Job description

At Zygo, your skills and insights will be integral to our core values of curiosity, collaboration, and persistence. For over 50 years, Zygo Corporation in Middlefield, CT, has been a global leader in designing and manufacturing advanced optical metrology systems, ultra-precise optical components, and complex electro-optical systems and assemblies. Join our team, where your expertise will drive cutting-edge solutions, address complex technical challenges, and uphold the highest standards of precision and safety. As a Product Applications Engineer , based in Middlefield (CT) , you will serve as a key technical expert supporting ZYGO’s optical metrology solutions. In this highly collaborative and customer-facing role, you will work closely with Sales, Product Management, and Engineering teams to support pre- and post-sales activities, develop application solutions, and deliver exceptional customer outcomes. KEY RESPONSIBILITIES: • Serve as a customer-facing technical expert for ZYGO’s metrology instrumentation • Support sales efforts through sample measurements, instrument demonstrations, and technical reporting • Collaborate with Product Management, Engineering, and Innovation teams to drive application strategies, resolve technical issues, and enhance product capabilities • Coordinate and support global rollout of application solutions, including training regional teams • Deliver onsite and remote customer training; support technical events, tradeshows, and conferences • Troubleshoot complex customer applications and provide tailored measurement solutions • Evaluate product performance from a user perspective and provide actionable feedback • Identify and develop new applications and use cases for ZYGO technology • Create and maintain technical documentation including application notes, presentations, and training materials REQUIRED SKILLS AND QUALIFICATIONS: • B.S. in Optics, Physics, Engineering, or related field • 3-5 years relevant experience • Applications or Systems Engineering experience in a B2B equipment environment • Customer-facing technical support experience (pre- and post-sales) • Experience with metrology, precision instrumentation, or optical systems • Strong problem-solving skills in complex or ambiguous environments • Excellent communication skills with the ability to translate complex technical concepts clearly • Programming experience in Python or related languages • Familiarity with CAD and/or optical modeling tools • Willing to travel up to 25% domestically and internationally Bring your passion and commitment to Zygo, where we are curious, collaborative, persistent, and confident, and where safety and quality guide every step of our journey. Grow with us as we solve complex challenges, inspire confidence, and drive excellence in manufacturing. Are you ready to expand the boundaries of possibility, simplify the complex, and embody the values that define our success? We welcome your unique perspective and invite you to join us! We offer competitive compensation, benefits, retirement (401k), and paid time off programs. Compensation and position level will be set based on experience. *Due to the nature of Zygo's programs and products, applicants must have the legal right to work in the US and additionally must be legally authorized to access export-controlled information and source code.

Requirements

Must-haves

Serve as a customer-facing technical expert for ZYGO’s metrology instrumentation
Support sales efforts through sample measurements, instrument demonstrations, and technical reporting
Collaborate with Product Management, Engineering, and Innovation teams to drive application strategies, resolve technical issues, and enhance product capabilities
Coordinate and support global rollout of application solutions, including training regional teams
Deliver onsite and remote customer training; support technical events, tradeshows, and conferences
Troubleshoot complex customer applications and provide tailored measurement solutions
Evaluate product performance from a user perspective and provide actionable feedback
Identify and develop new applications and use cases for ZYGO technology
Create and maintain technical documentation including application notes, presentations, and training materials
B.S. in Optics, Physics, Engineering, or related field
3-5 years relevant experience
Applications or Systems Engineering experience in a B2B equipment environment
Customer-facing technical support experience (pre- and post-sales)
Experience with metrology, precision instrumentation, or optical systems
Strong problem-solving skills in complex or ambiguous environments
Excellent communication skills with the ability to translate complex technical concepts clearly
Programming experience in Python or related languages
Familiarity with CAD and/or optical modeling tools
Willing to travel up to 25% domestically and internationally
Are you ready to expand the boundaries of possibility, simplify the complex, and embody the values that define our success? We welcome your unique perspective and invite you to join us!
Due to the nature of Zygo's programs and products, applicants must have the legal right to work in the US and additionally must be legally authorized to access export-controlled information and source code.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

python

Platform: successfactors
Effort: medium

Benefits

Benefits detected in the listing.

401k

Paid Time Off