Job description

About Plaud Inc. Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 2,500,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity. Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. With full ISO 27001, ISO 27701, SOC 2, GDPR, EN18031, and HIPAA compliances, Plaud is committed to the highest standards of data security and privacy protection. To learn more about Plaud, please visit plaud.ai and follow along on Instagram instagram.com, twitter.com twitter.com, Facebook facebook.com, LinkedIn linkedin.com, and YouTube youtube.com Why You Should Join Us Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think. - Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years. - Define the next-gen paradigm for human-AI interaction. - Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion. - Work with passionate teammates who value innovation, collaboration, and customer success. - Grow your career in a culture that champions continuous learning and fast career development. - Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere. What you will do - Own and improve monetization-related user journeys across both B2C and B2B scenarios, including checkout, upgrade, downgrade, renewal, cancellation, refund, and billing communication flows. - Work closely with the monetization strategy lead to translate pricing, packaging, and plan rules into clear and seamless product experiences. - Optimize UI/UX for purchase and subscription management touchpoints across platforms, ensuring users understand their options, status, and next steps. - Help define product requirements for plan display, entitlement presentation, access states, and consumer/business experience coexistence. - Partner with Engineering, Design, Growth, and Operations to deliver monetization features and improve end-to-end user journeys. - Track key funnel metrics, identify friction points, and support experiments and iterations to improve conversion and lifecycle experience. Skills, qualifications and experience we look for - 7+ years of product management experience. - Experience working on user-facing product flows, such as checkout, subscriptions, billing, onboarding, or account management. - Strong product sense for UI/UX and journey design, especially in purchase and lifecycle experiences. - Experience working cross-functionally with engineering and design teams to ship product improvements. - Comfortable using data to identify problems, measure outcomes, and support prioritization. - Strong communication and collaboration skills. What we offer - Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success. - High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity. - Competitive Compensation: $185K-$250K base salary+performance bonus+Equity. - Comprehensive Health & Retirement Benefits Top-tier medical, dental, and vision insurance for employees and dependents, supported by a generous employer subsidy, plus a 401(k) retirement plan with company matching for full-time employees. - Time Off & Workplace Benefits Unlimited PTO, plus 13 paid holidays, 12 weeks of fully paid parental leave for all parents, a hybrid work model with a minimum of three in-office days per week, and access to high-quality office snacks, drinks, and equipment. - Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency. - Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires. - Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.

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Must-haves

About Plaud Inc.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
Own and improve monetization-related user journeys across both B2C and B2B scenarios, including checkout, upgrade, downgrade, renewal, cancellation, refund, and billing communication flows.
Work closely with the monetization strategy lead to translate pricing, packaging, and plan rules into clear and seamless product experiences.
Optimize UI/UX for purchase and subscription management touchpoints across platforms, ensuring users understand their options, status, and next steps.
Help define product requirements for plan display, entitlement presentation, access states, and consumer/business experience coexistence.
Partner with Engineering, Design, Growth, and Operations to deliver monetization features and improve end-to-end user journeys.
Track key funnel metrics, identify friction points, and support experiments and iterations to improve conversion and lifecycle experience.
Skills, qualifications and experience we look for
7+ years of product management experience.
Experience working on user-facing product flows, such as checkout, subscriptions, billing, onboarding, or account management.
Strong product sense for UI/UX and journey design, especially in purchase and lifecycle experiences.
Experience working cross-functionally with engineering and design teams to ship product improvements.
Comfortable using data to identify problems, measure outcomes, and support prioritization.
Strong communication and collaboration skills.

Nice-to-haves

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Platform: ashby
Effort: quick

Benefits

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Dental

Vision

401(K)

Pto

Parental Leave