Job description

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000 properties in eight countries (and counting). What this role is all about At Sonesta, our Sales & Marketing teams help bring the brand to life — building relationships, driving revenue, and creating excitement around our hotels, restaurants, meetings, and guest experiences. As the Sales & Marketing Coordinator, you’ll support the day-to-day coordination of sales, marketing, events, and commercial activities that help keep the hotel connected, visible, and growing. This role is perfect for someone who’s organized, creative, detail-oriented, and excited to grow their career in hospitality sales and marketing. You’ll support client communication, marketing initiatives, social content, reporting, events, sales coordination, and administrative operations across the commercial team. If you’re energetic, collaborative, and passionate about hospitality, branding, and relationship-building — we’d love to meet you. What you’ll be doing Support daily sales and marketing operations including administrative coordination, client communication, reporting, and event support. Assist with business transient, group, catering, and corporate sales activities including proposals, contracts, site tours, and lead management. Coordinate marketing initiatives, promotional campaigns, social media support, email marketing, and hotel collateral updates. Maintain CRM systems, account records, sales activity tracking, pipeline updates, and revenue reporting accurately and efficiently. Support the planning and execution of hotel events, networking opportunities, client meetings, trade shows, and community partnerships. Assist with creating presentations, sales materials, marketing content, and client-facing communications aligned with brand standards. Partner closely with Revenue Management, Catering, Operations, and hotel leadership teams to support commercial initiatives and guest experiences. Monitor online listings, hotel promotions, local marketing opportunities, and brand visibility efforts. Respond to client inquiries, coordinate follow-up communication, and help support exceptional customer service throughout the sales process. Maintain organization of sales files, contracts, marketing assets, calendars, and operational systems. Help foster a collaborative, energetic, and guest-focused culture aligned with Sonesta’s People People philosophy. Any other duties as assigned. What great looks like Previous hospitality, hotel, sales, marketing, events, administrative, or customer service experience preferred. Strong communication , organizational, and interpersonal skills with a professional and positive attitude. Ability to multitask and manage multiple projects in a fast-paced hospitality environment. Experience using Microsoft Office, CRM systems, social media platforms, and marketing tools preferred. Strong attention to detail with excellent administrative and coordination skills. Creative mindset with an interest in branding, marketing, hospitality trends, and guest engagement. Ability to work collaboratively across departments and support both operational and commercial teams. Strong written communication and presentation skills preferred . Flexible availability including occasional evenings, weekends, networking events, and hotel functions as needed. A passion for hospitality, relationship-building, teamwork, marketing, and creating exceptional guest experiences. Anticipated Pay Range & Additional Job Information Anticipated Pay Range & Additional Job Information $30.00 - $32.00 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience How we reward you At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. Here’s a snapshot of what we offer: Medical, Dental & Vision Insurance Health Savings Account (HSA) with Company Match 401(k) Retirement Plan with Company Match Paid Vacation & Sick Time Paid Parental Leave Company-Paid Life Insurance Company-Paid Short-Term & Long-Term Disability Hospital Indemnity, Critical Illness & Accident Insurance Educational Assistance Sonesta Hotel Discounts (yes, you’ll want to use these ✈️) Additional Perks & Employee Discounts Our Commitment to You Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Before You Apply To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.

Requirements

Must-haves

We’re People People. Are you?
We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.
What this role is all about
If you’re energetic, collaborative, and passionate about hospitality, branding, and relationship-building — we’d love to meet you.
What you’ll be doing
Support daily sales and marketing operations including administrative coordination, client communication, reporting, and event support.
Assist with business transient, group, catering, and corporate sales activities including proposals, contracts, site tours, and lead management.
Coordinate marketing initiatives, promotional campaigns, social media support, email marketing, and hotel collateral updates.
Maintain CRM systems, account records, sales activity tracking, pipeline updates, and revenue reporting accurately and efficiently.
Support the planning and execution of hotel events, networking opportunities, client meetings, trade shows, and community partnerships.
Assist with creating presentations, sales materials, marketing content, and client-facing communications aligned with brand standards.
Partner closely with Revenue Management, Catering, Operations, and hotel leadership teams to support commercial initiatives and guest experiences.
Monitor online listings, hotel promotions, local marketing opportunities, and brand visibility efforts.
Respond to client inquiries, coordinate follow-up communication, and help support exceptional customer service throughout the sales process.
Maintain organization of sales files, contracts, marketing assets, calendars, and operational systems.
Help foster a collaborative, energetic, and guest-focused culture aligned with Sonesta’s People People philosophy.
Any other duties as assigned.
What great looks like
Strong communication , organizational, and interpersonal skills with a professional and positive attitude.
Ability to multitask and manage multiple projects in a fast-paced hospitality environment.

Nice-to-haves

Previous hospitality, hotel, sales, marketing, events, administrative, or customer service experience preferred.
Experience using Microsoft Office, CRM systems, social media platforms, and marketing tools preferred.
Strong written communication and presentation skills preferred .

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Parental Leave