TFL, a leading live entertainment and technology company, has a fantastic opportunity for an experienced Director of Partnerships to join our team.
About TFL
At TFL, we are passionate about creating Memories For Life® for sports fans, music lovers and event goers across the country. We work directly with sports properties, professional teams, college athletic departments, venues, fans, and partners to improve the event going experience and drive event attendance. Our unique distribution model creates quick and convenient access for event goers across the country and ensures that teams and rights holders maximize fan access and event revenue.
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work environment to multiple staff perks, TFL is a great place to work.
With our headquarters located in the greater Kansas City-area, TFL is proud to celebrate over 20 years of providing high-rated service to the local community. Recently named to the KC Business Journal’s Top 150 Private Companies List, we have achieved tremendous growth post-pandemic. Fueled by recent acquisitions, we have expanded our retail customer base in strategic markets, and now have offices in Tuscaloosa, Alabama and Omaha, Nebraska.
Responsibilities & Job Duties (include, but are not limited to)
Work strategically and build strong relationships with TFL partners in the competitive ticketing environment
Retain and develop new business for TFL through prospecting new leads, generating referrals, and face to face appointments.
Work with internal data & analytics and pricing teams to build pricing and distribution plans with partners to align primary and secondary market
Meet and exceed sales and retention goals
Assist in developing and executing customized service and touch point programs for all TFL partners and/or customers
Deliver first-class customer service to all clients of TFL
Work hand in hand with other TFL internal departments to ensure all tickets are properly listed, sold, and fulfilled
Perform other duties as assigned by the Chief Revenue Officer
Qualifications
Bachelor’s degree in a related field preferred
Must have a passion for sports
Retail, travel, event or sports experience considered a strong plus
Excellent communication skills, including verbal & written
Self-motivation, attention to detail, and strong organizational skills required
Must be able to work independently and as part of a team in a group setting
Strong ability to multi-task
Must be available to work under pressure in a fast-paced environment
Preferred Experience
Two years or more of sales management and staff training
Strong understanding of pro sports, college athletics, and/or music industry
Two years of ticket sales experience
Experience utilizing ticketing systems and CRM platforms
Company Benefits
Competitive salary
Discretionary performance bonuses
401(k) with company match
Unlimited vacation
Medical/Dental/Vision insurance
Long-term and short-term disability
Life insurance
Paid parental leave
Company Perks
$1,000 annual employee ticket credit
Employee referral program
Casual dress code
Company outings to local live events, including Suite tickets to Kansas City’s premier events
Company kitchen serving complimentary breakfast, lunch, snacks and drinks
Please note: We are not seeking assistance from third-party agencies or recruiters at this time. Direct applicants only, thank you!