Job description

Duration: 8–9 Months Contract Position Overview We are seeking an experienced Business Analyst III / Trust & Safety Analyst to drive data-informed business decisions, develop key performance indicators (KPIs), and build self-service analytical tools that empower non-technical users. The ideal candidate will have Trust & Safety experience, strong analytical and strategic thinking skills, and the ability to navigate ambiguous and evolving business environments. Key Responsibilities • Analyze operational data to identify trends, risks, and opportunities for business improvement. • Develop, define, and own KPIs to measure business performance and operational effectiveness. • Deploy AI-powered analytics tools and self-service solutions for non-technical users. • Translate business requirements into actionable, data-backed recommendations. • Collaborate with cross-functional stakeholders to support strategic planning and decision-making. • Develop data visualizations and communicate complex insights to business leaders and executives. • Apply statistical analysis and problem-solving techniques to address business challenges in Trust & Safety operations. Required Qualifications • Experience in Trust & Safety operations or analytics. • Experience deploying AI analytics tools for non-technical users. • Strong background in business strategy, data analysis, and KPI development. • Proficiency in statistics, data visualization, and insight generation. • Ability to thrive in ambiguous and rapidly changing environments. • Excellent executive communication, stakeholder management, and problem-solving skills. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring. #LI-AS140

Requirements

Must-haves

Duration: 8–9 Months Contract
Position Overview
Analyze operational data to identify trends, risks, and opportunities for business improvement.
Develop, define, and own KPIs to measure business performance and operational effectiveness.
Deploy AI-powered analytics tools and self-service solutions for non-technical users.
Translate business requirements into actionable, data-backed recommendations.
Collaborate with cross-functional stakeholders to support strategic planning and decision-making.
Develop data visualizations and communicate complex insights to business leaders and executives.
Apply statistical analysis and problem-solving techniques to address business challenges in Trust & Safety operations.
Experience in Trust & Safety operations or analytics.
Experience deploying AI analytics tools for non-technical users.
Strong background in business strategy, data analysis, and KPI development.
Proficiency in statistics, data visualization, and insight generation.
Ability to thrive in ambiguous and rapidly changing environments.
Excellent executive communication, stakeholder management, and problem-solving skills.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: jobdiva
Effort: medium