Job description

About the role We are hiring a Senior Director of Product to help shape and lead some of Chime’s most important opportunities for our members and our business. You’ll lead a product organization of approximately 10-15 people, setting the vision and strategy across a broad, high-impact area while developing the leaders and teams responsible for bringing that strategy to life. You’ll identify opportunities that can meaningfully expand Chime’s reach and impact, make consequential choices about where we invest, and turn those opportunities into products and experiences members love. This is a highly strategic leadership role for someone who can move fluidly between setting a multi-year vision, leading a scaled organization, and partnering with senior leaders across Chime to define what comes next. In this role, you can expect to Set a compelling product vision and strategy for a significant area of Chime, connecting member needs, market opportunities, and company priorities into a clear path forward. Lead a product organization of approximately 10-15 people, creating the structure, leadership, and operating environment for teams to do their best work. Identify and develop new opportunities to expand Chime’s impact, using deep member understanding, data, experimentation, and market insight to determine where we should place our biggest bets. Own a broad portfolio of product initiatives and make thoughtful investment and prioritization decisions across near-term opportunities and longer-term strategic bets. Lead through experienced product leaders, developing senior talent, strengthening the leadership bench, and creating clarity and accountability across multiple teams. Partner with senior leaders across Engineering, Design, Data, Marketing, Operations, and other functions to turn strategy into measurable member and business outcomes. Serve as a senior product voice across Chime, influencing company-level decisions and helping shape how our products and product organization evolve as the business grows. To thrive in this role, you have Led a scaled product organization comparable to a 15–20 person team, including experience leading and developing experienced product leaders. Owned a broad product portfolio or business area where you were accountable for strategy, investment, prioritization, and outcomes across multiple teams. A track record of building and scaling products that delivered meaningful customer and business impact in a consumer technology environment. Experience identifying significant new opportunities and translating customer, behavioral, and market insights into successful product strategies. Built strong product teams and leadership benches, creating organizations that can move quickly and operate with significant autonomy while staying aligned around a common strategy. Experience making consequential decisions in complex, ambiguous environments using a combination of data, experimentation, customer insight, and judgment. Experience operating in consumer technology, financial services, marketplaces, subscription businesses, or another scaled digital product environment where trust, engagement, and customer experience matter deeply. #LI-TP1 #LI-Onsite Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $309,000 — $383,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

Requirements

Must-haves

In this role, you can expect to
Set a compelling product vision and strategy for a significant area of Chime, connecting member needs, market opportunities, and company priorities into a clear path forward.
Lead a product organization of approximately 10-15 people, creating the structure, leadership, and operating environment for teams to do their best work.
Identify and develop new opportunities to expand Chime’s impact, using deep member understanding, data, experimentation, and market insight to determine where we should place our biggest bets.
Own a broad portfolio of product initiatives and make thoughtful investment and prioritization decisions across near-term opportunities and longer-term strategic bets.
Lead through experienced product leaders, developing senior talent, strengthening the leadership bench, and creating clarity and accountability across multiple teams.
Partner with senior leaders across Engineering, Design, Data, Marketing, Operations, and other functions to turn strategy into measurable member and business outcomes.
Serve as a senior product voice across Chime, influencing company-level decisions and helping shape how our products and product organization evolve as the business grows.
To thrive in this role, you have
Led a scaled product organization comparable to a 15–20 person team, including experience leading and developing experienced product leaders.
Owned a broad product portfolio or business area where you were accountable for strategy, investment, prioritization, and outcomes across multiple teams.
A track record of building and scaling products that delivered meaningful customer and business impact in a consumer technology environment.
Experience identifying significant new opportunities and translating customer, behavioral, and market insights into successful product strategies.
Built strong product teams and leadership benches, creating organizations that can move quickly and operate with significant autonomy while staying aligned around a common strategy.
Experience making consequential decisions in complex, ambiguous environments using a combination of data, experimentation, customer insight, and judgment.
Experience operating in consumer technology, financial services, marketplaces, subscription businesses, or another scaled digital product environment where trust, engagement, and customer experience matter deeply.
Because if we don't—who will?
Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
Generous vacation policy and company-wide paid days off
1% of your time off to support local community organizations of your choice
Access to family planning reimbursement
A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

Nice-to-haves

None flagged.

Application prep

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Benefits

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Parental Leave

Wellness