Job description

Who We Are Neighborly Software was built to help communities make a difference in the lives of low-income families and vulnerable populations. Our mission is simple, “Helping Communities, Help People.” Headquartered in Atlanta, GA we offer a cloud-based technology platform for the administration and disbursement of governments funds for programs such as Housing, Economic, Community Development, Disaster Recovery/MIT, Home Energy Rebate Programs, and Housing Choice Voucher programs. We are looking for a hands-on Staff Engineer to set the technical direction for our next-generation, enterprise platform. As one of our most senior individual contributors, you will architect and build cloud-native solutions, raise the bar on engineering quality across teams, and lead how we adopt AI throughout the software development lifecycle. We are a Claude shop – we build with Anthropic’s Claude and Claude Code every day – and we’re looking for an engineer who is excited to help us do that responsibly and at scale. If you have the passion and experience to explore cutting-edge cloud solutions, service-oriented architecture, APIs, Data/Analytics, and AI-assisted engineering – this is an opportunity for you. Responsibilities: o Own the architecture and technical roadmap for major areas of the platform, ensuring solutions are enterprise-scalable, secure, and maintainable o Set the standard for how the team uses AI in software engineering – driving effective, responsible use of Claude and Claude Code for design, coding, code review, testing, and documentation o Establish patterns, guardrails, and best practices for AI-assisted development (prompting/context strategies, code-generation review, evaluations, and guarding against insecure or low-quality AI output) o Design and develop cloud-native, service-oriented solutions using Azure services, APIs, and modern frameworks o Partner with Product Managers, engineering scrum teams, Client Operations, and Sales to deliver high-impact features o Define coding standards, lead code reviews, and champion continuous improvement of platform reliability, scalability, and security o Drive research, case studies, and prototypes on emerging technologies – including AI/LLM capabilities – and show how they can be leveraged for the business o Lead proofs-of-concept in collaboration with development teams and shepherd promising ones to production o Provide technical guidance, mentorship, and coaching to engineers across the organization, raising the overall level of engineering excellence o Ensure software meets all requirements for quality, security, modifiability, extensibility, and compliance Qualification and Experience · Bachelor’s degree or equivalent in Computer Science · At least 8-10 years of software development experience, with a track record of designing and delivering large, complex systems · Mastery of multiple programming languages and platforms (C#, React/Angular, Python, Cloud-Services – Azure preferred) · 5+ years in Cloud Engineering (Azure/AWS/GCP, Azure preferred) · Hands-on experience using AI coding assistants (Claude Code, Codex or Cursor) – Claude / Claude Code preferred – to build production software, and the judgment to know when and how to rely on them · Working understanding of LLMs and AI-assisted engineering: prompting and context management, evaluating AI-generated code, and the security, privacy, and quality considerations involved · Ability to independently design and deliver large, complex projects, and to translate functional requirements into technical design · Ability to work with the CTO, tech-leadership team, senior engineers, DevOps, and Security Engineers to shape the architectural vision and roadmap for the organization · Experience defining best practices and standards for microservice implementation · Experience mentoring engineers and leading by influence across teams · Delivering platform/product AI Capability experience preferred · Data Lake architecture experience (Snowflake/Azure/AWS – Snowflake/Azure preferred) · Analytics visualization using Power BI – a plus Why You’ll Love Working Here: - Comprehensive Benefits – Medical, Dental, Vision plan options and Company-Paid Short-Term Disability and Life Insurance - 401K Contributions – Generous employer match with immediate vesting - Generous Time Off – 5 weeks of PTO, 9 paid holidays, and 3 days of volunteer time off each year Neighborly Software is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Requirements

Must-haves

o Own the architecture and technical roadmap for major areas of the platform, ensuring solutions are enterprise-scalable, secure, and maintainable
o Set the standard for how the team uses AI in software engineering – driving effective, responsible use of Claude and Claude Code for design, coding, code review, testing, and documentation
o Establish patterns, guardrails, and best practices for AI-assisted development (prompting/context strategies, code-generation review, evaluations, and guarding against insecure or low-quality AI output)
o Design and develop cloud-native, service-oriented solutions using Azure services, APIs, and modern frameworks
o Partner with Product Managers, engineering scrum teams, Client Operations, and Sales to deliver high-impact features
o Define coding standards, lead code reviews, and champion continuous improvement of platform reliability, scalability, and security
o Drive research, case studies, and prototypes on emerging technologies – including AI/LLM capabilities – and show how they can be leveraged for the business
o Lead proofs-of-concept in collaboration with development teams and shepherd promising ones to production
o Provide technical guidance, mentorship, and coaching to engineers across the organization, raising the overall level of engineering excellence
o Ensure software meets all requirements for quality, security, modifiability, extensibility, and compliance
Qualification and Experience
Bachelor’s degree or equivalent in Computer Science
At least 8-10 years of software development experience, with a track record of designing and delivering large, complex systems
Working understanding of LLMs and AI-assisted engineering: prompting and context management, evaluating AI-generated code, and the security, privacy, and quality considerations involved
Ability to independently design and deliver large, complex projects, and to translate functional requirements into technical design
Ability to work with the CTO, tech-leadership team, senior engineers, DevOps, and Security Engineers to shape the architectural vision and roadmap for the organization
Experience defining best practices and standards for microservice implementation
Experience mentoring engineers and leading by influence across teams

Nice-to-haves

Mastery of multiple programming languages and platforms (C#, React/Angular, Python, Cloud-Services – Azure preferred)
5+ years in Cloud Engineering (Azure/AWS/GCP, Azure preferred)
Hands-on experience using AI coding assistants (Claude Code, Codex or Cursor) – Claude / Claude Code preferred – to build production software, and the judgment to know when and how to rely on them
Delivering platform/product AI Capability experience preferred
Data Lake architecture experience (Snowflake/Azure/AWS – Snowflake/Azure preferred)
Analytics visualization using Power BI – a plus

Application prep

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Keywords to mirror

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Platform: ashby
Effort: quick

Benefits

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Dental

Vision

401k

Pto