Job description

About the role As an Engagement Lead - Infrastructure Architecture, you will make an impact by driving enterprise-scale infrastructure strategy, architecture governance, and transformation initiatives that enable business growth, operational excellence, and long-term value creation. You will be a valued member of the infrastructure leadership team and work collaboratively with business stakeholders, product owners, operations teams, cybersecurity partners, and enterprise architects to deliver resilient, scalable, and innovative infrastructure solutions. In this role, you will: Lead the design and governance of enterprise infrastructure architectures that align technology investments with business objectives and measurable outcomes. Develop infrastructure standards, target-state architectures, and transformation roadmaps that enhance scalability, resilience, security, and operational efficiency across hybrid environments. Partner with cross-functional teams to design and implement integrated solutions leveraging ServiceNow for workflow automation, configuration management, service visibility, and operational excellence. Drive architecture governance through design reviews, risk assessments, technology evaluations, and adherence to enterprise standards and best practices. Mentor and guide technical teams while promoting reusable architecture patterns, automation strategies, continuous improvement, and data-driven decision making. Work model We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in The United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations What you need to have to be considered 15+ years of experience in infrastructure architecture within complex enterprise environments, including large-scale transformation initiatives and hybrid infrastructure ecosystems. Strong ServiceNow experience, including Configuration Management Database (CMDB), service catalog management, workflow automation, integrations, and service management processes. Proven ability to lead infrastructure strategy, architecture governance, and enterprise modernization programs from planning through successful delivery. Deep expertise in data center technologies, networking, storage, virtualization, backup and recovery, disaster recovery, and cloud infrastructure services. Advanced project and program management skills with experience managing multi-phase initiatives, stakeholder alignment, risk management, and value realization. Experience designing secure, resilient, and compliant infrastructure solutions while incorporating regulatory, governance, and cybersecurity requirements. Strong communication and stakeholder management skills with the ability to translate complex technical concepts into business-focused recommendations. Demonstrated analytical and problem-solving capabilities with experience driving continuous improvement, operational efficiency, and service reliability. These will help you stand out Experience leading infrastructure transformation programs across global and geographically distributed teams. Expertise in infrastructure automation, observability platforms, capacity planning, and performance optimization methodologies. Knowledge of cloud-native technologies, platform engineering practices, and enterprise automation frameworks. Experience evaluating emerging technologies and conducting proof-of-concept initiatives to support strategic decision-making. Strong understanding of security-by-design principles, including identity and access management, encryption, monitoring, and audit readiness. Applicants will be accepted till 09/30/2026 Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship. *Please note, this role is not able to offer visa transfer or sponsorship now or in the future* The annual salary for this position will be in the range of $119K - $135K depending on experience and other qualifications of the successful candidate This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. About Cognizant: Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant. Additional employment information Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com for roles based in the Americas or CareersIndia2@cognizant.com for roles based in India.

Requirements

Must-haves

Lead the design and governance of enterprise infrastructure architectures that align technology investments with business objectives and measurable outcomes.
Develop infrastructure standards, target-state architectures, and transformation roadmaps that enhance scalability, resilience, security, and operational efficiency across hybrid environments.
Partner with cross-functional teams to design and implement integrated solutions leveraging ServiceNow for workflow automation, configuration management, service visibility, and operational excellence.
Drive architecture governance through design reviews, risk assessments, technology evaluations, and adherence to enterprise standards and best practices.
Mentor and guide technical teams while promoting reusable architecture patterns, automation strategies, continuous improvement, and data-driven decision making.
What you need to have to be considered
15+ years of experience in infrastructure architecture within complex enterprise environments, including large-scale transformation initiatives and hybrid infrastructure ecosystems.
Strong ServiceNow experience, including Configuration Management Database (CMDB), service catalog management, workflow automation, integrations, and service management processes.
Proven ability to lead infrastructure strategy, architecture governance, and enterprise modernization programs from planning through successful delivery.
Deep expertise in data center technologies, networking, storage, virtualization, backup and recovery, disaster recovery, and cloud infrastructure services.
Advanced project and program management skills with experience managing multi-phase initiatives, stakeholder alignment, risk management, and value realization.
Experience designing secure, resilient, and compliant infrastructure solutions while incorporating regulatory, governance, and cybersecurity requirements.
Strong communication and stakeholder management skills with the ability to translate complex technical concepts into business-focused recommendations.
Demonstrated analytical and problem-solving capabilities with experience driving continuous improvement, operational efficiency, and service reliability.
These will help you stand out
Experience leading infrastructure transformation programs across global and geographically distributed teams.
Expertise in infrastructure automation, observability platforms, capacity planning, and performance optimization methodologies.
Knowledge of cloud-native technologies, platform engineering practices, and enterprise automation frameworks.
Experience evaluating emerging technologies and conducting proof-of-concept initiatives to support strategic decision-making.
Strong understanding of security-by-design principles, including identity and access management, encryption, monitoring, and audit readiness.
Applicants will be accepted till 09/30/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $119K - $135K depending on experience and other qualifications of the successful candidate

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

restai

Platform: cognizant
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Parental Leave