Job description

WHY WE'RE LOOKING FOR YOU AI is making it possible for anyone to build software in minutes. But building quick solutions to individual problems is very different from multiple teams building projects to solve a wide range of use cases across the entire organization. The challenge that enterprises are facing today is not “how do we build it?” but “how can we build this together at scale?” On the Enterprise Expansion team, you’ll build and own systems and solutions that enable customers to organize, manage, and secure Retool at scale. Our team owns the full customer journey, from administrator setup and onboarding, to how teams discover and manage their work, to scaling spaces and instances for thousands of employees across the organization. Your work will span the entire technical stack, from full-stack web development to data pipelines and product infrastructure. You'll focus on the problems that matter most to customers: What slows them down? What keeps their security teams up at night? How do we make the right thing easy and the wrong thing hard? This team is responsible for making Retool easily configurable and deeply trusted by our largest customers. PROJECTS YOU MIGHT WORK ON • Hub & Admin Setup : Redesign how administrators onboard and manage Retool. Build the landing page experience, global search, and the guided setup flow that gets enterprises from sign-up to first production app faster. Surface security insights, flag under-authenticated resources, and create the admin dashboard that makes platform health visible at a glance. Build the features that change Retool from something that admins manage to a system that is self managing and self healing, with proper admin oversight and controls. • Projects : Build the new organizational primitive for Retool. Projects group apps, agents, and workflows into a shared space with their own membership and role-based permissions. You'll design the data model, build the permissions layer, and create the UI that gives teams a clear home base, replacing a flat, unstructured console with something that scales to hundreds of teams. • AI Cost Visibility & Controls : Build the solutions that give enterprises the ability to define who can use AI, how much, and what happens when a limit is approached or reached – moving Retool from passive visibility to active governance of AI spend. You’ll design and build the telemetry pipelines, backend systems, and user experience that gives visibility and controls for the AI usage and spend of our largest customers. • Spaces & Instance Management : Build the controls that let enterprises govern multiple Retool Spaces and instances from a single pane of glass. Enforce organization-wide policies, like requiring all Spaces to use a specific SSO provider or AI configuration, and proactively identify misconfigurations or deviations from compliance requirements. THE SKILLSET YOU'LL BRING • 2–8 years of professional software engineering experience on high impact teams; ideally some of which at startups • Experience owning technically challenging, cross-functional projects from start to finish • Strong fundamentals across the entire stack, with a strong grasp of backend systems design, data modeling, and building reliable, scalable software • You communicate clearly in design docs, code reviews, and cross-functional discussions • You care about code quality, testing, and leaving the codebase better than you found it • You're motivated by solving real customer problems, not just writing clever code NICE TO HAVE • Familiarity with Terraform or infrastructure-as-code practices • Exposure to dbt, Databricks, or data pipeline tooling • Familiarity with billing, cost controls, and usage analytics • Familiarity with products/systems with user/role based access controls • Experience designing and taming complexity in customer-facing UI/UX, platform management tools and APIs WHO YOU'LL WORK WITH You'll join a team that sits at the intersection of security, platform infrastructure, and product experience. You'll work alongside engineers, product managers, and designers who care deeply about making enterprise governance feel effortless rather than burdensome. You'll also partner closely with teams across Retool because governance touches everything. We're a hard-working, passionate bunch who are motivated by collaboration, strong results, and bringing the impact of Retool to our customers. When we're in the office, we enjoy eating lunch together, and we've been known for our lively game nights. But at the root of it all, we come together to show our customers and not-quite-yet customers how Retool can make them and their companies more efficient and successful. We're building systems that the largest companies in the world will rely on to keep their data safe and their teams productive. If you want your work to be foundational, the kind of engineering that unlocks everything else, this is the team. Location: San Francisco, CA

Requirements

Must-haves

2–8 years of professional software engineering experience on high impact teams; ideally some of which at startups
Experience owning technically challenging, cross-functional projects from start to finish
Strong fundamentals across the entire stack, with a strong grasp of backend systems design, data modeling, and building reliable, scalable software
You communicate clearly in design docs, code reviews, and cross-functional discussions
You care about code quality, testing, and leaving the codebase better than you found it
You're motivated by solving real customer problems, not just writing clever code
Location: San Francisco, CA

Nice-to-haves

Familiarity with Terraform or infrastructure-as-code practices
Exposure to dbt, Databricks, or data pipeline tooling
Familiarity with billing, cost controls, and usage analytics
Familiarity with products/systems with user/role based access controls
Experience designing and taming complexity in customer-facing UI/UX, platform management tools and APIs

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: gem
Effort: medium