Job description

2026 AfroTech Attendees This opportunity is reserved for registered 2026 AfroTech attendees as part of Axon’s AfroTech recruiting experience. You must be attending AfroTech 2026 to apply through this posting. Not attending AfroTech this year? We still want to hear from you. Explore current opportunities and find your place at Axon at axon.com/careers . Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is a global leader in public safety technology, dedicated to protecting life and making communities safer. We are seeking a Technical Program Manager to lead the delivery of complex, enterprise-grade SaaS solutions that empower our customers to manage information effectively. As a Technical Program Manager at Axon, you will play a pivotal role in aligning technical solutions with customer needs, ensuring seamless deployment, and enhancing our product impact. This role requires a proactive leader who thrives in dynamic environments, champions cross-team collaboration, and drives meaningful change. If you are passionate about technology, possess excellent program management skills, and seek a purpose-driven career, this is the role for you. What You’ll Do Location: New York, NY Travel: 30% Reports to: Director of Project Management Lead complex, enterprise SaaS product deployments, ensuring milestones are met and deliverables align with customer expectations and revenue recognition guidelines. Manage multiple medium to large-sized projects with a focus on timelines, scope, and budget control. Collaborate with product and engineering teams to define program requirements, ensuring compliance with national and state standards. Engage with customer, sales, product, and software services leaders to define project vision, scope, and delivery timelines. Support program planning activities through effective work estimation processes. Oversee program-level change management activities, working closely with client partners and internal stakeholders. Develop comprehensive documentation to support customer acceptance and revenue recognition. Act as the primary facilitator for project team members and stakeholders, ensuring effective communication and coordination across teams. Identify project risks, develop mitigation strategies, and proactively address potential issues to ensure successful outcomes. Deliver foundational training to customers both remotely and in person, supporting adoption of Axon solutions. Mentor junior project managers and support the recruitment process to strengthen the program management team. What You Bring Bachelor’s Degree in Business, Information Systems, Technical Engineering or equivalent experience. PMP certification is highly preferred. 5+ years of experience leading complex programs in a SaaS environment with demonstrated success in technical program management. Proven experience delivering large-scale enterprise software deployments, infrastructure programs, or mission-critical application rollouts. Strong proficiency in technical project management tools to track, manage, and deliver on objectives. Ability to manage multiple simultaneous projects while driving alignment among diverse stakeholders. Expertise in guiding internal and client teams through ambiguity, ensuring clarity, alignment, and execution on shared goals. Exceptional communication, organization, and interpersonal skills, with a strong ability to distill technical concepts for varied audiences. Experience identifying process improvements to enhance project delivery outcomes and increase customer satisfaction. Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit axon.com . Base Pay Range $144,072 — $176,088 USD

Requirements

Must-haves

2026 AfroTech Attendees
This opportunity is reserved for registered 2026 AfroTech attendees as part of Axon’s AfroTech recruiting experience. You must be attending AfroTech 2026 to apply through this posting.
Not attending AfroTech this year? We still want to hear from you. Explore current opportunities and find your place at Axon at axon.com/careers .
Join Axon and be a Force for Good.
What You’ll Do
Location: New York, NY Travel: 30% Reports to: Director of Project Management
Lead complex, enterprise SaaS product deployments, ensuring milestones are met and deliverables align with customer expectations and revenue recognition guidelines.
Manage multiple medium to large-sized projects with a focus on timelines, scope, and budget control.
Collaborate with product and engineering teams to define program requirements, ensuring compliance with national and state standards.
Engage with customer, sales, product, and software services leaders to define project vision, scope, and delivery timelines.
Support program planning activities through effective work estimation processes.
Oversee program-level change management activities, working closely with client partners and internal stakeholders.
Develop comprehensive documentation to support customer acceptance and revenue recognition.
Act as the primary facilitator for project team members and stakeholders, ensuring effective communication and coordination across teams.
Identify project risks, develop mitigation strategies, and proactively address potential issues to ensure successful outcomes.
Deliver foundational training to customers both remotely and in person, supporting adoption of Axon solutions.
Mentor junior project managers and support the recruitment process to strengthen the program management team.
Bachelor’s Degree in Business, Information Systems, Technical Engineering or equivalent experience.
5+ years of experience leading complex programs in a SaaS environment with demonstrated success in technical program management.
Proven experience delivering large-scale enterprise software deployments, infrastructure programs, or mission-critical application rollouts.
Strong proficiency in technical project management tools to track, manage, and deliver on objectives.
Ability to manage multiple simultaneous projects while driving alignment among diverse stakeholders.
Expertise in guiding internal and client teams through ambiguity, ensuring clarity, alignment, and execution on shared goals.

Nice-to-haves

PMP certification is highly preferred.

Application prep

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Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Paid Time Off

Parental Leave

Wellness