Job description

You will be a hands-on and technical pre-sales and post-sales specialist, delivering world-class customer support to help NoahFace customers and partners succeed. Duties You will be required to: • Rapidly become an expert on our technology platform. • Demonstrate our technology platform to customers and partners. • Provide product training to our customers and partners. • For direct customers: lead discovery calls and project meetings, provide advice, and perform configuration of NoahFace to meet customer requirements. • For partners: provide advice as to how to configure NoahFace to meet customer requirements. • Assist our customers and partners with resolving technical post-sales issues in live customer deployments. Location Remote (Work from Home) in US-PST . Remuneration You will be compensated with a package commensurate with your experience and the demands of this role. Essential The successful candidate must: • Have 5+ years of experience with time tracking, payroll, or Workforce Management applications. • Have 5+ years in a support, implementation or consulting environment. • Be extremely customer service oriented. • Be willing and able to work independently. • Be intelligent, motivated, and resourceful. • Be proficient with IT business interaction tools. Highly Desirable Knowledge of and experience with any of the following is highly desirable: • Workday, Dayforce, UKG Pro, UKG Ready, isolved. SAP SuccessFactors, or Employment Hero • iOS configuration and MDMs. Desirable Knowledge of any of the following is beneficial: • API technologies (eg: REST, Web Hooks, XML, JSON). • CCPA and privacy law.

Requirements

Must-haves

You will be a hands-on and technical pre-sales and post-sales specialist, delivering world-class customer support to help NoahFace customers and partners succeed.
Rapidly become an expert on our technology platform.
Demonstrate our technology platform to customers and partners.
Provide product training to our customers and partners.
For direct customers: lead discovery calls and project meetings, provide advice, and perform configuration of NoahFace to meet customer requirements.
For partners: provide advice as to how to configure NoahFace to meet customer requirements.
Assist our customers and partners with resolving technical post-sales issues in live customer deployments.
Remuneration
You will be compensated with a package commensurate with your experience and the demands of this role.
Have 5+ years of experience with time tracking, payroll, or Workforce Management applications.
Have 5+ years in a support, implementation or consulting environment.
Be extremely customer service oriented.
Be willing and able to work independently.
Be intelligent, motivated, and resourceful.
Be proficient with IT business interaction tools.
Highly Desirable
Knowledge of and experience with any of the following is highly desirable:
Workday, Dayforce, UKG Pro, UKG Ready, isolved. SAP SuccessFactors, or Employment Hero
iOS configuration and MDMs.
Knowledge of any of the following is beneficial:
API technologies (eg: REST, Web Hooks, XML, JSON).
CCPA and privacy law.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

apirest

Platform: dover
Effort: medium