Job description

We are seeking an experienced, hands-on Senior HR Generalist II to join our Regional HR team, supporting employees and managers across the U.S., Canada, and Brazil. This senior-level role is ideal for an HR professional who enjoys building trusted relationships with employees, managers, and technical leaders while providing practical, thoughtful guidance in a dynamic, technology-driven environment. The position provides day-to-day support across employee relations, policies, leaves and accommodations, HR programs, organizational changes, compliance, and the employee lifecycle. You’ll partner closely with HR Business Partners (HRBPs) and HR Centers of Excellence (COEs) to deliver consistent HR programs and solutions while bringing regional context and employee needs into execution. Success in this role requires sound judgment, strong interpersonal skills, and the ability to navigate sensitive employee matters while balancing hands-on HR responsibilities. Based in our Austin, TX office , this position follows a hybrid work schedule, with an expectation of regular onsite presence based on business and team needs. Experience supporting Canada or Brazil is welcome but not required. Key Responsibilities Employee & Manager Support • Serve as the first point of contact for day-to-day HR questions, concerns, and escalations across the Americas region (U.S., Canada, and Brazil). • Independently manage employee relations matters and investigations for the region, including employee concerns, performance and conduct issues, and manager coaching, escalating to HR leadership, Legal, or other partners as appropriate. • Guide employees and managers through policies, leaves, accommodations, and other workplace matters in partnership with the appropriate COE teams. Regional HR Programs & Change • Partner on the delivery of HR programs across the Americas, including performance and compensation cycles, benefits open enrollment, and engagement initiatives, providing regional coordination, communications, and guidance to employees and managers. • Support organizational changes and employee transitions, partnering with leaders and HR colleagues on planning, documentation, communications, coordination, and implementation. HR Partnership & Regional Insights • Serve as a regional voice to HRBPs and COEs, sharing employee and manager feedback and identifying where regional nuance may affect how programs are delivered. • Partner with Talent Acquisition on recruiting activities, including interview processes and candidate experience. • Partner with Total Rewards on compensation, leveling, benefits, and related employee questions. • Partner with HR Operations/HRIS to maintain accurate employee data, organizational structures, and reporting. • Partner with People Development/L&D on manager development and regional training delivery. People Insights & Engagement • Provide regional people insights and data to support workforce planning, attrition analysis, and organizational discussions. • Track and report relevant regional people metrics and trends, including attrition and engagement, to HR leadership. Culture & Site Engagement • Partner with local leaders to support site engagement, recognition, and employee experience initiatives in Denver and Austin, and across the broader Americas region as appropriate. Compliance & Audit Support • Help maintain compliance with regional HR requirements, including statutory leave requirements, mandatory training, and employment-related policy updates, escalating changes or risks as appropriate. • Support compliance filings and statutory reporting as required across the Americas, including I-9/E-Verify requirements in the U.S. and applicable requirements in Canada and Brazil. • Support ISO audit reviews and related requests. • Maintain employee records in line with applicable data privacy and recordkeeping requirements across the Americas. Basic Qualifications • 5+ years of progressive HR experience, including hands-on generalist support for employees and managers in the U.S.; experience supporting Canada and/or Brazil is a plus. • Demonstrated experience independently handling employee relations matters and providing practical guidance to managers on employee performance, conduct, and workplace concerns. • Working knowledge of an HRIS platform (UKG, Workday, SuccessFactors, or equivalent), with the ability to enter and update data and run reports independently. • Working knowledge of U.S. employment practices and requirements, including leaves and accommodations, work authorization, and data privacy; familiarity with Canada and/or Brazil is a plus. • Strong attention to detail and the ability to handle sensitive HR matters accurately and consistently. • Sound judgment and discretion when handling confidential employee information. • Organized and self-directed, with the ability to manage multiple concurrent employee matters, transactions, and priorities. • Strong interpersonal and communication skills, with the ability to build trust and communicate effectively with employees and managers at all levels. Preferred Qualifications • Experience in SaaS, aerospace, or global, multi-entity organizations. • Experience supporting technical teams, ideally within a SaaS, software, or technology-driven organization. • Familiarity with employment compliance and data privacy requirements across the Americas. • Experience supporting compensation, benefits, and payroll-related processes. • Bachelor’s degree in Human Resources, Business, or a related field, or equivalent practical experience; HR certification (e.g., SHRM-CP or PHR) is a plus. About Jeppesen ForeFlight Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen's 90-year legacy of accurate aeronautical data with ForeFlight's expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making. Why You Should Join At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide our team and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following: • Medical, dental, vision insurance with Employer paid health premiums • Open PTO Policy • 401(k) with up to 10% company matching and immediate vesting • 12 Weeks Paid Parent Leave • Flight Training Rewards Pay is based upon candidate experience and qualifications, as well market and business considerations: Summary Pay Range: $122,000-$150,000 Jeppesen ForeFlight – EOE including Disability/Vets | Pay Transparency | E-Verify Participant

Requirements

Must-haves

We are seeking an experienced, hands-on Senior HR Generalist II to join our Regional HR team, supporting employees and managers across the U.S., Canada, and Brazil.
Employee & Manager Support
Serve as the first point of contact for day-to-day HR questions, concerns, and escalations across the Americas region (U.S., Canada, and Brazil).
Guide employees and managers through policies, leaves, accommodations, and other workplace matters in partnership with the appropriate COE teams.
Regional HR Programs & Change
Support organizational changes and employee transitions, partnering with leaders and HR colleagues on planning, documentation, communications, coordination, and implementation.
HR Partnership & Regional Insights
Serve as a regional voice to HRBPs and COEs, sharing employee and manager feedback and identifying where regional nuance may affect how programs are delivered.
Partner with Talent Acquisition on recruiting activities, including interview processes and candidate experience.
Partner with Total Rewards on compensation, leveling, benefits, and related employee questions.
Partner with HR Operations/HRIS to maintain accurate employee data, organizational structures, and reporting.
Partner with People Development/L&D on manager development and regional training delivery.
People Insights & Engagement
Provide regional people insights and data to support workforce planning, attrition analysis, and organizational discussions.
Track and report relevant regional people metrics and trends, including attrition and engagement, to HR leadership.
Culture & Site Engagement
Partner with local leaders to support site engagement, recognition, and employee experience initiatives in Denver and Austin, and across the broader Americas region as appropriate.

Nice-to-haves

5+ years of progressive HR experience, including hands-on generalist support for employees and managers in the U.S.; experience supporting Canada and/or Brazil is a plus.
Working knowledge of U.S. employment practices and requirements, including leaves and accommodations, work authorization, and data privacy; familiarity with Canada and/or Brazil is a plus.
Experience in SaaS, aerospace, or global, multi-entity organizations.
Experience supporting technical teams, ideally within a SaaS, software, or technology-driven organization.
Familiarity with employment compliance and data privacy requirements across the Americas.
Experience supporting compensation, benefits, and payroll-related processes.
Bachelor’s degree in Human Resources, Business, or a related field, or equivalent practical experience; HR certification (e.g., SHRM-CP or PHR) is a plus.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: ukg
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Pto