Job description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Visa is continuously evolving its cross-border proposition to keep pace with changing client needs, emerging payment experiences, merchant acceptance models, and competitive dynamics across regions. Global FX & Cross-Border Solutions leads strategic initiatives focused on strengthening Visa’s cross-border capabilities, expanding client value, and identifying new growth opportunities across the broader payments ecosystem. The Senior Product Manager will help manage projects related to Visa’s cross-border growth strategy. Specific projects will vary in sponsor, business or strategic focus, depth, and stakeholder served, ranging from broad coordination efforts across multiple regions and functional areas to focused special assignments for senior management that are of particular strategic importance to Visa. The role sits at the intersection of strategy, solutioning, and product management. It will help define Visa’s cross-border growth agenda by sizing opportunities, assessing client and market needs, evaluating competitive dynamics, and shaping strategic recommendations. It will also translate selected priorities into product roadmaps, requirements, and scalable delivery plans, while working with technology and subject matter experts to solve complex technical and operational challenges and move high-priority opportunities from concept to execution and measurable market impact. The position requires strong analytical and critical thinking skills, sound business judgment, and the ability to solve complex problems, make clear recommendations, and influence decisions that support Visa’s corporate priorities. The Senior Product Manager will report to the Lead, Cross-Border Growth Solutions, Global FX & Cross-Border Solutions. Essential Functions: Help define cross-border growth strategy, opportunity priorities, and client value propositions by connecting market needs, competitive dynamics, business objectives, and Visa’s broader product capabilities Structure strategic analyses, market sizing, financial assessments, and qualitative research to build the fact base for opportunity prioritization, business cases, investment decisions, and executive recommendations Build and maintain market, client, and competitive analysis across cross-border payments, FX, merchant acceptance, settlement, and emerging payment experiences to inform strategic choices, positioning, and product investment decisions Translate selected strategic priorities into product roadmaps, requirements, user stories, acceptance criteria, business requirements documents (BRDs), concept documents, and delivery plans that enable cross-functional teams to execute Partner with technology and subject matter experts to solve complex technical and operational challenges, evaluate trade-offs, and convert ambiguous requirements into practical, scalable implementation paths Shape and prioritize roadmaps and backlogs for selected cross-border growth workstreams, ensuring execution stays aligned to strategic value, client impact, business objectives, delivery capacity, and measurable outcomes Partner with product, technology, design, legal/regulatory, regional, and implementation teams to move solutions from strategy through requirements, delivery, launch readiness, market enablement, and ongoing improvement Drive cross-functional alignment across regions and functions, helping teams make trade-offs, resolve dependencies, and deliver scalable solutions that can be adopted across markets Identify implications of data and analysis, articulate recommendations, and build support for them among business leaders across the organization Track adoption, product performance, client feedback, and delivery outcomes to assess whether strategic initiatives are achieving intended market impact and to inform future roadmap and investment decisions This is a hybrid position. Employees in hybrid roles are expected to work from the office Tuesday through Thursday. Qualifications Basic Qualifications 8 years of relevant work experience with a Bachelor s Degree or at least 6 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 3 years of work experience with a PhD Experience working in the payments industry Preferred Qualifications 10 or more years of work experience and a Bachelor s Degree or 8 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 5 years of experience with a PhD Direct experience in cross-border payments, foreign exchange (FX), merchant acceptance, or related product strategy Experience and knowledge of the payments industry, with sound understanding of payment technology and product development Proven experience as a Product Manager or similar, with a track record of successful launches and experience developing BRDs and other product design documentation Strong systems thinking and lateral, creative problem-solving across the cross-border and FX ecosystem Global or multi-national business experience strongly preferred Strong business sense, with the ability to understand multi-dimensional problems and develop innovative, practical solutions Self-starter attitude, able to work independently in ambiguous environments and build fact-based recommendations for senior management Superior analytical, financial modeling and problem-solving skills, handling multiple work streams and large data sets Openness to learning and adopting AI tools and large language models (LLMs) to accelerate and expand research and analysis beyond traditional methods Proficient in Excel and PowerPoint Excellent communication and interpersonal skills — able to establish credibility with senior executives and present with clarity and influence Experience with agile and lean methodologies, and leading cross-functional teams Openness to an environment of active developmental feedback and coaching from peers and managers Information for US Applicants For roles located in the US, the estimated salary range for this position is $180,600.00 to $ 289,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

Requirements

Must-haves

Help define cross-border growth strategy, opportunity priorities, and client value propositions by connecting market needs, competitive dynamics, business objectives, and Visa’s broader product capabilities
Structure strategic analyses, market sizing, financial assessments, and qualitative research to build the fact base for opportunity prioritization, business cases, investment decisions, and executive recommendations
Partner with technology and subject matter experts to solve complex technical and operational challenges, evaluate trade-offs, and convert ambiguous requirements into practical, scalable implementation paths
Shape and prioritize roadmaps and backlogs for selected cross-border growth workstreams, ensuring execution stays aligned to strategic value, client impact, business objectives, delivery capacity, and measurable outcomes
Partner with product, technology, design, legal/regulatory, regional, and implementation teams to move solutions from strategy through requirements, delivery, launch readiness, market enablement, and ongoing improvement
Drive cross-functional alignment across regions and functions, helping teams make trade-offs, resolve dependencies, and deliver scalable solutions that can be adopted across markets
Identify implications of data and analysis, articulate recommendations, and build support for them among business leaders across the organization
Track adoption, product performance, client feedback, and delivery outcomes to assess whether strategic initiatives are achieving intended market impact and to inform future roadmap and investment decisions
This is a hybrid position. Employees in hybrid roles are expected to work from the office Tuesday through Thursday.
8 years of relevant work experience with a Bachelor s Degree or at least 6 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 3 years of work experience with a PhD
Experience working in the payments industry
10 or more years of work experience and a Bachelor s Degree or 8 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 5 years of experience with a PhD

Nice-to-haves

Direct experience in cross-border payments, foreign exchange (FX), merchant acceptance, or related product strategy
Experience and knowledge of the payments industry, with sound understanding of payment technology and product development
Proven experience as a Product Manager or similar, with a track record of successful launches and experience developing BRDs and other product design documentation
Strong systems thinking and lateral, creative problem-solving across the cross-border and FX ecosystem
Global or multi-national business experience strongly preferred
Strong business sense, with the ability to understand multi-dimensional problems and develop innovative, practical solutions
Self-starter attitude, able to work independently in ambiguous environments and build fact-based recommendations for senior management
Superior analytical, financial modeling and problem-solving skills, handling multiple work streams and large data sets
Openness to learning and adopting AI tools and large language models (LLMs) to accelerate and expand research and analysis beyond traditional methods
Proficient in Excel and PowerPoint
Excellent communication and interpersonal skills — able to establish credibility with senior executives and present with clarity and influence
Experience with agile and lean methodologies, and leading cross-functional teams

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aiagile

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Wellness