Job description

Our Client, a Digital Infrastructure company, is looking for a Product Management Associate for their Remote location. Responsibilities: • Product delivery: • Carries out assigned portions of complex, multi-workstream product programs, and performs regular product management tasks for the RTM Scale. • Writes clear requirements, user stories and acceptance criteria; maintains a groomed backlog for the assigned area • Partners with engineering and UX through planning, build and launch; unblocks day-to-day decisions and escalates the ones that need broader alignment • Supports launch readiness across enablement, documentation, pricing inputs and go-to-market handoffs • Partner journey mapping and diagnosis: • Carry out assigned portions of complex, multi-workstream incubation programs and perform regular product management tasks for the RTM Incubation & Activation area under limited supervision. • Own end-to-end partner journey maps for routes under incubation identify where and why journeys break, and what it would take to fix them. • Apply UX thinking and structured diagnostic methods (including Lean Six Sigma where applicable) to surface experience gaps and friction across the partner journey. • Create flow diagrams and journey maps that translate the partner experience into actionable artifacts for internal product, UX, and engineering teams. • Voice of the partner and requirements: • Act as the primary channel for partner feedback during incubation gather it systematically through pilots, interviews, and data, then synthesize it into prioritized problem statements and opportunities. • Translate partner feedback into clear business requirements, functional requirements, and user stories with acceptance criteria; maintain a groomed backlog for the assigned area. • Review functional designs and assess upstream and downstream impacts on the partner experience. • Gather and document integration requirements for API-driven partner workflows; work with product and development teams to translate partner needs into integration specifications. • Scale readiness and handoff: • Define what "ready to scale" means for the routes you own and package the evidence behind each readiness call so a receiving team can act on it. • Support structured handoffs to CRO, CDIO, and CPO teams and operational owners once a route is proven; confirm alignment holds post-transition. • Keep process maps, journey flows, UX documentation, integration specs, and supporting materials current and handoff-ready. • Discovery and analysis: • Analyze adoption, funnel, and partner-feedback data to identify friction in incubated routes and recommend targeted fixes. • Prepare initial analyses, findings, and recommendations for review by more experienced product professionals. • Conduct pre- and post-implementation analysis to compare expected partner outcomes with actual results. • Testing and validation: • Plan, support, and execute user acceptance testing for process and platform changes, including API integrations. • Document test outcomes, defects, and gaps; assess whether solutions meet business requirements and deliver the intended partner experience. • Stakeholder management and collaboration: • Build productive working relationships with external partners and cross-functional teams across sales, channel, operations, engineering, and UX. • Consolidate partner and stakeholder feedback to surface trends and underlying business issues; communicate progress, risks, and recommendations clearly. • Represent the assigned incubation area in working forums; escalate unresolved issues when additional support or decisions are required. Requirements: • Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills. • Basic ability to work independently and manage oneÂs time. • Basic knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods. • Basic knowledge of business and management principles involved in strategic planning, resource allocation, and production methods. • Basic knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc. • Education/Experience: • Bachelor's degree in business administration or a related field. • PMI or PMP certification preferred. • 0-2 years experience required. Why Should You Apply? • Health Benefits • Referral Program • Excellent growth and advancement opportunities

Requirements

Must-haves

Our Client, a Digital Infrastructure company, is looking for a Product Management Associate for their Remote location.
Carries out assigned portions of complex, multi-workstream product programs, and performs regular product management tasks for the RTM Scale.
Writes clear requirements, user stories and acceptance criteria; maintains a groomed backlog for the assigned area
Partners with engineering and UX through planning, build and launch; unblocks day-to-day decisions and escalates the ones that need broader alignment
Supports launch readiness across enablement, documentation, pricing inputs and go-to-market handoffs
Carry out assigned portions of complex, multi-workstream incubation programs and perform regular product management tasks for the RTM Incubation & Activation area under limited supervision.
Own end-to-end partner journey maps for routes under incubation identify where and why journeys break, and what it would take to fix them.
Apply UX thinking and structured diagnostic methods (including Lean Six Sigma where applicable) to surface experience gaps and friction across the partner journey.
Create flow diagrams and journey maps that translate the partner experience into actionable artifacts for internal product, UX, and engineering teams.
Act as the primary channel for partner feedback during incubation gather it systematically through pilots, interviews, and data, then synthesize it into prioritized problem statements and opportunities.
Translate partner feedback into clear business requirements, functional requirements, and user stories with acceptance criteria; maintain a groomed backlog for the assigned area.
Review functional designs and assess upstream and downstream impacts on the partner experience.
Gather and document integration requirements for API-driven partner workflows; work with product and development teams to translate partner needs into integration specifications.
Define what "ready to scale" means for the routes you own and package the evidence behind each readiness call so a receiving team can act on it.
Support structured handoffs to CRO, CDIO, and CPO teams and operational owners once a route is proven; confirm alignment holds post-transition.
Keep process maps, journey flows, UX documentation, integration specs, and supporting materials current and handoff-ready.
Analyze adoption, funnel, and partner-feedback data to identify friction in incubated routes and recommend targeted fixes.
Prepare initial analyses, findings, and recommendations for review by more experienced product professionals.
Conduct pre- and post-implementation analysis to compare expected partner outcomes with actual results.
Plan, support, and execute user acceptance testing for process and platform changes, including API integrations.
Document test outcomes, defects, and gaps; assess whether solutions meet business requirements and deliver the intended partner experience.
Build productive working relationships with external partners and cross-functional teams across sales, channel, operations, engineering, and UX.
Consolidate partner and stakeholder feedback to surface trends and underlying business issues; communicate progress, risks, and recommendations clearly.

Nice-to-haves

PMI or PMP certification preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

goapi

Platform: jobdiva
Effort: medium

Benefits

Benefits detected in the listing.

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