Job description

Cognizant is seeking a Business Intelligence and Data Integration Platform Administrator for a full-time opportunity in Hartford, CT. This role will work out of our office in Hartford, CT. What you'll do in the role: • Serve as the primary onsite point of contact for Business Intelligence (BI), Data Integration, and Analytics platforms. • Coordinate daily operational activities between business users, data engineering teams, BI developers, offshore support teams, and platform vendors. • Monitor the health, performance, availability, and capacity of BI and Data Integration platforms to ensure SLA compliance. • Manage user provisioning, access controls, security groups, workspace administration, and role-based permissions. • Oversee data pipeline operations, ETL/ELT job monitoring, workflow scheduling, and batch process execution. • Lead incident management activities, coordinate issue resolution, and provide timely communication to business stakeholders. • Perform root cause analysis on data failures, report discrepancies, integration issues, and platform outages to prevent recurrence. • Coordinate production deployments, platform upgrades, patching, and release activities with development and infrastructure teams. • Ensure data platform security, governance, compliance, and audit requirements are consistently met. • Monitor data quality, data refresh schedules, warehouse utilization, and integration service performance. • Collaborate with cloud, infrastructure, database, and network teams to resolve cross-platform dependencies and optimize performance. • Develop and maintain operational runbooks, knowledge articles, support procedures, and platform documentation. • Generate operational dashboards, service metrics, platform utilization reports, and executive status updates. Identify automation opportunities, drive continuous improvement initiatives, and enhance platform stability, scalability, and operational efficiency. • Support disaster recovery, failover testing, backup validation, and business continuity activities for analytics and integration platforms. • Provide technical leadership and operational guidance to offshore support teams, ensuring high-quality support and adherence to support processes. The salary range for this role is between $115,000 and $133,000 depending on skills and qualifications of the candidate. Applications Additional employment information Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. Applicants for US based positions must be currently authorized to work for any employer in the United States. The company is unable to provide employment-based immigration sponsorship for US based positions. If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com for roles based in the Americas or CareersIndia2@cognizant.com for roles based in India. About Cognizant: Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Requirements

Must-haves

Cognizant is seeking a Business Intelligence and Data Integration Platform Administrator for a full-time opportunity in Hartford, CT. This role will work out of our office in Hartford, CT.
Serve as the primary onsite point of contact for Business Intelligence (BI), Data Integration, and Analytics platforms.
Coordinate daily operational activities between business users, data engineering teams, BI developers, offshore support teams, and platform vendors.
Monitor the health, performance, availability, and capacity of BI and Data Integration platforms to ensure SLA compliance.
Manage user provisioning, access controls, security groups, workspace administration, and role-based permissions.
Oversee data pipeline operations, ETL/ELT job monitoring, workflow scheduling, and batch process execution.
Lead incident management activities, coordinate issue resolution, and provide timely communication to business stakeholders.
Perform root cause analysis on data failures, report discrepancies, integration issues, and platform outages to prevent recurrence.
Coordinate production deployments, platform upgrades, patching, and release activities with development and infrastructure teams.
Ensure data platform security, governance, compliance, and audit requirements are consistently met.
Monitor data quality, data refresh schedules, warehouse utilization, and integration service performance.
Collaborate with cloud, infrastructure, database, and network teams to resolve cross-platform dependencies and optimize performance.
Develop and maintain operational runbooks, knowledge articles, support procedures, and platform documentation.
Support disaster recovery, failover testing, backup validation, and business continuity activities for analytics and integration platforms.
Provide technical leadership and operational guidance to offshore support teams, ensuring high-quality support and adherence to support processes.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Applicants for US based positions must be currently authorized to work for any employer in the United States. The company is unable to provide employment-based immigration sponsorship for US based positions.

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Platform: cognizant
Effort: medium

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