Job description

Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2026! Belay Technologies is seeking a Mid-Level System Engineer to join our intel team. The Multi-Factor Authentication Management System (MFAMS) is seeking a System engineer to work with a team of developers to support enterprise web applications across multiple fabrics. MFAMS is a Cybersecurity Services web application designed to support Identity, Credential and Access Management (ICAM) tools and services. The position involves documenting the full life cycle design, development and testing software across multiple fabrics. Looking for a candidate with a technical background with experience in troubleshooting and requirements gathering. Must have the ability to document the tool/s and inner workings to include creating standard system engineering and test documentation. Attention to detail is needed to generate and modify numerous internal and customer facing documents to include standard system engineering documents. The candidate should have the ability to work directly with customers to identify and resolve user reported issues either by establishing alternative solutions or generating bug reports. Candidates should have the following qualifications:  • TS/SCI Clearance with polygraph • Ten (10) years of System Engineering experience in programs and contracts of similar scope, type, and complexity • Bachelor's degree in System Engineering, Computer Science, Information Systems Engineering Science, Engineering Management, or a related discipline from and accredited college or university is required • Five (5) years of additional SE experience may be substituted for bachelor's degree for a total of fifteen (15) years Candidates are desired to have the following skills: • Analyze system requirements, the concept of operations, and high-level system architecture to develop requirements specifications • Gather, analyze, and document customer requirements • Triage user issues • Track and respond to user issues/questions • Capable of communicating with stakeholders through both technical and non-technical documentation (e.g. user guides, FAQs, user notifications, support communication) • Create briefings and roadmaps to present to the customer • Familiarity with tools and ticketing systems such as Jira, Confluence, O365, Microsoft Office • Capable of taking high level tasking and executing applicable processes to achieve a successful outcome • Excellent oral and written communication skills • Familiarity with agile projects and processes • Report weekly/monthly/quarterly status in a timely manner • Provide meeting minutes • Coordinate and identify test users for various scenarios • Track and report testing results • Coordinate software deliveries with external organizations Perks and Benefits: • 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program • 10% matching in 401(k) contributions vested on day one • $5,000 annual training/tuition • Student Loan Repayment Program • 100% company-funded HSA • Rich medical coverage (100% coinsurance) • Dental coverage including orthodontia • Up to $420,000 in life insurance, premiums 100% company funded • Amazon Prime, gym reimbursement, monthly lunches, games and prizes • Pet adoption program, generous referral bonus program, fun events, and more! At Belay, we are committed to creating an environment where you can thrive both professionally and personally. We believe in transparency and fairness in compensation. Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks, a flexible work-life balance, and career development. Salary Range: 105,000 to $200,000 Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Requirements

Must-haves

Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2026!
Candidates should have the following qualifications:  • TS/SCI Clearance with polygraph
Ten (10) years of System Engineering experience in programs and contracts of similar scope, type, and complexity
Bachelor's degree in System Engineering, Computer Science, Information Systems Engineering Science, Engineering Management, or a related discipline from and accredited college or university is required
Five (5) years of additional SE experience may be substituted for bachelor's degree for a total of fifteen (15) years
Candidates are desired to have the following skills: • Analyze system requirements, the concept of operations, and high-level system architecture to develop requirements specifications
Gather, analyze, and document customer requirements
Triage user issues
Track and respond to user issues/questions
Capable of communicating with stakeholders through both technical and non-technical documentation (e.g. user guides, FAQs, user notifications, support communication)
Create briefings and roadmaps to present to the customer
Familiarity with tools and ticketing systems such as Jira, Confluence, O365, Microsoft Office
Capable of taking high level tasking and executing applicable processes to achieve a successful outcome
Excellent oral and written communication skills
Familiarity with agile projects and processes
Report weekly/monthly/quarterly status in a timely manner
Provide meeting minutes
Coordinate and identify test users for various scenarios
Track and report testing results
Coordinate software deliveries with external organizations
Perks and Benefits: • 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program
$5,000 annual training/tuition
Student Loan Repayment Program

Nice-to-haves

Pet adoption program, generous referral bonus program, fun events, and more!

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

jiraagile

Platform: jazzhr
Effort: medium

Benefits

Benefits detected in the listing.

Dental

401(K)