Account Manager, Scientific Visualization and Experiential Engagement (RadScience) at Real Chemistry

Job description

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. Real Chemistry is looking for an Account Manager to join our growing Rad Science team! This unique team includes dozens of scientists and artists specifically trained in illustration, animation, interactive media, and immersive experiences - turns complex scientific messages into simple, memorable stories through: Congress experience and scientific visualization. This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Indianapolis, or San Francisco—or remotely within the US, depending on team and business needs. What you’ll do: Primary responsibilities may include but are not limited to: Oversees note taking during meetings/calls (internal and client-facing); sends prompt recaps to all appropriate parties With guidance from supervisor, coordinates the resources needed to service project scopes by developing/owning strategic operational plans i.e., creative briefs, project plans, status spreadsheets, hot sheets, meeting recaps, etc. while balancing client expectations alongside the execution of successful work output Learns, follows, and implements each client’s Standard Operating Procedures (SOPs) into agency's milestone delivery(s), review periods, MLR submissions, etc. Works in close partnership with Project Manager (PM) to ensure the smooth production process of all scopes of work May review timelines created by PM to ensure dates align to client SOP and needs Collaborates with PM to meet client submission deadlines and expectations Client services: May serve as the day-to-day client contact on select projects while building client relationships and debriefing regularly with Senior Account Director (Sr Acct D)/Account Director (Acct D). New business acquisition: May participate in new business opportunities as a support to the Account Director (Acct D) With guidance from the supervisor, writes/populates the proposals/SOWs in response to client inquiries for new business Financials: Drives the creation of billable job codes Assists Sr Acct D/Acct D at monthly revenue recognition meetings with any insights that may inform accruals Pending project ownership, may work with PM to understand project burn against original budget; communicates updates to Sr Acct D/Acct D Professional development & mentorship: Collaborates with supervisor on development of goals and works towards progress Models fulfilling their essential job functions and company SOPs for junior staff Contributes and/or provides feedback to supervisor, leadership, and fellow team members with a solution-oriented focus With guidance from the Supervisor, may collaborate with new staff to help with their onboarding and training Collaboration & teamwork: Effectively collaborates with members across the entire team to succeed Ensures procedures are followed by all team members Contributes and/or provides feedback to Supervisor, leadership, and fellow team members with a solution-oriented focus This position is a perfect fit for you if: Our Company values –  Best Together, Impact-Obsessed, Excellence Expected, Evolve Always  and  Accountability with an “I”  – really speak to you You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data You are highly organized self-starter, able to work independently and under tight deadline What you should have: Problem solver, collaborator, confident, and organized Detail-oriented and can effectively multi-task between various ongoing projects Has a strong work ethic and is eager to learn from an experienced, strategically creative account and project management team Maintains professional manner in a high-pressure, deadline-driven environment Excellent communication skills (written and oral) Adept interpersonal abilities with aptitude to engage well with teams and clients Familiarity with animated media/motion graphics, web/app, and experiential technology (i.e., VR/AR, etc.) is highly desirable Proficient in Microsoft Office (Word, Excel, PowerPoint) Proficient in Adobe Acrobat and Outlook is highly desirable Degree in marketing, communications, art, computer graphics or related discipline, or equivalent experience Degree in biomedical visualization from an AMA accredited graduate program is desirable. Pay Range: $70,000-$80,000 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here . We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com . At Real Chemistry, we believe we're at our best when we're connected. Our Real Hybrid and Regional Teams (Real HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate. Because our workforce spans multiple countries, regions, and client needs, work arrangements may vary by role and location. Some positions offer hybrid or remote flexibility, while others require regular in-office presence. For example, certain teams and regions, including some of our UK operations, have office-based requirements. Your recruiter will discuss the specific expectations for the role you're pursuing during the interview process and keep you informed throughout the hiring journey. For employees located within a one-hour commute of a Real Chemistry office, we require in-person attendance two days per week, either from a Real Chemistry office or when working onsite with clients. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities. While these guidelines reflect our current workplace model, we understand that everyone’s circumstances are unique. If you require additional flexibility, we welcome an open conversation with your recruiter and our HR team to discuss your needs and determine what may be possible. Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know. *Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here .

Requirements

Must-haves

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.
Real Chemistry is looking for an Account Manager to join our growing Rad Science team!
This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Indianapolis, or San Francisco—or remotely within the US, depending on team and business needs.
Primary responsibilities may include but are not limited to:
Oversees note taking during meetings/calls (internal and client-facing); sends prompt recaps to all appropriate parties
Learns, follows, and implements each client’s Standard Operating Procedures (SOPs) into agency's milestone delivery(s), review periods, MLR submissions, etc.
Works in close partnership with Project Manager (PM) to ensure the smooth production process of all scopes of work
May review timelines created by PM to ensure dates align to client SOP and needs
Collaborates with PM to meet client submission deadlines and expectations
May serve as the day-to-day client contact on select projects while building client relationships and debriefing regularly with Senior Account Director (Sr Acct D)/Account Director (Acct D).
May participate in new business opportunities as a support to the Account Director (Acct D)
With guidance from the supervisor, writes/populates the proposals/SOWs in response to client inquiries for new business
Drives the creation of billable job codes
Assists Sr Acct D/Acct D at monthly revenue recognition meetings with any insights that may inform accruals
Pending project ownership, may work with PM to understand project burn against original budget; communicates updates to Sr Acct D/Acct D
Collaborates with supervisor on development of goals and works towards progress
Models fulfilling their essential job functions and company SOPs for junior staff
Contributes and/or provides feedback to supervisor, leadership, and fellow team members with a solution-oriented focus
With guidance from the Supervisor, may collaborate with new staff to help with their onboarding and training
Effectively collaborates with members across the entire team to succeed
Ensures procedures are followed by all team members
Contributes and/or provides feedback to Supervisor, leadership, and fellow team members with a solution-oriented focus
This position is a perfect fit for you if:
Our Company values –  Best Together, Impact-Obsessed, Excellence Expected, Evolve Always  and  Accountability with an “I”  – really speak to you

Nice-to-haves

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Use the role’s language and application details while tailoring your materials.

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Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Paid Time Off

Wellness

Professional Development