Customer Specialist II, Business Intelligence, NorthAm, Google Cloud
Google· enterprise· Internet & Cloud Services· Sep 11, 2026 · 2mo ago
New York, NY, USA · Atlanta, GA, USA · Austin, TX, USA · Boulder, CO, USA · Cambridge, MA, USA · Chicago, IL, USA · Addison, TX, USA · Los Angeles, CA, USA · Reston, VA, USA · Sunnyvale, CA, USA · Toronto, ON, Canada
In office
Full-time
Senior
$145K–$185K est.
6+ years exp
Job description
As a Practice Customer Specialist with a specialty in Looker Business Intelligence, you will partner with technical Sales teams to differentiate Google Cloud to customers. You will serve as a technical expert responsible for accelerating technical wins and driving adoption of complex, specialized workloads. You will leverage your deep expertise in strategic product areas, in partnership with platform technical teams, to develop architectures, prototypes, proofs of concept, and demonstrations to deliver new, highly specialized solutions to customers. You will resolve customer technical challenges and provide a critical feedback loop to influence product development.
You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $127000 - $184000 (USD) + 42.86% bonus target + equity + benefits
Canada: $162000 - $166000 (CAD) + 42.86% bonus target + equity + benefits
Learn more about benefits at Google .
• Serve as the Looker subject matter expert alongside Sales teams to differentiate Google Cloud and recommend scalable, trusted data experiences that drive innovation.
• Design and deliver tailored presentations, demonstrations, and technical prototypes that clearly articulate specific use cases and business value to customers.
• Lead technical proof-of-concepts and manage RFP responses, ensuring deep prospect engagement through the effective application of complex technical knowledge.
• Promote Looker’s value through workshops and demonstrations, effectively communicating architectural concepts to audiences ranging from developers to IT leadership.
• Drive product adoption and productivity via multiple channels, including readiness to travel for on-site customer visits, industry conferences, and workshops.
• Bachelor's degree in a technical field or equivalent practical experience.
• 6 years of experience with business intelligence solutions.
• Experience in data analysis languages (e.g., SQL) and data modeling.
• Experience in demos, prototypes, or workshops with customers.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
Minimum qualifications:
• Bachelor's degree in a technical field or equivalent practical experience.
• 6 years of experience with business intelligence solutions.
• Experience in data analysis languages (e.g., SQL) and data modeling.
• Experience in demos, prototypes, or workshops with customers.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
Preferred qualifications:
• Master's degree in Computer Science, Engineering, Mathematics, or a technical field.
• Experience working with LLMs and designing agentic workflows and multi-agent architectures.
• Experience in managing and delivering successful proof-of-concepts, focused on the customer value provided by the solution and meeting customer needs.
• Experience with Looker portfolio or similar technology, including analyzing data with SQL or Python.
• Expertise with advanced data modeling and analytics.
• Excellent leadership and public speaking skills, including experience in creation of blogs and sales field enablement.
Application prep
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