Job description

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Senior Manager, Software Engineering - Developer Platform (DevTools) About Ping Identity: As Senior Manager, Software Engineering for Developer Platform & Experience, you will lead the DevTools engineering team supporting PingOne Multi-Tenant SaaS. DevTools owns the continuous delivery model, application CI/CD pipelines, build systems, and self-service developer tooling that enable 400+ engineers to ship code safely and rapidly. Reporting to a Senior Director of Engineering, you will lead a globally distributed team across North America and India, driving operational rigor, efficiency, and platform modernization. Key Responsibilities: Drive the adoption of AI-enabled capabilities across developer tooling and pipelines to improve system reliability, developer efficiency, and automated failure remediation. Set technical direction and own the continuous delivery model, application CI/CD pipelines, and build systems supporting multitenant SaaS engineering. Contribute technically to the platform: provide architectural oversight, lead design reviews, and guide hands-on technical problem-solving to ensure pipeline scalability, reliability, and security. Treat the developer platform as a product, partnering across engineering to define paved roads, self-service developer tooling, and automated workflows that accelerate developer productivity. Establish a strong operational culture around proactive alerting, system observability, rapid incident response, and disciplined internal RCAs to eliminate recurring platform issues. Lead, mentor, and grow a globally distributed team of senior and staff engineers across North America and Bangalore, maintaining an uncompromising technical bar, high team throughput, and a culture of continuous technical excellence. You have: 5+ years of engineering management experience leading platform, CI/CD, DevTools, or infrastructure engineering teams. 8+ years of hands-on software development experience with Java (Spring Boot), Groovy pipeline-as-code, Python, or shell scripting in enterprise cloud environments. Proven track record implementing AI-assisted engineering workflows or automation to improve platform reliability, failure diagnosis, or pipeline self-healing. Deep technical expertise in modern CI/CD architectures and toolchains: Jenkins (pipeline-as-code), GitHub, Docker, Kubernetes/Helm, and AWS. Proven success running developer platforms as a product supporting 100+ engineers, defining clear SLAs/SLOs, and driving adoption of paved-road tooling. Strong track record operating at a Principal-level technical bar, conducting rigorous architecture reviews and collaborating effectively with Staff/Principal engineers and senior leadership. Bachelor's Degree in Computer Science or equivalent practical experience. Salary Range $ 157,248.00 - $ 224,640.00 In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Ping Identity is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Requirements

Must-haves

Drive the adoption of AI-enabled capabilities across developer tooling and pipelines to improve system reliability, developer efficiency, and automated failure remediation.
Set technical direction and own the continuous delivery model, application CI/CD pipelines, and build systems supporting multitenant SaaS engineering.
Contribute technically to the platform: provide architectural oversight, lead design reviews, and guide hands-on technical problem-solving to ensure pipeline scalability, reliability, and security.
Treat the developer platform as a product, partnering across engineering to define paved roads, self-service developer tooling, and automated workflows that accelerate developer productivity.
Establish a strong operational culture around proactive alerting, system observability, rapid incident response, and disciplined internal RCAs to eliminate recurring platform issues.
5+ years of engineering management experience leading platform, CI/CD, DevTools, or infrastructure engineering teams.
8+ years of hands-on software development experience with Java (Spring Boot), Groovy pipeline-as-code, Python, or shell scripting in enterprise cloud environments.
Proven track record implementing AI-assisted engineering workflows or automation to improve platform reliability, failure diagnosis, or pipeline self-healing.
Deep technical expertise in modern CI/CD architectures and toolchains: Jenkins (pipeline-as-code), GitHub, Docker, Kubernetes/Helm, and AWS.
Proven success running developer platforms as a product supporting 100+ engineers, defining clear SLAs/SLOs, and driving adoption of paved-road tooling.
Strong track record operating at a Principal-level technical bar, conducting rigorous architecture reviews and collaborating effectively with Staff/Principal engineers and senior leadership.
Bachelor's Degree in Computer Science or equivalent practical experience.
Here are just a few of the things that make Ping special:
A company culture that empowers you to do your best work.
Employee Resource Groups that create a sense of belonging for everyone.
Regular company and team bonding events.
Competitive benefits and perks.
Global volunteering and community initiatives

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

ci/cdaijavapythondockerkubernetesaws

Platform: greenhouse
Effort: quick

Benefits

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Pto

Parental Leave