Job description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Director, Rebate Product Program Are you a strategic product leader with deep experience in rebate operations, PBM, or healthcare? Are you ready to lead rebate product strategy and deliver measurable improvements in growth, client value, and operational performance? The Director, Rebate Product Program is responsible for defining and advancing rebate product strategy, driving business growth, and improving operational performance across the rebate product lifecycle. This role leads product development from concept through launch and optimization, ensuring solutions align with market opportunities, client needs, compliance expectations, operational readiness, and measurable business outcomes. Responsibilities • Develop and maintain a strategic rebate product roadmap with defined timelines, investment considerations, return on investment analysis, and measurable business outcomes. • Lead end-to-end product development from concept through launch, including planning, prioritization, requirements definition, stakeholder alignment, implementation readiness, and post-launch optimization. • Conduct market, client, regulatory, and competitive research to identify product opportunities, operational improvement areas, and risks that may impact rebate strategy or execution. • Ensure rebate products support revenue growth, client retention, operational efficiency, strategic differentiation, and compliance with applicable business and regulatory expectations. • Partner with technology, finance, legal, compliance, account management, sales, and rebate operations teams to deliver standardized, scalable, and well-governed product execution. • Establish governance routines, documentation standards, decision frameworks, and performance measures to support accountability, transparency, and continuous improvement. • Represent rebate product strategy with senior leaders by clearly communicating priorities, tradeoffs, risks, and recommendations. Requirements • 8–10 years of progressive experience in rebate operations, product management, healthcare, pharmacy benefit management, or a related business operations environment. • Demonstrated experience leading product strategy, product lifecycle management, roadmap development, requirements definition, and business case creation. • Strong understanding of rebate administration, financial modeling, contract operations, client implementation, compliance considerations, and operational controls. • Proven ability to translate market trends, client needs, regulatory requirements, and operational performance data into actionable product requirements and execution plans. • Experience influencing senior stakeholders, facilitating decision-making, managing competing priorities, and communicating complex rebate concepts to executives. • Strong analytical, problem-solving, documentation, governance, communication, and program management skills. • Bachelor’s degree in business, accounting, healthcare administration, finance, operations, or a related field preferred; equivalent relevant experience may be considered. Preferred Qualifications • Experience developing rebate product standards, operating models, controls, or scalable processes across multiple clients, markets, or business segments. • Experience in healthcare, Medicaid, pharmacy benefit management, managed care, manufacturer contracting, or related rebate environments. • Advanced ability to synthesize financial, operational, compliance, and client feedback into concise recommendations for senior leadership. • Demonstrated success improving product performance, operational efficiency, client satisfaction, revenue growth, or risk management outcomes. Success in This Role • Deliver a clearly defined rebate product roadmap with prioritized initiatives, measurable outcomes, and leadership alignment. • Improve the speed, consistency, and quality of rebate product execution through standardized processes and governance. • Strengthen cross-functional alignment across business, operations, finance, legal, compliance, and technology. • Demonstrate measurable contributions to business growth, client value, operational efficiency, risk mitigation, and overall product performance. Flexible Working At Conduent, we value individuality and flexibility in how our associates work and deliver their best. In this role, you can expect the following working conditions: • Remote work: Enjoy the flexibility of working from home, optimizing your work-life balance. The role can be remote, but candidates who live within 50 miles of our Florham Park, NJ; Atlanta, GA; or Fort Lauderdale, FL offices would be expected to work a hybrid schedule. Working For You: Perks and rewards designed for you: • Health and Welfare Benefits: Tailored to fit your and your family's needs, effective from day one. • Retirement Savings: Supportive plans to help you secure your financial future. • Employee Discounts: Access a broad array of discounts on merchandise, services, travel, and more. • Career Growth Opportunities: A variety of opportunities to advance your career within a global company. • Paid Training: Earn while you learn with access to award-winning learning platforms. • Paid Time Off: Attractive packages designed to help you enjoy your life outside of work. • Great Work Environment: Join an award-winning culture recognized for diversity and inclusion efforts. Join Us: At Conduent, we are united by a single mission. We know that our success is tied to the success of our associates. We strive to create an environment where you can: • Bring your authentic self to work every day. • Grow and thrive both personally and professionally. • Make a meaningful impact with our clients, in our communities, and for the millions of people we serve. When you join Conduent, you are part of a future-oriented team – shaping both the company's and your own future. With more than 54,000 associates in 24 countries, you'll have opportunities to grow with people who inspire you to be your best. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is ($173,750 - $200,000) Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy .

Requirements

Must-haves

Director, Rebate Product Program
Are you a strategic product leader with deep experience in rebate operations, PBM, or healthcare?
Are you ready to lead rebate product strategy and deliver measurable improvements in growth, client value, and operational performance?
Develop and maintain a strategic rebate product roadmap with defined timelines, investment considerations, return on investment analysis, and measurable business outcomes.
Lead end-to-end product development from concept through launch, including planning, prioritization, requirements definition, stakeholder alignment, implementation readiness, and post-launch optimization.
Conduct market, client, regulatory, and competitive research to identify product opportunities, operational improvement areas, and risks that may impact rebate strategy or execution.
Ensure rebate products support revenue growth, client retention, operational efficiency, strategic differentiation, and compliance with applicable business and regulatory expectations.
Partner with technology, finance, legal, compliance, account management, sales, and rebate operations teams to deliver standardized, scalable, and well-governed product execution.
Establish governance routines, documentation standards, decision frameworks, and performance measures to support accountability, transparency, and continuous improvement.
Represent rebate product strategy with senior leaders by clearly communicating priorities, tradeoffs, risks, and recommendations.
8–10 years of progressive experience in rebate operations, product management, healthcare, pharmacy benefit management, or a related business operations environment.
Demonstrated experience leading product strategy, product lifecycle management, roadmap development, requirements definition, and business case creation.

Nice-to-haves

Bachelor’s degree in business, accounting, healthcare administration, finance, operations, or a related field preferred; equivalent relevant experience may be considered.
Experience developing rebate product standards, operating models, controls, or scalable processes across multiple clients, markets, or business segments.
Experience in healthcare, Medicaid, pharmacy benefit management, managed care, manufacturer contracting, or related rebate environments.
Advanced ability to synthesize financial, operational, compliance, and client feedback into concise recommendations for senior leadership.
Demonstrated success improving product performance, operational efficiency, client satisfaction, revenue growth, or risk management outcomes.
Success in This Role
Deliver a clearly defined rebate product roadmap with prioritized initiatives, measurable outcomes, and leadership alignment.
Improve the speed, consistency, and quality of rebate product execution through standardized processes and governance.
Strengthen cross-functional alignment across business, operations, finance, legal, compliance, and technology.
Demonstrate measurable contributions to business growth, client value, operational efficiency, risk mitigation, and overall product performance.
Flexible Working
At Conduent, we value individuality and flexibility in how our associates work and deliver their best. In this role, you can expect the following working conditions:

Application prep

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Effort: medium

Benefits

Benefits detected in the listing.

Health Insurance

Dental

Vision

Pto

Paid Time Off