efficiency. • Works with Active Directory, Clienture AD, VMware, AWS, DevOps, networking, and cloud-based infrastructure solutions. • Ensures compliance with cybersecurity policies and industry regulations. Responsibilities: • Implements and maintains Active Directory, Clienture AD, VMware, and enterprise authentication services. • Develops automation scripts using PowerShell, Python, or Bash for system administration. • Manages IT security protocols, ensures compliance, and optimizes IT operations for performance and reliability. • Work closely with application support teams, infrastructure teams, database administrators, business users, vendors, and site leadership to maintain system availability, resolve incidents, support planned activities, and improve operational reliability. • Provide daily operational and technical support for NAMS and Asset Suite 9. • Troubleshoot application, infrastructure, database connectivity, interface, printing, and user-access issues. • Respond to incidents, service requests, and application alerts in accordance with established service-level expectations. • Support system startups, shutdowns, failovers, switchovers, disaster recovery exercises, and planned maintenance activities. • Assist with Asset Suite 9 and NAMS environment validation following upgrades, patching, server maintenance, database work, or datacenter activities. • Coordinate issue resolution across application, infrastructure, database, cybersecurity, networking, and vendor support teams. • Perform application health checks and identify potential availability or performance concerns. • Support batch processing, interfaces, scheduled jobs, integrations, and data-transfer activities. • Assist with user provisioning, access reviews, role assignments, and security-related support activities. • Develop and maintain operational procedures, troubleshooting guides, support documentation, and knowledge articles. • Participate in root-cause analysis and corrective-action activities for recurring or high-impact issues. • Identify opportunities to automate manual processes using tools such as Ansible, PowerShell, or other approved automation platforms. • Support testing and implementation of application enhancements, patches, configuration changes, and infrastructure upgrades. • Maintain accurate records of incidents, changes, testing results, system configurations, and completed activities. • Provide onsite support for other assigned technology, infrastructure, and operational tasks. • Participate in an on-call or after-hours support rotation when required. • Follow all applicable cybersecurity, change-management, regulatory, safety, and site-access requirements. Experience: • 6-10 years of experience managing IT infrastructure, enterprise IT systems, and cloud-based solutions. Skillsets: • Experience with cloud technologies (AWS, Clienture), virtualization, and DevOps methodologies preferred. Education: • Bachelor's degree in Computer Science, Information Technology, or a related field required. US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring. #LI-AS140

Requirements

Must-haves

Duration: 12 months
Evaluates, implements, and modifies operating system software parameters and/or product solutions for optimal performance.
Identifies integration and other interface requirements for all supported products and platforms.
Ensures cybersecurity measures, automation, and operational efficiency.
Works with Active Directory, Clienture AD, VMware, AWS, DevOps, networking, and cloud-based infrastructure solutions.
Ensures compliance with cybersecurity policies and industry regulations.
Implements and maintains Active Directory, Clienture AD, VMware, and enterprise authentication services.
Develops automation scripts using PowerShell, Python, or Bash for system administration.
Manages IT security protocols, ensures compliance, and optimizes IT operations for performance and reliability.
Provide daily operational and technical support for NAMS and Asset Suite 9.
Troubleshoot application, infrastructure, database connectivity, interface, printing, and user-access issues.
Respond to incidents, service requests, and application alerts in accordance with established service-level expectations.
Support system startups, shutdowns, failovers, switchovers, disaster recovery exercises, and planned maintenance activities.
Assist with Asset Suite 9 and NAMS environment validation following upgrades, patching, server maintenance, database work, or datacenter activities.
Coordinate issue resolution across application, infrastructure, database, cybersecurity, networking, and vendor support teams.
Perform application health checks and identify potential availability or performance concerns.
Support batch processing, interfaces, scheduled jobs, integrations, and data-transfer activities.
Assist with user provisioning, access reviews, role assignments, and security-related support activities.
Develop and maintain operational procedures, troubleshooting guides, support documentation, and knowledge articles.
Participate in root-cause analysis and corrective-action activities for recurring or high-impact issues.
Identify opportunities to automate manual processes using tools such as Ansible, PowerShell, or other approved automation platforms.
Support testing and implementation of application enhancements, patches, configuration changes, and infrastructure upgrades.
Maintain accurate records of incidents, changes, testing results, system configurations, and completed activities.

Nice-to-haves

Experience with cloud technologies (AWS, Clienture), virtualization, and DevOps methodologies preferred.

Application prep

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Keywords to mirror

awspythonai

Platform: jobdiva
Effort: medium

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