Application Support Engineer

• Role: Application Support Engineer
• Location: Eagan, MN
• Ø Unix or Linux Hardware and Application Support.
• Ø Windows 2003, 2008 R2, 2012 Hardware and Application Support
• Ø Incident, Change, and Problem Management Support
• Ø Experience with Incident Management Tools such as Service Manager or Service Now
• Ø Knowledge and support of Tomcat/Java applications
• Ø Knowledge and Support of Oracle and MSSQL Databases
• Ø Knowledge and Support of IBM Websphere MQ
• Ø Knowledge and Support of Network Storage Systems (NAS, SAN)
• Ø Experience with DNS, Networks, F5 BIGip
• Ø Experience working Application and System Architects in the development systems and applications
• Ø Experience with Deployment/Configuration tools such as Jenkins
• Ø Experience managing multiple projects simultaneously (ie Hardware/OS refreshs)
• Ø Knowledge and Experience with Software Deployment Lifecycle concepts and application
• Ø Experience writing technical knowledge (ie Runbooks, Work Instructions)
• Ø Experience working with monitoring tools such as Nagious / SiteScope / GVI
• Ø Experience in Automation development
• Ø Experience in developing/using reporting tools and creating reports
• Ø Familiarity with Oracle Databases
• Ø Experience providing 24x7 On-call Support.
• Ø Familiarity with Oracle Databases
• Ø Experience with web-based Java/J2EE architectures
• All your information will be kept confidential according to EEO guidelines.

None flagged.