Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Business Analyst – Requirements Management supports requirements management activities for implementation and solution delivery projects. This role assists with gathering, analyzing, documenting, organizing, and maintaining business, functional, non-functional, technical, interface, and compliance-related requirements. The Business Analyst works with project leads, stakeholders, and cross-functional teams to help ensure requirements are clear, traceable, aligned with business needs, and maintained throughout the delivery life cycle. This role supports requirements reviews, decision tracking, issue follow-up, and documentation quality while developing practical business analysis skills and solution knowledge. Your role in our mission • Supports requirements management activities, including organizing, documenting, updating, and maintaining requirements throughout the project life cycle. • Assists in eliciting and analyzing business needs, process details, policy considerations, and stakeholder expectations to support clear requirement definition. • Documents business, functional, non-functional, technical, interface, reporting, and compliance requirements using approved project templates, tools, and standards. • Helps define clear, measurable, and testable acceptance criteria that support design, development, testing, and stakeholder review activities. • Maintains requirements traceability from source information through design, configuration, development, testing, and implementation artifacts. • Reviews requirements and related documentation for completeness, consistency, clarity, and alignment with business objectives and project scope. • Supports requirements review sessions, design discussions, demonstrations, and stakeholder walkthroughs by preparing materials, capturing feedback, and tracking follow-up items. • Works with senior business analysts, product owners, project managers, developers, testers, and client stakeholders to clarify questions, document decisions, and resolve open items. • Assists with requirements change management by documenting requested changes, impacts, dependencies, assumptions, and approval status. • Maintains requirements status, action items, decisions, risks, issues, and supporting evidence in an organized and audit-ready manner. • Supports alignment between requirements, process flows, design documentation, test scenarios, training materials, and operational readiness activities. • Identifies potential gaps, conflicts, ambiguities, or downstream impacts and escalates them to senior team members or project leadership for resolution. • Contributes to project documentation quality by applying naming conventions, version control practices, formatting standards, and repository organization guidelines. • Develops business analysis skills through active participation in requirements activities, stakeholder meetings, solution reviews, and team knowledge-sharing sessions. What we're looking for • Bachelor’s degree in business administration, information systems, healthcare administration, or a related field, or equivalent combination of education and experience. • 4+ years of business analysis, requirements management, project delivery, operations, healthcare, Medicaid, or related experience. • Foundational understanding of business analysis practices, requirements documentation, stakeholder communication, process analysis, and solution delivery life cycles. • Ability to write clear, organized, and concise requirements, meeting notes, action items, decisions, and supporting documentation. • Familiarity with requirements traceability, acceptance criteria, change control, issue tracking, testing concepts, and project documentation standards. • Experience with healthcare, Medicaid, CMS, MITA, provider enrollment, claims, pharmacy, managed care, or related business processes preferred. What you should expect in this role • Fully remote opportunity from most US locations • Video cameras must be used during all interviews, as well as during the initial week of orientation • This posting is intended for pipelining. This is a developing position therefore the job description is subject to change. #LI-HC1 The pay range for this position is $55,600 - $79,400 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Requirements

Must-haves

Your role in our mission
Supports requirements management activities, including organizing, documenting, updating, and maintaining requirements throughout the project life cycle.
Assists in eliciting and analyzing business needs, process details, policy considerations, and stakeholder expectations to support clear requirement definition.
Documents business, functional, non-functional, technical, interface, reporting, and compliance requirements using approved project templates, tools, and standards.
Helps define clear, measurable, and testable acceptance criteria that support design, development, testing, and stakeholder review activities.
Maintains requirements traceability from source information through design, configuration, development, testing, and implementation artifacts.
Reviews requirements and related documentation for completeness, consistency, clarity, and alignment with business objectives and project scope.
Supports requirements review sessions, design discussions, demonstrations, and stakeholder walkthroughs by preparing materials, capturing feedback, and tracking follow-up items.
Works with senior business analysts, product owners, project managers, developers, testers, and client stakeholders to clarify questions, document decisions, and resolve open items.
Assists with requirements change management by documenting requested changes, impacts, dependencies, assumptions, and approval status.
Maintains requirements status, action items, decisions, risks, issues, and supporting evidence in an organized and audit-ready manner.
Supports alignment between requirements, process flows, design documentation, test scenarios, training materials, and operational readiness activities.
Identifies potential gaps, conflicts, ambiguities, or downstream impacts and escalates them to senior team members or project leadership for resolution.
Contributes to project documentation quality by applying naming conventions, version control practices, formatting standards, and repository organization guidelines.
Develops business analysis skills through active participation in requirements activities, stakeholder meetings, solution reviews, and team knowledge-sharing sessions.
Bachelor’s degree in business administration, information systems, healthcare administration, or a related field, or equivalent combination of education and experience.
4+ years of business analysis, requirements management, project delivery, operations, healthcare, Medicaid, or related experience.
Foundational understanding of business analysis practices, requirements documentation, stakeholder communication, process analysis, and solution delivery life cycles.
Ability to write clear, organized, and concise requirements, meeting notes, action items, decisions, and supporting documentation.
Familiarity with requirements traceability, acceptance criteria, change control, issue tracking, testing concepts, and project documentation standards.
What you should expect in this role
Fully remote opportunity from most US locations
Video cameras must be used during all interviews, as well as during the initial week of orientation

Nice-to-haves

Experience with healthcare, Medicaid, CMS, MITA, provider enrollment, claims, pharmacy, managed care, or related business processes preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: successfactors
Effort: medium

Benefits

Benefits detected in the listing.

401(K)