Job description

Overview Microsoft Customer & Partner Solutions accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. Within Microsoft' Customer & Partner Solutions, the International Customer Success Organization (iCSU) delivers and scales customer success for strategic, innovative, complex customers operating globally. We are actively hiring a Senior Cloud Solution Architect - Cloud & AI Infrastructure to focus on Azure Government Cloud and hybrid infrastructure , including Azure Government landing zones, government-cloud migrations, GCC/GCC High/DoD boundaries, regulated environments, and related with a goal to accelere customer value through Microsoft products and cross-company collaboration. In this exciting role, you will modernize and secure cloud foundations for applications, data platforms, and approved AI workloads using the Cloud Adoption Framework (CAF), Well-Architected Framework (WAF), and reusable delivery assets. You will combine foundational architecture and hands-on implementation with engagement leadership, operational excellence, and measurable deployment milestones, validating government-cloud availability and authorization rather than assuming commercial-cloud parity. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role offers 100% remote flexibility. Responsibilities • Build trusted relationships with IT leaders, translate mission priorities into technical outcomes, and share customer insights and product feedback with Microsoft teams. • Design and implement Azure Government landing zones and hybrid foundations using CAF and WAF. Establish management groups, Azure Policy, role-based access control (RBAC), Microsoft Defender for Cloud, private connectivity, network segmentation, and infrastructure automation; validate service and feature availability in the target government environment. • Implement identity and access patterns with Microsoft Entra ID and Zero Trust principles, including privileged access, Conditional Access, Privileged Identity Management (PIM), and cross-tenant scenarios. Account for distinct Azure Government, GCC, GCC High, and DoD boundaries, data residency and sovereignty requirements, and cross-cloud integration constraints. • Lead complex infrastructure engagements from discovery through implementation and operational handover. Align with Customer Success Account Managers (CSAMs) and account teams on success and consumption plans, proofs of concept, pilots, production milestones, delivery ownership, and acceptance criteria. Plan commercial-to-government migrations around service, feature, and roadmap differences and GCC High integration constraints. • Partner with customer security and compliance teams on control design and supporting evidence for applicable FedRAMP, DoD IL2/IL4/IL5, NIST 800-53, CJIS, IRS 1075, and CMMC requirements. Clarify shared responsibility, customer-owned controls, and authority-to-operate (ATO) dependencies and timelines. Support customer authorization processes without granting ATO or promising accreditation. • Assess and deliver infrastructure migrations across networking, security, compute, storage, and Kubernetes readiness. Establish monitoring, capacity, performance, backup, and business continuity/disaster recovery (BCDR); coordinate cutover, recovery validation, and post-migration stabilization. • Resolve technical blockers, manage delivery risks, and coordinate escalations with Factory and Unified teams. Maintain workload health and operational readiness, with clear ownership and handover to customer operations. • Enable secure foundations for approved AI workloads through sovereign deployment patterns and data controls. Validate service availability and customer authorization in Azure Government, including Azure OpenAI only where approved and available. Develop reusable templates, automation, and delivery guidance; share community lessons, identify next workload opportunities, and maintain technical learning and certifications. • Other • Embody our culture and values Qualifications Required/Minimum Qualifications • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in application modernization, database modernization, security, resiliency, and AI-ready platform technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting • OR equivalent experience Other Requirements • Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport. Preferred Qualifications • 2+ years experience designing, implementing, or operating workloads in Azure Government or related, with an understanding of distinct Azure Government, GCC, GCC High, and DoD boundaries. • Deep hands-on experience with networking, hybrid connectivity, Microsoft Entra ID, Zero Trust, privileged access, automation, monitoring, and recovery, plus customer-facing delivery in regulated environments. • Awareness of applicable FedRAMP, DoD IL2/IL4/IL5, NIST 800-53, CJIS, IRS 1075, and CMMC frameworks, including shared responsibility and evidence needs for customer ATO processes; • Experience with commercial-to-government infrastructure migration or GCC High integration. • Azure architecture, administration, networking, or security certification. • 4+ years experience working in a customer-facing role (e.g., internal and/or external). Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: careers.microsoft.com This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Requirements

Must-haves

Within Microsoft' Customer & Partner Solutions, the International Customer Success Organization (iCSU) delivers and scales customer success for strategic, innovative, complex customers operating globally.
This role offers 100% remote flexibility.
Build trusted relationships with IT leaders, translate mission priorities into technical outcomes, and share customer insights and product feedback with Microsoft teams.
Resolve technical blockers, manage delivery risks, and coordinate escalations with Factory and Unified teams. Maintain workload health and operational readiness, with clear ownership and handover to customer operations.
Other • Embody our culture and values
Required/Minimum Qualifications
OR equivalent experience
Other Requirements
2+ years experience designing, implementing, or operating workloads in Azure Government or related, with an understanding of distinct Azure Government, GCC, GCC High, and DoD boundaries.
4+ years experience working in a customer-facing role (e.g., internal and/or external).
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Nice-to-haves

Deep hands-on experience with networking, hybrid connectivity, Microsoft Entra ID, Zero Trust, privileged access, automation, monitoring, and recovery, plus customer-facing delivery in regulated environments.
Awareness of applicable FedRAMP, DoD IL2/IL4/IL5, NIST 800-53, CJIS, IRS 1075, and CMMC frameworks, including shared responsibility and evidence needs for customer ATO processes;
Experience with commercial-to-government infrastructure migration or GCC High integration.
Azure architecture, administration, networking, or security certification.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

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Platform: eightfold
Effort: medium