In this role, you will:
- Present Apple’s value proposition, total cost of ownership (TCO), and solutions for our Education customers.
- Generate demand to offers, events, and products through stringent outreach campaigns.
- Provide outreach to customer sets with specific calls to action that could include, not limited to, introducing or updating customers on Apple solutions, driving awareness on funding for technology initiatives, and own next steps with customer such as completing an order, attending an event, or meeting with a field counterpart.
- Exhibit the highest level of integrity, honesty, and accountability. Become a trusted advisor for your customers and trusted teammate to your peers.
- Collaborate with Customer Success Specialists to quickly and effectively provide a resolution path to the customers; know when to engage cross-functional partners for support.
- Maintain deep expertise on Apple products and solutions.
- Articulate Apple Education’s product strategy as well as Apple's value proposition and leadership messages.
- Identify and build sales opportunities and projects to increase sales or Apple footprint in accounts.
- Provide timely and accurate pipeline and forecast information, administrative data, and sales activity reporting with field team counterparts in order to achieve all goals defined by management for accounts, revenue, units, and line-of-business.
- Drive quarterly and yearly unit and revenue sales growth.
3+ years of experience in an inside sales, business development, or similar function
Experience in technology sales, solution based selling, or related role is required
Passion for education, Apple technology, and the customer experience
Bachelor’s degree or equivalent experience
Background working with channel partners and/or supporting multiple routes to market is highly preferred
Expertise and understanding of the Higher Education vertical is a plus
Curiosity for continuous learning and eagerness to share knowledge with others
Outstanding customer focus
Excellent communication and presentation skills
Ability to educate, inspire, and influence others with a sense of urgency
Strong relationship building and collaboration skills; Ability to build and maintain relationships internally and externally and partner cross-functionally with key Education stakeholders and internal partners.
Strong self motivation with the ability to cut through ambiguity and thrive independently in a fast-paced, constantly changing environment