Job description

Northramp is seeking a Jr. IT Software Asset Management Consultant to support government hardware lifecycle management and help maintain operational excellence in a federal environment. This role is engaged in the full hardware asset lifecycle, ensures CMDB and inventory accuracy, and assists with equipment shipments and transfers. The ideal candidate is a strong oral and written communicator, team player, and analytical thinker who can collaborate effectively with cross-functional teams and federal stakeholders. KEY RESPONSIBILITIES • Participate in the full hardware asset lifecycle, including receiving, tagging, shipping, recovery, and disposal • Maintain accurate asset records and support both physical and logistical inventory audits • Process request-fulfillment tickets in alignment with SLAs and customer expectations • Participate as a member of an IT Asset Management Team, including government and vendor partners • Update process documentation • Coordinate effectively with multiple vendor partners to ensure alignment and shared understanding • Must be able to lift and move IT equipment up to 50 pounds Requirements • 2–4 years of hardware-focused IT Asset Management experience • Experience working with CMDB and asset management tools such as ServiceNow • Strong attention to detail, data accuracy, and documentation quality • Excellent communication and organizational skills • Ability to obtain and maintain eligibility for access to classified information (including a security investigation and drug screening) • Daily on-site support in Rockville, MD is required Preferred Qualifications • ITIL, IAITAM, or ServiceNow certifications • Experience working within the federal government • Bachelor’s degree Benefits • Competitive Compensation • Employee Bonus Programs • Medical, Dental, and Vision Insurance • 401(k) Retirement Plan • Basic Life, Voluntary Life, and AD&D Insurance • Short-Term and Long-Term Disability Insurance • Paid Time Off • Paid Parental Leave • Training and Professional Development • Remote Work Opportunities • Wellness Resources

Requirements

Must-haves

Participate in the full hardware asset lifecycle, including receiving, tagging, shipping, recovery, and disposal
Maintain accurate asset records and support both physical and logistical inventory audits
Process request-fulfillment tickets in alignment with SLAs and customer expectations
Participate as a member of an IT Asset Management Team, including government and vendor partners
Update process documentation
Coordinate effectively with multiple vendor partners to ensure alignment and shared understanding
Must be able to lift and move IT equipment up to 50 pounds
2–4 years of hardware-focused IT Asset Management experience
Experience working with CMDB and asset management tools such as ServiceNow
Strong attention to detail, data accuracy, and documentation quality
Excellent communication and organizational skills
Ability to obtain and maintain eligibility for access to classified information (including a security investigation and drug screening)
Daily on-site support in Rockville, MD is required

Nice-to-haves

ITIL, IAITAM, or ServiceNow certifications
Experience working within the federal government
Bachelor’s degree

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: workable
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Parental Leave

Wellness

Professional Development