Job description

About Tutor We believe robots will be the next chapter in making physical labor safer and more affordable. But, nearly nine out of ten American factories and warehouses don’t have a single robot. Tutor Intelligence is changing that. We build robots that go straight into real factories and warehouses, to do real work, with real impact. Our robot Cassie does back-breaking work, moving boxes, pallets, and bulk goods for family-owned manufacturers to some of the largest brands in the world. Our robot Sonny does handwork, using two arms to achieve human-like dexterity in picking and packing. Every robot learns on the job, and each one we deploy makes the next one more capable, more affordable, and faster to put to work. Founded at MIT and headquartered in Watertown, MA, we do it all in-house: the robotics hardware, the machine learning, and the field deployment and service. We’re a team of researchers, engineers, technicians, operators, and sellers who love building things and solving hard problems. Our mission is grand: robots everywhere, for the common good, raising the standard of living across North America, and then the world. The Role Our robots run inside customer facilities, on customer networks. Each of those customers has an IT and security team, and they need someone at Tutor who can work with them directly. We're looking for a senior engineer to be that person and to own the systems behind the conversation: the network between our office and the robots in the field, the identity and device infrastructure the company runs on, and our security and SOC 2 program. This is an ownership role. You would be the first person at Tutor whose full-time job is shared IT and security infrastructure, with the authority to change it. Most of the work is planned: moving a system from where it is to where it should be. Some of it is interrupt-driven: a site loses connectivity, a customer sends a security questionnaire, someone reports a vulnerability. Part of the job is setting up the routing so those interrupts reach the right person quickly. A significant portion of this role involves working with AI coding agents. You'll direct agents to audit configurations, collect compliance evidence, triage alerts, and carry out multi-step infrastructure tasks. Knowing how to scope work for an agent, review its output critically, and build tooling that agents can use effectively is as important as doing the work yourself. What You'll Do Own the network: The office network, the encrypted mesh that reaches every robot in the field, and each customer site's integration with its own IT: VLANs, firewall rules, egress policy, certificates, and the documentation a customer's network team needs to approve a deployment Work directly with customer IT and security teams: Security questionnaires, vendor risk reviews, and network design reviews for deployments Own the SOC 2 program: Tutor is SOC 2 certified. You keep it that way and make it better each cycle: tighten controls, automate evidence collection, keep policies current with how the company actually works, and run the annual audit Own security incident response and vulnerability management: Triage, remediation, and disclosure, and the communication with whoever reported the issue Run corporate IT through policy and automation: Identity and SSO, device management, access reviews, onboarding and offboarding. Recurring requests should become systems rather than tickets Set up the interrupt path: Decide how outages and security reports reach the right engineer within the hour, and handle the ones that land on you Review changes to shared infrastructure: Code and configuration that touches secrets, access, or the network gets a review from you, and you make the secure option the default one What We're Looking For 6+ years in networking and security at a company with production systems: You have owned networks and the security posture around them, not only advised on them Hands-on Linux networking: Routing, VLANs, firewalls, VPNs and overlay networks such as WireGuard, DNS and DHCP, PKI. You can debug a site-to-site problem from a shell on both ends You have run a SOC 2 or ISO 27001 program: Controls, evidence, policies, and auditors, through at least one full audit cycle Experience working with enterprise IT and security teams: You have completed long security questionnaires and defended a network design to a customer's infrastructure team Identity and device management: SSO with SAML and OIDC, an identity provider, MDM, and regular access reviews Infrastructure as code: Terraform, Python, or similar. Configuration is versioned and reviewed Comfort with AI coding agents: You have used tools like Claude Code or similar for real engineering work, directing agents through multi-step tasks. You understand their failure modes and know when to trust vs. verify Steady under interrupts: During an outage you communicate clearly, fix the problem, and write up what happened Nice to Have Operational technology or plant-floor networks: PLCs, cell networks, industrial protocols NixOS or another declarative, reproducible systems stack Cloud and Kubernetes security: IAM, secrets, cluster hardening on AWS or Azure Compliance automation platforms such as Vanta Experience as a security lead or a first security hire Physical security and access control Why Tutor? Whether you’re designing robots, closing deals, running deployments, or creating the processes that help us scale, your work doesn’t sit on a shelf. It shows up on real production floors, making physical work safer and more affordable. Our team of 160+ is driven by curiosity and a genuine love of building. Everyone here takes real ownership, learns fast, and holds a high bar while having each other’s backs. If you love hard problems and creating things that didn’t exist before, you’ll fit right in. Benefits We take care of our team so they can do their best work. At Tutor, you’ll get: Fully employer-covered health insurance, so you’re protected without the premium. A managed 401(k) to help you plan for the future. Generous time off: unlimited PTO and all federal holidays off for full-time salaried employees, and 16+ days of accrued paid time off plus 1.5x pay on federal holidays for hourly employees. Regular in-office meals and team social events throughout the year. As Tutor grows, so will our benefits. We’re continuing to invest in ways to support our team at work and beyond. Tutor Intelligence is an equal opportunity employer and welcomes applicants from all backgrounds.

Requirements

Must-haves

Work directly with customer IT and security teams: Security questionnaires, vendor risk reviews, and network design reviews for deployments
Own security incident response and vulnerability management: Triage, remediation, and disclosure, and the communication with whoever reported the issue
Run corporate IT through policy and automation: Identity and SSO, device management, access reviews, onboarding and offboarding. Recurring requests should become systems rather than tickets
Set up the interrupt path: Decide how outages and security reports reach the right engineer within the hour, and handle the ones that land on you
Review changes to shared infrastructure: Code and configuration that touches secrets, access, or the network gets a review from you, and you make the secure option the default one
6+ years in networking and security at a company with production systems: You have owned networks and the security posture around them, not only advised on them
Hands-on Linux networking: Routing, VLANs, firewalls, VPNs and overlay networks such as WireGuard, DNS and DHCP, PKI. You can debug a site-to-site problem from a shell on both ends
You have run a SOC 2 or ISO 27001 program: Controls, evidence, policies, and auditors, through at least one full audit cycle
Experience working with enterprise IT and security teams: You have completed long security questionnaires and defended a network design to a customer's infrastructure team
Identity and device management: SSO with SAML and OIDC, an identity provider, MDM, and regular access reviews
Infrastructure as code: Terraform, Python, or similar. Configuration is versioned and reviewed
Comfort with AI coding agents: You have used tools like Claude Code or similar for real engineering work, directing agents through multi-step tasks. You understand their failure modes and know when to trust vs. verify
Steady under interrupts: During an outage you communicate clearly, fix the problem, and write up what happened

Nice-to-haves

Operational technology or plant-floor networks: PLCs, cell networks, industrial protocols
NixOS or another declarative, reproducible systems stack
Cloud and Kubernetes security: IAM, secrets, cluster hardening on AWS or Azure
Compliance automation platforms such as Vanta
Experience as a security lead or a first security hire
Physical security and access control

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

gomachine learningaipythonkubernetesawsazure

Platform: lever
Effort: quick

Benefits

Benefits detected in the listing.

Health Insurance

401(K)

Pto

Paid Time Off