HealthDyne is a pharmacy accelerator company, delivering flexible solutions that are designed to bring medications to patients seamlessly at scale. As a technology leader, HealthDyne leverages cutting edge innovation to bring pharmacy solutions to market for our clients. Join a team of visionary leaders with decades of pharmacy experience to help our clients refine, launch, and scale big ideas and fulfill our mission to deliver pharmacy care where access is effortless, care is affordable, and patients come first. We reimagine pharmacy to deliver more than medicine – we deliver better lives.
Our Vision:
Powering better health through pharmacy care driven by tech, trust, and heart.
Our Mission:
Delivering pharmacy care where access is effortless, care is affordable, and patients come first.
Summary
The Product Manager owns, development, documentation, and the full lifecycle of assigned HealthDyne products and service offerings working in partnership with the Sales leadership team. This business-led, hands-on builder turns market needs into differentiated, patient-centered solutions that can be implemented and scaled.
The Product managerl will build practical product infrastructure, roadmaps, and governance while preserving speed to market. The role partners with internal leaders, clients, manufacturers, pharmacies, and external partners to align business plans, product economics, execution, and performance.
Success requires demonstrated business product development and management, end-to-end ownership, and influence across sales, technology, operations, implementation, and client services.
Essential Duties and Responsibilities
• Own the product roadmap for HealthDyne products, aligning strategy with business objectives, market opportunities, and customer needs. Develop data-driven business cases in partnership with Finance and business leaders, supported by clearly defined metrics, measurable performance goals, and financial outcomes. Drive product portfolio performance and accountability by monitoring key operating metrics and ensuring products deliver positive contributions to overall P&L results.
• Create and maintain product documentation, governance, and product catalogs that clearly define offerings, streamline operations, and enable teams to work more independently with less reliance on subject matter experts.
• Maintain the sales playbook for discovery, qualification, and pricing triggers, and the implementation guides. Provide product expertise for sales, account management, and client presentations; ensure commitments reflect approved capabilities.
• Own the product launch process from sales handoff through implementation, ensuring readiness across billing, reporting, communications, integrations, and support. Maintain clear ownership of approvals, milestones, scope, and change management.
• Validate business requirements, dependencies, and product readiness in a regulated environment. Deliver scalable solutions that improve patient access, therapy initiation, adherence, and experience.
• Establish key performance indicators to evaluate post-launch performance and definition of success. Gather market, client, operational, and financial feedback to measure success of product post-launch and evaluate and prioritize enhancements.
• Maintain performance reporting, stakeholder communications, and issue escalation processes throughout the product lifecycle. Capture lessons learned and reuse proven requirements to improve future launches.
Education and Experience
• 5+ years of product management experience, with at least 3+ in healthcare technology, pharmacy, PBM, or life sciences.
• Bachelor’s degree preferred.
• Strong technical background with the ability to break down business needs into technical requirements with technologies such as APIs, data integrations (FHIR, HL7, SFTP), and pharmacy transaction systems (NCPDP standards, RxClaim, ePost, or similar).
• Experience launching products in highly regulated environments with proven ability to navigate compliance requirements.
• Entrepreneurial mindset with a focus on scalability, efficiency, and patient-centric design.
Knowledge, Skills and Abilities
• Strong organization, prioritization, and documentation skills; ability to build practical infrastructure and balance speed, quality, and disciplined governance.
• Understanding of manufacturer programs, including hub services, bridge/patient assistance, foundation and consigned/free goods, and direct-to-patient models. Familiarity with mail, specialty, DTP/DTE, and PBM offerings is valuable for the assigned portfolio.
• Excellent communication skills across business, technical, operational, and client teams. Technical fluency to coordinate APIs, integrations, and reporting dependencies; coding or deep interoperability expertise is not a primary qualification.
• Proficiency in Microsoft Office and relevant business tools; ability to maintain reliable documentation, reporting, and AI productivity tools.
• Strong analytical and problem-solving skills, including market and competitive analysis, product economics, business-case development, and KPI-driven decisions.
Work Environment / Physical Demands
This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with customers/clients. Some travel may be required.