REQ #30584
Project Manager / Business Analyst – HR Operations & Analytics
MTA
Location: 2 Broadway, New York, NY (Hybrid: 2–3 days onsite, 2–3 days remote)
Duration: 12+ months
Hours: 35–40 hours/week
Position Overview
Key Responsibilities
• Coordinate cross‐functional projects, track tasks, timelines, risks, and deliverables.
• Conduct end‐to‐end process mapping and support creation of business process documentation.
• Analyze data using Excel and Power BI to generate insights for decision‐making.
• Develop clear, concise presentations, reports, and project materials using PowerPoint and other Microsoft tools.
• Engage stakeholders to clarify business problems, identify pain points, and co‐create solutions.
• Prepare project trackers, meeting minutes, pre‐reads, and action summaries for leadership.
• Create and maintain organized, version‐controlled documentation libraries using SharePoint, OneDrive, and Teams.
• Manage access, permissions, and logical folder structures to ensure intuitive navigation and collaboration.
• Support HR Operations, Transformation, and Shared Services initiatives as needed.
Required Qualifications
• 3+ years of experience in project coordination, process improvement, or business/data analysis.
• Experience working in large, complex, or matrixed organizations.
• Strong working knowledge of Microsoft 365, including:
• SharePoint (site creation, document libraries, access control)
• Teams (channel structure, file management)
• OneDrive, Excel, Power BI, PowerPoint, Outlook
• Proficiency in Excel (pivot tables, lookup functions, data cleaning).
• Proficiency in Power BI (dashboards, data visualization).
• Proficiency with MS Visio for process mapping.
Preferred Qualifications
• Experience supporting HR, Operations, Transformation, or Shared Services teams.
• Familiarity with PeopleSoft, Workday, or ERP/HRIS systems.
• Exposure to project/task management tools.
• Strong communication, stakeholder engagement, and time‐management skills.
• Ability to prioritize and execute in a fast‐paced, high‐pressure environment.
• Self‐starter with strong analytical and problem‐solving abilities.
• Experience creating Standard Operating Procedures (SOPs) and documenting key process requirements.
• Proficiency with Microsoft Office 2013 and SharePoint 2010 or higher.
• Familiarity with Microsoft Project (2010+).
• Excellent interpersonal skills and ability to work with all levels of the organization.