Job description

At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Senior Product Designer to shape the next generation of member experiences at the intersection of human performance and emerging technologies. You will lead the end-to-end design of AI-powered experiences, translating complex data and intelligent systems into intuitive, trustworthy, and actionable products. You’ll use strong product judgment to identify where AI can meaningfully improve the member experience and where it can’t, while partnering closely with Product, Engineering, Data Science, and Research to define how intelligent experiences behave, not just how they look. RESPONSIBILITIES: - Lead complex and ambiguous product problems end-to-end, from identifying and framing opportunities through interaction design, prototyping, validation, and launch. - Design intuitive AI-powered experiences that thoughtfully account for uncertainty, system feedback, user control, failure and recovery, member trust, accessibility, and privacy. - Translate complex data, AI-driven insights, and intelligent system behaviors into clear, approachable, and actionable member experiences, applying strong product judgment to determine when AI is and isn’t the right solution. - Conduct user research, usability testing, and rapid experimentation to uncover member needs, test assumptions, and inform design decisions. - Create and prototype information architectures, workflows, interaction patterns, and system behaviors at varying levels of fidelity, using Figma and AI-assisted tools to explore concepts and technical possibilities. - Partner closely with Product, Engineering, Data Science, Research, and other cross-functional partners to make thoughtful tradeoffs, define measures of success, and deliver high-quality production experiences. QUALIFICATIONS: - 5+ years of product design experience, with a strong portfolio demonstrating end-to-end ownership of shipped consumer-facing digital products. - Deep expertise in UX and interaction design, particularly for mobile experiences, with the ability to turn ambiguous and complex problems into intuitive products. - Exceptional visual and interaction design craft, with strong attention to detail and demonstrated consideration of experiences beyond the happy path. - Strong product judgment and demonstrated ability to identify opportunities, prioritize effectively, make thoughtful tradeoffs, and independently drive consequential product and design decisions. - Experience designing AI-powered, personalized, intelligent, or similarly complex data-driven experiences, with an understanding of considerations such as uncertainty, trust, user agency, feedback, and failure. - High proficiency in Figma and experience collaborating closely with Product, Engineering, Data Science, Research, and other cross-functional partners to deliver meaningful product outcomes. - Excellent communication and storytelling skills, with the ability to clearly articulate user problems, design rationale, tradeoffs, and decisions to a range of stakeholders. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify e-verify.gov to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $155,000-$215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements. Learn more about WHOOP whoop.com.

Requirements

Must-haves

At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
Lead complex and ambiguous product problems end-to-end, from identifying and framing opportunities through interaction design, prototyping, validation, and launch.
Design intuitive AI-powered experiences that thoughtfully account for uncertainty, system feedback, user control, failure and recovery, member trust, accessibility, and privacy.
Conduct user research, usability testing, and rapid experimentation to uncover member needs, test assumptions, and inform design decisions.
Create and prototype information architectures, workflows, interaction patterns, and system behaviors at varying levels of fidelity, using Figma and AI-assisted tools to explore concepts and technical possibilities.
Partner closely with Product, Engineering, Data Science, Research, and other cross-functional partners to make thoughtful tradeoffs, define measures of success, and deliver high-quality production experiences.
5+ years of product design experience, with a strong portfolio demonstrating end-to-end ownership of shipped consumer-facing digital products.
Deep expertise in UX and interaction design, particularly for mobile experiences, with the ability to turn ambiguous and complex problems into intuitive products.
Exceptional visual and interaction design craft, with strong attention to detail and demonstrated consideration of experiences beyond the happy path.
Strong product judgment and demonstrated ability to identify opportunities, prioritize effectively, make thoughtful tradeoffs, and independently drive consequential product and design decisions.
Experience designing AI-powered, personalized, intelligent, or similarly complex data-driven experiences, with an understanding of considerations such as uncertainty, trust, user agency, feedback, and failure.
High proficiency in Figma and experience collaborating closely with Product, Engineering, Data Science, Research, and other cross-functional partners to deliver meaningful product outcomes.
Excellent communication and storytelling skills, with the ability to clearly articulate user problems, design rationale, tradeoffs, and decisions to a range of stakeholders.
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aiaccessibilityfigma

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