Director of IT, Corporate Security & Infrastructure

• Front is hiring a Director of IT, Corporate Security & Infrastructure to own the systems, identity, and security foundation the company runs on, globally.
• What will you be doing?
• Corporate Technology Infrastructure
• Own the technology experience and systems that all Fronteers rely on daily, from laptop management and endpoint security to email and collaboration tools.
• Manage endpoints across the fleet of Mac and Windows devices (Iru, Jamf, Intune).
• Own integration governance across iPaaS tools such as Workato, including integration ownership, credential handling, environment separation, and approval gates.
• Partner with our Office team on all planning and build-out for new offices, US and international, including network infrastructure and video conferencing solutions such as Zoom Rooms.
• Own capacity planning and IT budget management. You should know what everything costs and why.
• Own the strategy, roadmaps, engineering, administration, and support of core collaboration and productivity platforms, including Google Workspace, Slack, Zoom, Jira, Notion, and related SaaS tools.
• Collaborate with AI enablement functions to incorporate enterprise AI strategy into collaboration and productivity platforms.
• Own vendor security review for every new tool entering Front, track renewals ahead of their notice windows, and partner with the procurement team on negotiations and right-sizing.
• Enterprise Security
• Engineering owns product and application security. You own corporate and enterprise security, and you will take on more of it over time. The scope below is where the role starts, not where it ends.
• Define the strategy and roadmap for all areas of corporate security, including SaaS, endpoint, network, and physical security.
• Partner with internal compliance teams on SOC 2 and ISO 27001 requirements and audits.
• Own the implementation, monitoring, and enforcement of corporate security controls, and build the roadmap for improving our security posture over time.
• Own the security of our SaaS applications, including DLP, SaaS configuration management, OAuth integrations, and access controls.
• Own incident response for corporate systems: detection, runbooks, tabletop exercises, and post-incident review.
• Ensure all corporate systems are monitored for security events using a SIEM (Panther, Sumo Logic, etc.).
• Drive Front's internal Identity and Access Management (IAM) strategy, including Okta SSO, identity governance, access management, self-service requests, least privilege access, and just-in-time provisioning.
• Maintain a working partnership with Engineering security where the boundary is clear and neither side assumes the other has it covered.
• IT Operations and Help Desk
• Lead Front's IT Support function, owning the employee IT experience from first day to last.
• Manage the IT team's support queue using our own product, Front. Own ticket intake, routing, knowledge management, escalations, and SLAs. This is a player-coach role, so be ready to take on tickets directly.

None flagged.