Infrastructure Support Technician
UST· IT Services· Sep 2, 2026 · 2mo ago
Hillsboro
In office
Full-time
$38K–$57K
Job description
Infrastructure Support Technician
Assistant II - Lab Support
Who We Are:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.
You Are:
UST is searching for an Infrastructure Support technician to assist with the physical setup and maintenance of our data centre and lab environments. This is an entry-level, hands-on role focused on the physical tasks that keep our infrastructure running — including racking and stacking equipment, cabling, organizing hardware, and moving materials throughout the facility.
The opportunity:
· Rack and stack servers, switches, and other hardware in data center and lab environments following standard procedures.
· Run, dress, label, and bundle network and power cables in a clean, organized manner.
· Transport equipment using carts, dollies, and other material-handling tools; safely lift and move hardware throughout the facility.
· Sort, stage, and organize hardware components, spare parts, and accessories in storage areas.
· Decommission and de-rack equipment, properly dispose of or return hardware as directed.
· Maintain a clean and safe work environment; follow all physical safety guidelines when handling equipment.
· Assist with receiving, unpacking, and inventorying incoming equipment shipments.
· Support the infrastructure team with general tasks and projects as assigned.
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required .
What you need :
· High school diploma or GED required; no college degree necessary.
· Ability to lift up to 50 lbs and perform physical tasks such as pushing carts, bending, and standing for extended periods.
· Comfortable working in a data center or lab environment with attention to physical safety practices.
· Dependable, punctual, and able to follow instructions accurately.
· Strong attention to detail when labeling, sorting, and organizing equipment.
· Ability to work well as part of a team in a fast-paced environment.
· No prior IT or data center experience required; willingness to learn on the job is essential.
· Basic familiarity with hand tools and hardware is a plus but not required.
Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.
Role Location: Oregon
Compensation Range : $38,000-$57,000
Benefits
Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.
Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.
Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.
What we believe:
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Humility:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity:
Through business, we will better the lives of those less fortunate than ourselves.
Integrity:
We honor our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
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