Job description

***W2 ONLY!!!- NO C2C!- Local Candidates Only Network Engineer I – Operations Service Center Location: Onsite – Suwanee, GA Pay Rate: $36–$40/hour on W2 Schedule: Rotating shifts: Sunday–Thursday and Tuesday–Saturday ***W2 ONLY!!!- NO C2C! Job Summary We are seeking a Network Engineer I with 3–5 years of experience in a Network Operations Center (NOC) environment. This role supports physical and virtual networking, firewall management, network monitoring, incident resolution, and customer support. Key Responsibilities • Monitor network alerts and perform initial troubleshooting to identify and resolve issues. • Manage support tickets, meet SLA requirements, and maintain customer satisfaction. • Troubleshoot network ports, HSRP, OSPF, and routing issues. • Perform firewall rule changes and manage prefix lists and access control lists. • Analyze traceroutes to identify network connectivity issues. • Create and maintain DNS records, including A, C, and MX records. • Troubleshoot VPN connectivity and verify Phase 1 and Phase 2 configurations. • Administer routers, switches, firewalls, and associated software. • Triage and escalate incidents according to established procedures. • Support network hardware and software upgrades. • Document troubleshooting steps, ticket updates, and resolutions. • Provide technical support through phone and ticket-based communications. Required Qualifications • 3–5 years of experience in a Network Operations Center (NOC) environment. • Knowledge of networking concepts, including VLANs, BGP, OSPF, and MPLS. • Familiarity with network monitoring tools and protocols such as SNMP and NetFlow. • Understanding of firewall management, VPNs, DNS, and IP subnetting. • General knowledge of DDoS attacks and traffic mitigation techniques. • Strong analytical, troubleshooting, and problem-solving skills. • Excellent written and verbal communication skills. • Ability to manage multiple tickets, prioritize incidents, and meet SLA requirements. • Ability to work onsite in Suwanee, GA, and accommodate rotating shifts. • U.S. citizenship required due to federal customer contract requirements. Preferred Qualifications • Experience in a data center or service provider environment. • Familiarity with Juniper network devices and Junos. • Exposure to NSX virtual networking. • Relevant certifications such as CCNA, CCNP, JNCIA, Network+, or Security+. • Knowledge of ITIL processes and experience using ServiceNow.

Requirements

Must-haves

W2 ONLY!!!- NO C2C!- Local Candidates Only
Network Engineer I – Operations Service Center
Location: Onsite – Suwanee, GA
Pay Rate: $36–$40/hour on W2
Schedule: Rotating shifts: Sunday–Thursday and Tuesday–Saturday
W2 ONLY!!!- NO C2C!
Key Responsibilities • Monitor network alerts and perform initial troubleshooting to identify and resolve issues.
Manage support tickets, meet SLA requirements, and maintain customer satisfaction.
Troubleshoot network ports, HSRP, OSPF, and routing issues.
Perform firewall rule changes and manage prefix lists and access control lists.
Analyze traceroutes to identify network connectivity issues.
Create and maintain DNS records, including A, C, and MX records.
Troubleshoot VPN connectivity and verify Phase 1 and Phase 2 configurations.
Administer routers, switches, firewalls, and associated software.
Triage and escalate incidents according to established procedures.
Support network hardware and software upgrades.
Document troubleshooting steps, ticket updates, and resolutions.
Provide technical support through phone and ticket-based communications.
Required Qualifications • 3–5 years of experience in a Network Operations Center (NOC) environment.
Knowledge of networking concepts, including VLANs, BGP, OSPF, and MPLS.
Familiarity with network monitoring tools and protocols such as SNMP and NetFlow.
Understanding of firewall management, VPNs, DNS, and IP subnetting.
General knowledge of DDoS attacks and traffic mitigation techniques.

Nice-to-haves

Preferred Qualifications • Experience in a data center or service provider environment.

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