Job description

The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. The impact you’ll make Lam Research is a leading global manufacturer of capital equipment used in making leading-edge-semiconductors across the world. We primarily compete in four specific areas: deposition, etch, photoresist strip, and single wafer clean. There is currently an opening for the role of Senior Technical Writer within CSBG in the Knowledge Management / Technical Publications organization. The technical writer in this position is responsible for creating and editing technical procedures and manuals for Lam internal and external customers. This regular full-time position will be based in Fremont, California, and the writer will be working closely with engineers, core writing staff, and cross-functional teams across global regions of Lam Research. What you’ll do Primary Responsibilities • Create and thoroughly edit technical procedures and manuals for internal and external customers • Collaborate with engineers and core writing staff to finalize procedures using Microsoft Word • Ensure accuracy, completeness, and timely delivery of technical content • Create product manuals in the Content Management System (CMS) • Obtain information from engineering sources, edit the information for accuracy and completeness, and incorporate it into procedures • Attend and contribute to content team meetings, and provide status and plan for future deliverables Who we’re looking for • A minimum of a bachelor’s degree , preferably in one of the following fields of study: Technical Writing, English, Communications, or Journalism • Note : A different degree (for example, an Engineering degree) is acceptable but excellent writing skills are required. • Minimum of 5 years of professional technical writing experience • The following mandatory skills and experience: • Strong English language skills (This is a MUST have.) • Work experience in Microsoft Word, Excel, and PowerPoint • The following personal skills: • Excellent editing and writing skills • Strong attention to detail • Excellent organizational skills • Ability to work well in a team environment • Good communication skills • Openness to constructive feedback Preferred qualifications • DITA XML • Content Management System (CMS) • Adobe Acrobat • SnagIt or equivalent software tool • SharePoint • Adobe Photoshop • Adobe Illustrator Our commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time. #LI-LE1 Salary CA San Francisco Bay Area Salary Range for this position: $72,000.00 - $170,000.00. The above salary range for this position is relevant to applicants that reside or work onsite in the California, San Francisco Bay Area only. Salary offers will depend on factors that include the location you work from, your level, education, training, specific skills, years of experience and comparison to other employees already in this role. Actual salary may vary from salary offered due to numerous factors including but not limited to unpaid time off, unpaid leave, company mandated shutdown, and other relevant factors. Our Perks and Benefits At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

Requirements

Must-haves

The group you’ll be a part of
The impact you’ll make
What you’ll do
Create and thoroughly edit technical procedures and manuals for internal and external customers
Collaborate with engineers and core writing staff to finalize procedures using Microsoft Word
Ensure accuracy, completeness, and timely delivery of technical content
Create product manuals in the Content Management System (CMS)
Obtain information from engineering sources, edit the information for accuracy and completeness, and incorporate it into procedures
Attend and contribute to content team meetings, and provide status and plan for future deliverables
Who we’re looking for
A minimum of a bachelor’s degree , preferably in one of the following fields of study:
Technical Writing, English, Communications, or Journalism
Note : A different degree (for example, an Engineering degree) is acceptable but excellent writing skills are required.
Minimum of 5 years of professional technical writing experience
The following mandatory skills and experience: • Strong English language skills (This is a MUST have.)
Work experience in Microsoft Word, Excel, and PowerPoint
The following personal skills: • Excellent editing and writing skills
Strong attention to detail
Excellent organizational skills
Ability to work well in a team environment
Good communication skills
Openness to constructive feedback
Content Management System (CMS)
Adobe Acrobat

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

rest

Platform: eightfold
Effort: medium

Benefits

Benefits detected in the listing.

Paid Time Off