Forsyth County JOB SUMMARY
Works under the supervision of the Regional Manager of Business Development. Responsible for implementing the sales and marketing plan in their designated region. Participates in the development of the sales and marketing plan. Responsible for achieving or exceeding budgeted level of admissions in all programs through effective sales techniques, identifying new sources of referrals and opportunities in the territory, developing relationships with referral sources, increasing public awareness of the agency. Represents the agency in community events. Provides direct education regarding home care services to referral sources, physicians, and the community. Serves as a resource for staff. Performs other duties as assigned.
PRIMARY JOB DUTIES
1. Increases public awareness of the agency.
2. Maintain effective, productive relationships with area referral sources.
3. Organizes and performs work effectively and efficiently.
4. Maintains and adjusts schedule to enhance team performance
5. Demonstrates positive interpersonal relations in dealing with all members of the agency.
6. Maintains and promotes customer loyalty.
JOB SPECIFICATIONS
1. Education: HS Diploma. Associates or bachelors degree preferred.
2. Licensure / Certifications: LPN or RN license preferred.
3. Experience: Three years sales/marketing experience, preferably in health care. Prior experiences encompassing customer service, community relations or physician relations would be advantageous. Proven track record of effectively increasing business.
4. Essential Technical / Motor Skills: Current knowledge of home health practice and Medicare coverage guidelines preferred. Ability to speak clearly and effectively before small and large groups. Ability to communicate, both orally and in writing, and be literate in the English language. Hand/eye coordination to drive automobile, must be able to write, use the telephone and read.
5. Interpersonal Skills: Must possess excellent oral communication and effective listening skills. Ability to develop and maintain working relationship with patient, staff and public.
6. Essential Physical Requirements: Extensive walking in facilities. Ability to sit/stand for extended periods of time. Must be able to stoop, bend, sit, drive an automobile, and withstand extreme temperature changes.
7. Essential Mental Abilities: Working knowledge of Medicare/Medicaid guidelines and ability to interpret, agency, state, and federal regulations. Ability to deal effectively with stressful situations. Ability to organize and prioritize, learn new skills and techniques in patient care delivery. Able to learn and use supportive services.
8. Essential Sensory Requirements: Must be able to see, hear, and speak to effectively communicate.
9. Exposure to Hazards: Infrequent exposure to blood/body fluids. Exposure to allergies such as dust, smoke, cigarette smoke, fumes. May encounter temperature changes and weather extremes. Potential for traffic hazards while en route to referral sources, presentations, group meetings, etc.
10. Hours of Work: Full time salaried position. Hours normally 8:00 a.m. to 5:00 p.m. Occasional need for flexible hours.
11. Population Served: Adolescents, adults, geriatrics, and pediatrics.
12. Must have a valid North Carolina driver’s license and an operational vehicle.