Job description

Chainalysis is the leader in blockchain intelligence, defining how trust is built in the digital economy. We're operating at the cutting edge of one of the world's fastest-growing industries, shaping what comes next. Over the last 2 years, Chainalysis has made big bets and moved fast to capture the market opportunity in front of us: we've accelerated growth, landed enterprise-wide contracts at the world's largest financial institutions, completed acquisitions to build our AI talent and expand our products, and launched our first agentic products. At Chainalysis, the enablement team exists to drive the effectiveness, capacity, and productivity of our customer-facing teams. As the Head of Enablement, you will lead this globally-distributed team and build the relationships, programs, infrastructure, and operating model to help us capture the opportunity in front of us. You’ll report to the GTM Chief of Staff and work across the entire business to drive alignment around our biggest priorities. In this role, you'll: - Build the enablement organization into an operational juggernaut through deep, integrated partnerships with leaders across the business and a strong, foundational relationship with product management and product marketing - Design and implement the enablement operating model from the ground up: intake process, prioritization framework, content lifecycle, central calendar, and a single front door for requests. - Own the enablement tech stack (LMS, AI role-play, conversation intelligence) and build manager-facing dashboards that give sales leaders visibility into their teams' readiness. - Translate completed Product Marketing positioning briefs into curriculum, practice programs, battle cards, and field-ready content kits. Enablement does not create messaging. It makes messaging land. - Lead the work to transform the current checklist-based onboarding with a structured, curriculum-based program with clear ramp milestones, and scale it to absorb 25+ new sellers in the first quarter of FY28. - Build enablement analytics from scratch. Define metrics tied to pipeline, win rate, ramp time, and consumption growth. Demonstrate the function's business impact with data. - Extend enablement beyond account executives to serve Solutions Architects, Customer Success Managers, Global Services, and channel partners. Align frameworks so every customer-facing team speaks the same language. - Lead and stabilize a very talented team that has been through significant organizational change. Provide clear vision, invest in development, and build a culture where people do the best work of their careers. We're looking for candidates who have: - 10+ years of experience in sales, customer success, enablement, revenue operations, GTM operations, or a related operational function within complex B2B SaaS companies - Built or materially scaled a function, program, or operational capability from early stage. You have a track record of creating structure where there was none. - Demonstrated ability to thrive in ambiguity: you've operated in environments where the strategy was iterative, the infrastructure was incomplete, and you had to build while leading. You bring resilience and grit, not just skill. - Hands-on operational instinct. You are an operator first, and you build systems, design processes, introduce automation, and do the work yourself when that's what the situation demands. You are not looking for a role where you set strategy and delegate execution. - Direct experience working with or inside a strong sales enablement function. You understand what good looks like, even if your career hasn't been spent exclusively in enablement. - Experience managing geographically distributed teams across multiple time zones, and a passion for developing people - Product curiosity and enough understanding of product-to-market motions to maintain credibility with Product Marketing and Product teams. - Strong communication skills and the ability to build trust with senior leaders, sales managers, and cross-functional partners quickly. Nice to have experience: - Knowledge of Force Management, Command of the Message, or MEDDPICC. - Prior experience as a quota-carrying account executive or in a direct selling role. - Experience working in or with financial services, the public sector, or compliance-related industries (financial crime, AML/CFT, payments, trading systems). - Experience with enablement technology platforms (LMS, conversation intelligence, AI role-play tools). - Experience supporting a business model transition (for example, from subscription to consumption pricing). - Interest in cryptocurrency, blockchain, and related technologies, or a deep curiosity and willingness to learn. AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here. At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here go.chainalysis.com. We can’t wait to meet you.

Requirements

Must-haves

Design and implement the enablement operating model from the ground up: intake process, prioritization framework, content lifecycle, central calendar, and a single front door for requests.
Own the enablement tech stack (LMS, AI role-play, conversation intelligence) and build manager-facing dashboards that give sales leaders visibility into their teams' readiness.
Translate completed Product Marketing positioning briefs into curriculum, practice programs, battle cards, and field-ready content kits. Enablement does not create messaging. It makes messaging land.
Lead the work to transform the current checklist-based onboarding with a structured, curriculum-based program with clear ramp milestones, and scale it to absorb 25+ new sellers in the first quarter of FY28.
Build enablement analytics from scratch. Define metrics tied to pipeline, win rate, ramp time, and consumption growth. Demonstrate the function's business impact with data.
Extend enablement beyond account executives to serve Solutions Architects, Customer Success Managers, Global Services, and channel partners. Align frameworks so every customer-facing team speaks the same language.
Lead and stabilize a very talented team that has been through significant organizational change. Provide clear vision, invest in development, and build a culture where people do the best work of their careers.
10+ years of experience in sales, customer success, enablement, revenue operations, GTM operations, or a related operational function within complex B2B SaaS companies
Built or materially scaled a function, program, or operational capability from early stage. You have a track record of creating structure where there was none.
Direct experience working with or inside a strong sales enablement function. You understand what good looks like, even if your career hasn't been spent exclusively in enablement.
Experience managing geographically distributed teams across multiple time zones, and a passion for developing people
Product curiosity and enough understanding of product-to-market motions to maintain credibility with Product Marketing and Product teams.
Strong communication skills and the ability to build trust with senior leaders, sales managers, and cross-functional partners quickly.
Knowledge of Force Management, Command of the Message, or MEDDPICC.
Prior experience as a quota-carrying account executive or in a direct selling role.
Experience working in or with financial services, the public sector, or compliance-related industries (financial crime, AML/CFT, payments, trading systems).
Experience with enablement technology platforms (LMS, conversation intelligence, AI role-play tools).
Experience supporting a business model transition (for example, from subscription to consumption pricing).
Interest in cryptocurrency, blockchain, and related technologies, or a deep curiosity and willingness to learn.
AI at Chainalysis

Nice-to-haves

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