Job description

The Role: We’re looking for a Client-Facing, Technical Project Manager to join our team as a primary driver of successful delivery. You’ll be critical for our key enterprise clients—ensuring that our solutions are integrated seamlessly, on time, and with maximum impact. You aren’t just checking boxes; you are the "glue" between our clients’ ambitious goals and our engineering team’s execution. You’ll navigate complex organizational structures, manage high-stakes timelines, and ensure that every delivery results in a delighted customer. This is a high-ownership role based in New York, requiring a mix of strategic planning and hands-on execution. You’ll be • Lead the lifecycle: Own the end-to-end project journey from post-sales kickoff to final delivery, ensuring all milestones are met with precision. • Manage the client relationship: Act as the primary point of contact for stakeholders, providing transparent updates, managing expectations, and navigating "scope creep" with diplomacy. • Orchestrate cross-functionally: Coordinate between Obin and client’s engineering, product, design, legal, sourcing, etc. to unblock dependencies and keep the momentum high. • Mitigate risk: Identify potential bottlenecks or technical hurdles early and develop proactive "Plan B" strategies to keep deployments on track. • Drive process excellence: Refine our implementation playbooks to ensure we can scale our delivery model without sacrificing quality. Expectations: • Exceptional Communicator: You can present to a C-suite executive one hour and dive into technical requirements with a developer the next. • Process-Driven: You use tools effectively to organize and find genuine joy in a perfectly organized disparate information. • Diplomatic Negotiator: You know how to push back on unrealistic client demands while maintaining a partnership-first relationship. • Regulated Industry Fluency: You understand the constraints of working within highly regulated industries and are comfortable discussing data security and compliance. • Unshakeable Ownership: When a project hits a snag, you don't look for someone to blame—you look for a path forward. Experience Required: • Minimum 4 years of experience in technical project management, implementation, or technical account management • Experience working in high-growth startups or client-facing consulting roles • Proven track record of managing enterprise-level deployments (ideally within fintech, banking, or SaaS) • PMP, Prince2, or Agile certifications are nice to have; but we value a history of successful deliveries the most

Requirements

Must-haves

This is a high-ownership role based in New York, requiring a mix of strategic planning and hands-on execution.
Lead the lifecycle: Own the end-to-end project journey from post-sales kickoff to final delivery, ensuring all milestones are met with precision.
Manage the client relationship: Act as the primary point of contact for stakeholders, providing transparent updates, managing expectations, and navigating "scope creep" with diplomacy.
Orchestrate cross-functionally: Coordinate between Obin and client’s engineering, product, design, legal, sourcing, etc. to unblock dependencies and keep the momentum high.
Mitigate risk: Identify potential bottlenecks or technical hurdles early and develop proactive "Plan B" strategies to keep deployments on track.
Drive process excellence: Refine our implementation playbooks to ensure we can scale our delivery model without sacrificing quality.
Exceptional Communicator: You can present to a C-suite executive one hour and dive into technical requirements with a developer the next.
Process-Driven: You use tools effectively to organize and find genuine joy in a perfectly organized disparate information.
Diplomatic Negotiator: You know how to push back on unrealistic client demands while maintaining a partnership-first relationship.
Regulated Industry Fluency: You understand the constraints of working within highly regulated industries and are comfortable discussing data security and compliance.
Unshakeable Ownership: When a project hits a snag, you don't look for someone to blame—you look for a path forward.
Minimum 4 years of experience in technical project management, implementation, or technical account management
Experience working in high-growth startups or client-facing consulting roles
Proven track record of managing enterprise-level deployments (ideally within fintech, banking, or SaaS)

Nice-to-haves

PMP, Prince2, or Agile certifications are nice to have; but we value a history of successful deliveries the most

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

agile

Platform: gem
Effort: medium