Job description

Who You’ll Work With Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what’s possible—together.  At Slalom we are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members are celebrated for bringing their authentic selves to work and are empowered to build solutions that reach more diverse populations in innovative and impactful ways. The Business Operations team focuses on partnering with market leadership teams to drive strategic planning, financial management, engagement health, and operational excellence. We bring efficiency to internal functions, enabling our teams to focus their time on our clients.   What You’ll Do This Business Operations Analyst role supports sales, account, and engagement leaders for a large telecommunications client. This role will support our account team across Denver, St Louis, Charlotte, Atlanta, and New York. You will execute and improve repeatable processes, coordinate onboarding and offboarding, manage time entry and invoicing, and deliver accurate reporting. This is an analyst-level role ideal for a detail-obsessed, proactive problem solver and clear communicator. This role reports to the Mountain West Business Operations Manager. Responsibilities include: • Assist pursuit leads in maintaining sales, opportunity, and staffing data in our systems • Monitor standardized operational workflows to ensure consistency in the sales and delivery lifecycles • Facilitate account onboarding and offboarding (background checks, client credentials, equipment, etc.) • Support account planning and forecasting activities • Monitor engagement financials and partner with delivery teams to mitigate risks • Validate and reconcile consultant time entry • Champion global initiatives and provide process support for business leaders • Act as a liaison to the Engagement Management Office and other global services teams to research complex questions and troubleshoot issues • Partner with the Engagement Management Office on project setup, change orders, contract signatures, internal bill codes, and time reconciliation • Provide metrics and reporting to support account leader decision making • Facilitate deal review process and governance Location:    • Denver, CO • Hybrid role, with three days a week on-site What You’ll Bring • 1-4+ years professional work experience • Strong interpersonal communication skills, with ability to distill information for an executive audience and make complex information easy to understand • Financial aptitude   • Ability to multi-task and prioritize  • Strong analytical and problem-solving skills, with the ability to apply insights to operational decisions • Experience with Microsoft technologies, including Excel, and ability to learn new technologies quickly • Interest in identifying and driving process improvement  Preferred experience:  • Professional services industry experience  • Salesforce or similar CRM tool  • Experience using dashboards in Power BI or similar analytics tool About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.  What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.    Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.   Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Analyst is $60,000 to $75,000.   In addition, individuals may be eligible for an annual discretionary bonus .  Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.     We will accept applicants until October 27, 2026, or until the position is filled. We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at:  peopleone@slalom.com . Please note, this recipient is not able to support recruitment inquiries beyond this purpose.   EEO and Accommodations Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact  accomodationrequest@slalom.com  if you require accommodations during the interview process.

Requirements

Must-haves

Who You’ll Work With
What You’ll Do
Assist pursuit leads in maintaining sales, opportunity, and staffing data in our systems
Monitor standardized operational workflows to ensure consistency in the sales and delivery lifecycles
Facilitate account onboarding and offboarding (background checks, client credentials, equipment, etc.)
Support account planning and forecasting activities
Monitor engagement financials and partner with delivery teams to mitigate risks
Validate and reconcile consultant time entry
Champion global initiatives and provide process support for business leaders
Act as a liaison to the Engagement Management Office and other global services teams to research complex questions and troubleshoot issues
Partner with the Engagement Management Office on project setup, change orders, contract signatures, internal bill codes, and time reconciliation
Provide metrics and reporting to support account leader decision making
Facilitate deal review process and governance
Hybrid role, with three days a week on-site
What You’ll Bring
1-4+ years professional work experience
Strong interpersonal communication skills, with ability to distill information for an executive audience and make complex information easy to understand
Financial aptitude
Ability to multi-task and prioritize
Strong analytical and problem-solving skills, with the ability to apply insights to operational decisions
Experience with Microsoft technologies, including Excel, and ability to learn new technologies quickly

Nice-to-haves

Professional services industry experience
Salesforce or similar CRM tool
Experience using dashboards in Power BI or similar analytics tool

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

agile

Platform: slalom
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Parental Leave